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The Main Event Fun Games Inc. Mississauga, ON, Canada
Sep 21, 2018
Casual
Event Staff - The Main Event Fun Games Inc. Job description : We are looking for part-time casual employees to join our team of event staff! The event staff is responsible for setting up the equipment prior to the event, supervising the equipment during the event, and tearing-down/packing-up at the equipment at the end of the event. This position is ideal for students, and anyone looking for a job with flexible availability or on-call work to supplement their income. Job Type : Permanent Part-time/Casual Labour Experience Required : No industry specific experience required Customer service experience is an asset Join our team! Please click on the "Apply Now" button below to submit your cover letter and resume to the attention of Samantha Leslie . We thank all applicants however only those moving forward for an interview will be contacted. No phone calls please.
Axis Communications Mississauga, ON, Canada
Sep 21, 2018
Full time
Looking for a new start? Think bigger. Think Axis!   Senior Marketing Events Coordinator Application deadline: 28-Nov-2018   Country: Canada - ON - Mississauga   Want to join a team that cultivates passion and drives innovation? At Axis, we believe in innovating for a smarter safer world. We just happen to provide cutting-edge security solutions across the globe. While each Axian has his or her own motivators, we all share the same core values. We're more than just a team here. We are a family. We care about each other, grow together and celebrate successes. Wednesday popcorn, Friday morning bagels, ping pong, and other fun activities add to the time we spend together. This isn’t your typical 9-5. It’s a way of life! Axis’ Canadian Marketing team is searching for a fun and energetic marketing professional to join us as our Senior Marketing Events Coordinator. Responsibilities focus on the planning, management and execution of all major conferences, tradeshows and related events for Axis within Canada. This individual collaborates closely with the Canadian marketing, sales and business development teams as well as corporate marketing and vendors to achieve organizational goals and objectives and ensure timely delivery within budget.   What You’ll Do Here… Coordinate and execute all aspects of Axis-hosted events including, but not limited to, conferences, webinars, open houses, fundraisers and exclusive events across Canada Coordinate and execute all aspects of Axis’ presence and/or sponsorships at industry and/or association conferences, tradeshows and other events across Canada Work collaboratively with key internal stakeholders and vendors to:Establish lead follow-up and nurturing processes and campaigns        identify objectives, key messaging and communication strategy        manage expectations and set timeframes for delivery        develop and execute marketing and communications plans        providing ad-hoc support and regular updates    Establish and/or redefine benchmarks and provide recommendations on improvements based on findings from detailed monthly or ad-hoc event reporting.    Effectively manage and reconcile budget for all organized activities    Establish and manage vendor relationships, acting as a point of contact    Develop marketing and communications plans, tactics and/or activities    Monitor and respond to inquiries and requests from department’s Inbox    Negotiate contracts and MOUs with vendors, event organizers, internal stakeholders    Provide on-site support and conduct quality assurance audits at events as required   What We Are Looking For…    Ability to deliver well-organized, high quality events – on time, on budget and on brand.    Highly organized, superior time management skills with an ability to juggle multiple deadlines    Strong attention to details and able to deliver error-free work    Strong problem-solving skills    Strong interpersonal skills    Effective communication skills – verbal and written    Strong analytical skills    Able to handle high pressure situations calmly    Able to manage budget effectively and efficiently    Able to negotiate and build productive business relationships    Flexibility, a ‘can do’ attitude and a team player that can ‘think outside the box’   What You’ll Need…    Bachelor’s Degree or Diploma in Marketing, Event Management or related field    3-5 years’ experience event coordination or event management experience    Proficiency in CMS (such as Salesforce or similar and Microsoft Office Suite      Valued but not required skills or experience:    Certified Meeting Planner certification    Proficiency in email marketing automation tools (such as Pardot)    Fluent in French (written and verbal) Physical Demands: The physical demands and work environment characteristics described here are representative of those that needs to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    Employee is occasionally required to lift 20-25 lbs.    Employee may occasionally be expected to work outside of regular work hours and/or on weekend    Expected travel time for this position is up to 15%   What we have to offer... Axis is more than a rock-star culture with cutting-edge innovation. Axis is a company that puts our employees first. Here’s just a glimpse of what we do for our Axians:    Inspire you to grow and develop through employer-offered training as well as tuition reimbursement    Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness health & wellness programs    Support parents & their kids through paid parental leave and help to alleviate the cost through a dependent care reimbursement account    Encourage work/life balance with a generous vacation policy – not to mention, our paid sabbatical program at your 5-year anniversary, allowing you to relax and unwind for an extended period of time    Help prepare for your life after retirement through our 401(K) program   Our leaders have a true mentorship approach that welcomes creativity and out-of-the-box thinking while fostering endless learning. Whether you want to further your education, change careers, travel to exotic places, or join a work-hard play-hard organization, at Axis, you get a life - one that offers personal and professional balance and encourages you to be the best version of yourself. It really is that kind of place! Why imagine what it’s like when you could be one of nearly 3000 Axians worldwide contributing to the culture and innovation.   Taking the first step to be an Axian is easy - all you have to do is apply! Want to know more about Axis? Please visit our website www.axis.com
International Legal Technology Association Chicago, IL, USA
Sep 21, 2018
Full time
Event Coordinator International Legal Technology Association       Posted: September 18, 2018   Location: United States   Full Time - Experienced   Categories: Administration, Operations   Position Summary: The Event Coordinator’s primary responsibility is to assist in the development of education programs and support the event operations for ILTA’s portfolio of national and international conferences and events.   Event Education Responsibilities: Participate with the Events team and Leadership team in the planning and strategies for conferences and events Coordinate the development and execution of education programs for events: Planning - Coordinate educational program development (project plan, timelines, checklists, resources) Volunteer Leaders: Coordinate and manage communications with advisory groups and planning committees, including planning agendas and leading discussions with teams of volunteers on conference calls, through email, and  in-person meetings Education Program: act as backup for Events Education in developing the educational program for ILTACON coordinate the development of the educational program for ILTA live events (LegalSEC Summit, INSIGHT and others) coordinate orientation webinars for planning committees and speakers coordinate content for conference websites, mobile apps and other online resources coordinate session presentations and materials coordinate evaluations (session evals, attendee evals, speaker evals) monitor sessions onsite and assist with onsite logistics Speakers - Coordinate communications with speakers (guidelines, resources, timelines and published information), and coordinates keynote speaker requirements and payments. Analysis and reporting: The educational slate, including areas of focus, target audiences, member/vendor speakers Attendee demographics Post-conference analysis: attendee demographics, session evals, conference evals by attendees and staff   Support the Event Operations function: Assist the Event Operations Manager: attend site visits and planning meetings when appropriate assist as part of the onsite staff team for events and working with temporary staff onsite at ILTACON assist with venue convention services (schedule of events, resume), exhibition services (floor plans, exhibitor kits, signage), rooming (pickup, rooming reports, attrition), catering (event orders,  banquet checks) assist with suppliers – AV, exhibition services, destination services, event planners, registration, staffing, transportation, speaker bureaus and other event requirements assist with registration and badging process for all attendees, inquiries, attendee lists and demographics, coordinate conference email inboxes Coordinate event project plans, workflow, calendars, timelines, process documentation Assist with the development and implementation of all marketing and promotional materials for all events including developing the event marketing plan Coordinate inventory of conference-related supplies Work with Business Partners in securing their affiliate events at ILTACON Coordinate the entry of data and reporting related to ILTA’s Association Management Database - (venue, sessions, speakers) Collaborate with other functional areas: IT department, coordinating event technologies (speaker management, mobile event apps) Membership and Education, coordinating with overlapping education programs Partner Development, coordinating with partner education and thought leadership   Internal Relations: Reports to the VP, Events & Conferences. Effectively maintains relationships with other functional area leads and team members as they relate to events.   Qualifications: 2+ years relevant work experience and knowledge of event/conference planning logistics required. Excellent oral and written communication, time management, conflict resolution, problem-solving, and project management skills. Bachelor’s degree in a related field is preferred. Experience with the legal sector is preferred. Proficiency in G Suite or similar applications is preferred. Experience working with event registration/housing is a plus.   Additional Salary Information: LTA offers a comprehensive benefits package that includes medical (PPO, HSA, and HMO plan options), dental, vision, 401k matching, life insurance, team member assistant programs, long term disability options, and flexible spending accounts. In addition, there are employee-paid supplemental options including pet insurance, legal aid and other discounted benefits. We offer paid vacation, sick time and holidays.
Desjardins Group Mississauga, ON, Canada
Sep 21, 2018
Full time
Administrative Assistant Mississauga Full time R1811872 Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.   Job Level NV-05 The person in this position collaborates on work with his/her manager. The incumbent carries out various administrative support activities as instructed by the manger or the team. As such, he or she must prioritize requests and help to coordinate and plan management activities.   General Information on the Position Main Responsibilities Performs clerical activities for the manager(s) or the team (e.g., production, writing, layout, linguistic revision of various documents). Supports the manager to manage and follow up on his or her agenda, e-mails and phone calls. Performs various administrative tasks related to internal management (e.g., follows-up on expense accounts, billing, time management system, performance-management system, scorecard, service calls, inventory and material management, document management and file updates). Helps prepare the annual budget and participates in budget follow-up throughout the year (analysis and justification of differences). Plans and organizes meetings and events while overseeing logistic activities (e.g., meetings, committees, training, travel).   Qualifications College diploma in a related field 3 years of relevant experience Customer focus Priority setting Written communications Professionalism and attention to detail   Other working conditions Number of jobs available : 1   Job Family Administrative Support and Operations (G)   Work Location 3 Robert Speck Parkway Mississauga   Trade Union Non Syndiqué   Unposting Date 2018-10-4    
BC Children’s Hospital Foundation Vancouver, BC, Canada
Sep 21, 2018
Full time
Event Coordinator   Requisition # 1819-22-2311545 Job Location Canada-British Columbia-Vancouver Job Stream Event Planning Job Type Permanent, Full-Time Number of Positions Open 1 Start Date of Employment ASAP Posting Date 20-Sep-2018 Travel Required Not Required Educational Requirements College Diploma Languages Required English Job Description What we do At BC Children’s Hospital Foundation, we’re on a quest to ensure every kid in the province receives the best health care imaginable. As a fundraising organization, we inspire communities and people to support BC Children’s Hospital, along with its world-class research institute, mental health facility and rehabilitation centre.   Our work makes a profound difference. From helping get the boldest research ideas off the ground to supporting the most advanced equipment, together we are pushing the boundaries of what’s possible in children’s health care. This is no small task—which is why we’re looking for passionate people to join our team and help propel our mission forward.   What you’ll do BC Children’s Hospital Foundation (BCCHF) is seeking an energetic Event Coordinator to join our Events teams.  Reporting to and working jointly with the Event Manager, the Event Coordinator is responsible for developing fundraising strategies and executing the logistics specific to one of BCCHF’s signature events, Jeans Day (JD) and other Donor Relations events. Building and maintaining ongoing relationships, the Events Coordinator will engage and collaborate with a volunteer committee, while also playing a central role working collaboratively with key internal stakeholders including Marketing & Communications and Corporate Partnerships teams to achieve revenue targets and build provincial engagement.  More specifically, you will be responsible for: Leading event logistics execution and planning: Coordinating with vendors on orders, delivery times and pricing/sponsorship. Creating internal documents, schedules and breakdowns for better tracking, organization and on-event execution. Locating and securing new vendors in areas deemed as potential in-kind sponsorships. Working with city officials on event permitting and traffic regulations for road/parking closures. Working out annual event budgets, taking into account potential changes with new event sites/needs. Organizing collateral ordering, creating systems to better manage these levels and ensure smooth dispersal to accounts. Developing and creating strategies for event communications. Developing marketing strategies working in collaboration with the Marketing & Communications team. Maintaining event websites and generate content for social media channels.  Supporting the Corporate and Community philanthropy teams on engaging new and existing participants. Working collaboratively to develop fundraising strategies, communication plans and identify areas of potential growth. Committee engagement and management: working with the chair and vice chair, create agendas and provide minutes, ensuring committee members are supported. Overseeing the recruitment and training of volunteers for pre-event and on-event activities. Ensuring all tax receipts go out, records are cleaned up and accurate, confirm donor contact information is up to date, enter actions, and ensure donor accounts are properly assigned. Reviewing and evaluating accounts and programs to see where there is strategic growth potential, work with other Foundation teams to determine potential new donors, creating business plans and yearly goals for the events within our portfolios.   What you bring We are looking for a professional, flexible, and dynamic individual who demonstrates a high level of motivation and has the ability to balance diverse workloads. You ideally possess an understanding of event logistics, fundraising principles, marketing and communications and/or have experience working with a wide variety of stakeholders such as volunteers, donors, and corporate sponsors. This knowledge is complemented by your proven ability to build strong internal and external relationships, and work collaboratively at all levels. You have solid organizational and communication skills and attention to detail. You are analytical, methodical, results-oriented, and innovative.  In addition, you have: A university degree or diploma in marketing, sales, events, or business administration. Minimum three years related experience in special events planning; ideally working with a volunteer event organizing committee. Proficiency using Microsoft Office applications (Word, Excel, Outlook and PowerPoint). Experience using databases; Raiser’s Edge 7 is an asset. Experience in a not-for-profit environment is an asset. Sponsorship experience (acquisition and fulfillment) is an asset. Experience working with collecting, assessing and acting on large amounts of data. Strong and effective project management and budgeting skills. A fundraising and/or an event planning designation are considered an asset. Ability to work flexible hours as needed, including evenings and weekends.     Join us We believe that anything is possible. And that permeates every action we take. As a team, we push ourselves to constantly aim higher in our work. We try new things and challenge the status quo. We respect each other and act from a place of compassion in everything we do.   While we take our work seriously, we’re also big on taking care of our team. We offer perks like a nine-day fortnight schedule and flexible hours, topnotch health and dental benefits, and a commitment to professional development.   We think it’s a pretty amazing place. Others agree—we’re proud to say that we’ve been recognized as one of BC’s Top Employers for nine years in a row.   Seem like the right place for you? Join us and help kids shine. Apply online at www.bcchf.ca/careers by October 7 , 2018 .  
Refugees International Washington, DC, USA
Sep 21, 2018
Full time
Special Events Coordinator The Special Events Coordinator report to the Vice President of Philanthropy and works in conjunction with RI’s Development team. The Special Events Coordinator works as part of a team responsible for the successful planning, logistical management, and execution of annual fundraising events. These include but are not limited to the following: cultivation and stewardship events, community fundraising events, corporate events, and any other events as assigned. The Special Events Coordinator will be responsible for managing the budget and revenue goals for all annual fundraising and community events. She/he is responsible for using the special events module in the Raiser’s Edge database for managing and tracking annual events. Principal Duties and Responsibilities Strategizes, plans and manages all annual events including fundraising events, cultivation and stewardship events, community fundraising events, corporate giving events, and any other events as assigned; Manages all vendor relationships including procuring bids in accordance with RI procurement policies, reviews vendor contracts, secures appropriate venues, and identifies necessary services for events; Responsible for the timely design and production of all event materials to include save-the-dates, invitations, programs, collateral materials for on-site distribution, sponsorship signage and recognition, and any other event materials as needed; Manages the budget for all events, making accurate revenue projections and effectively overseeing expenses; Prepares, maintains, and completes all financial reports for fundraising events; Conducts debrief meetings with internal staff, board members, and members of the management team as needed; Drafts and manages correspondence related to events such as sponsorship solicitation letters, pledge confirmation forms, event acknowledgements, and any other event guest/donor correspondence needed; Ensures recognition and benefits for sponsors are properly implemented and executed in all event marketing materials, including the invitation, event program, on site sponsor signage, website promotion, and social media toolkits; Responsible for tracking all donor moves (all communication, visits, pledges, and proposals) in the Raiser’s Edge database and holds her/himself accountable for individual and team metrics; Responsible for maintaining the data in the special events module in Raiser’s Edge and using the module as directed by the Vice President of Philanthropy; Works in conjunction with the Development team to manage all event fundraising volunteers including all committee members and board members as needed; Oversees the process of training and managing event volunteers on site; Works respectfully and collaboratively with all board members, committee members, council members, agency leadership, and fellow staff members; Collaborates with the Communications team and Development team colleagues on all event related marketing materials and collateral; Ensures RI’s donor stewardship standards are being upheld through all event communication (written and verbal) and general donor interactions before, during and after events; Participates in the donor identification, cultivation, solicitation and stewardship process for special event donors; Seeks out training and skill development, actively pursuing growth and learning opportunities; Devises an ongoing workplan to complete annual goals; Participates in an (optional) annual mission, in coordination with and approval from, the President of RI and the Vice President for Programs and Policy; Fulfills other responsibilities as needed. Special Education/Experience Requirements Bachelor’s degree required, preferably in non-profit management, event planning, public relations, or hospitality. Minimum of three years of nonprofit event planning, fundraising, and volunteer management experience. Special Knowledge/Skills Requirements Excellent donor relationship management and development skills; Outstanding organizational, time management, interpersonal, writing, and communication skills; Unique ability to apply experience to think innovatively and creatively about annual events; In-depth knowledge of fundraising principles and practices; Ability to think strategically and implement effective plans to achieve revenue goals; Strong leadership skills with an ability to work both independently and collaboratively; Ability to train, inspire and motivate fundraising and event volunteers effectively; Keen understanding of the event budget process, expense management, and revenue projection; Strong initiative to work in a fast-paced culture of transformative change; Excellent customer service skills and tremendous attention to detail; Optimistic attitude and flexibility in a dynamic work environment; Ability to play a proactive role in helping shape and implement new initiatives, policies, and procedures impacting the Development team; Local and national evening and weekend travel to events and meetings; Proficiency with Microsoft Office suite; Knowledge of fundraising databases, especially Raiser’s Edge, preferred. To Apply Applications should include a cover letter, resume and writing sample. Send the application to jobs@refugeesinternational.org . In the subject line type Events – Coordinator and your family name.
Catchafire, Inc. New York, NY, USA
Sep 21, 2018
Full time
Foundation Event Marketing Manager Essence of the Role In this cross functional seat, you will be the main driver of Catchafire’s Enterprise Marketing. In particular, you will work in lock step with Catchafire’s Strategic Partnerships team to build critical relationships with our clients and new partners, many of whom are thought leaders and senior influencers at grantmaking foundations and philanthropic institutions. You will build and execute our field marketing campaigns and events calendar from start to finish while owning brand messaging and lead generation. As a key collaborator in many of Catchafire’s most mission critical activities, you will be in a role that requires excellent project management across teams, active listening to your many stakeholders, and the ability to implement systems based on data-driven insights to make our Enterprise business more effective and efficient as a whole. Key Attributes Strong collaborator: You are empathetic and supportive, winning the buy-in of your team by demonstrating servant leadership qualities. You ensure that your teammates understand their role on the team and that they work well together to achieve the right end result for the client. Structured delegator: You give clear, well-defined assignments, and you rely on people to own significant responsibilities, and you hold them accountable. Your scope is less of a manager and more of a “player-coach” and deeply engaged cross-collaborator who is probing issues and execution rigorously and ensuring that systems and processes are in place to service clients. Systematic: You work methodically and like to create appropriate and effective structures to help you and your team accomplish goals. You excel at implementing, optimizing, and, when necessary, overhauling processes to make the team more effective. Unwavering attention to detail: You understand the professional standards that our clients expect, and you hold yourself and your teammates to a high bar of delivery. You ensure that every piece of work that is produced under your watch is excellent. Entrepreneurial: You maximize the resources around you to chart a path to the goal. Do what it takes attitude: No task is too small or arduous if it is in service of larger goals. You are hungry for responsibility and can see how tiny pieces of work elevate an overall experience. Responsibilities Own and execute all field marketing events involving Catchafire’s Enterprise clients including: Content development for influencer and industry events Development and circulation of messaging and materials Event logistics and execution Relationship management with vendors, speakers, and partnership organizations Creating ways to effectively test and measure event and campaign success Own and execute on lead generation strategy and outreach specifically to Catchafire’s Enterprise clientele Build a thorough understanding of the philanthropy space and our target audience Develop highly targeted email outreach to senior leadership at prominent philanthropic and grantmaking foundations Create tailored brand messaging for industry thought leaders Implement scalable and efficient lead generation systems for the Strategic Partnerships team Develop, execute, and manage B2B marketing campaigns across email and other channels targeting Catchafire’s enterprise clients & leads Curate brand messaging and communication tools for our enterprise business Experience / Background You must have: 5+ years in field B2B marketing, field marketing, account based marketing, or related role Experience in demand generation including lead generation systems, and campaign development, execution, and measurement Understanding and experience with sales processes Experience with event planning and execution Adept at Salesforce and email marketing automation platforms Demonstrated exceptional project management skills, including communication, collaboration, and negotiation across teams and with external vendors and partners Deep desire to work in a mission - driven organization and learn in this space Compensation / Benefits: Competitive salary commensurate with experience Comprehensive benefits If our values resonate with you, email your resume to careers@catchafire.org . Please specify "Foundation Event Marketing Manager" in the subject, and please include short answers to the following questions: (1) Why do you want to work at Catchafire? (2) What special power would you bring to this role? This position is based in New York City.
Marriott International, Inc. Calgary, AB, Canada
Sep 21, 2018
Full time
Events Manager Apply Job Description   Posting Date Sep 19, 2018 Job Number 18002MM5 Job Category Event Management Location Calgary Marriott Downtown Hotel, Calgary, Alberta VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.   CANDIDATE PROFILE   Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.   CORE WORK ACTIVITIES   Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.   Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.   Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).   Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.   Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.   MANAGEMENT COMPTENCIES Leadership • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. • Communication  - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. • Professional Demeanor  - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. • Planning and Organizing  - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Customer Relationships  - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. • Global Mindset  - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability • Organizational Capability  - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. • Talent Management  - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise • Applied Learning  - Seeks and makes the most of learning opportunities to improve performance of self and/or others. • Business Acumen - Understands and utilizes business information to manage everyday operations. • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems. o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring. • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. o Reading Comprehension  - Demonstrates understanding of written sentences and paragraphs in work-related documents. o Writing  - Communicates effectively in writing as appropriate for the needs of the audience.     Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.       Notification to Applicants:  Calgary Marriott Downtown Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email  mailto:CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Memorial University of Newfoundland Corner Brook, NL, Canada
Sep 21, 2018
Contract
Grenfell Campus  MARKETING COORDINATOR (SPECIAL EVENTS COORINATOR) Division of Marketing and Communications (Contractual position to August 30, 2019) DUTIES Reporting to the Director, Marketing and Communications, Grenfell Campus and working in collaboration with the University's Division of Marketing and Communications, this position will have primary responsibility for the planning, coordination, implementation and evaluation of all official special events, including Alumni events, and functions at Grenfell Campus. The incumbent will be expected to work with internal and external stakeholders to maximize the University's image and profile in the region. Duties include developing plans for campus-based special events and implementing event plans, including providing supervision and direction of staff, faculty members and volunteers for major institutional events such as convocation ceremonies, I Love Grenfell program, Remembrance activities, sponsorship initiatives, public ceremonies, Alumni events and activities, and ongoing university celebrations as necessary; assisting in the preparation of mailing and guest lists; preparing event scenarios; ordering and distribution of academic dress; development and implementation of a staffing plan; overseeing the financial arrangements related to events within a prescribed budget; providing assistance where required to ensure coordinated effort among various units involved in special event, plus other duties as generally included and/or associated with events management. This position will require some flexibility in hours of work.  QUALIFICATIONS Considerable experience (3-5 years) in marketing and special event management; graduation from a four-year college or university with major course work in marketing, public relations or related discipline; or any equivalent combination of experience and training. Strong leadership, organizational, supervisory and planning skills, proven event management abilities, demonstrated creativity and excellent verbal and written communication skills are required. Knowledge of software applications, including Microsoft Office applications, and budgetary and financial skills are required. Must have a valid driver's license. SALARY                                                $49,602 - $74,399 per annum (Management and Professional) CLOSING DATE                                   September 27, 2018 COMPETITION NO.                              GCM-18-30 To apply for this position, please apply online. Applications must be received by the end of the business day on the competition closing date.  For further information concerning the above vacancy, or to obtain a copy of the application form, please visit us on the web at: www.mun.ca/humanres/ ; or Grenfell Campus - Memorial University, University Avenue, Corner Brook, Room AS303, phone (709) 637-4097, fax (709) 637-6239, or e-mail hrrecruitment@grenfell.mun.ca ; St. John's, the Recruitment Office, Department of Human Resources, 4th Floor, Arts & Administration Building, Elizabeth Avenue, phone (709) 864-2434. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. Memorial University is strongly committed to employment equity and especially welcomes applications from all qualified candidates, including women, members of visible minorities, Aboriginal persons, members of sexual minorities and persons with disabilities.   We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Wilfrid Laurier University Waterloo, ON, Canada
Sep 21, 2018
Contract
Posting ID : 9815 Apply By : 9/24/2018 Position Title : Welcome Centre and Events Coordinator Department : Recruitment and Admissions Job Type : Full-time, Limited Term Campus : Waterloo Reports To : Manager, Marketing and Communications Position Summary : At Laurier, we are a community. It’s what brings our students here and what keeps our people here. As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community. We currently have an opportunity to join the Laurier community as a Welcome Centre and Events Coordinator. At Laurier, we are a community. It’s what brings our students here and what keeps our people here.  As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.  We currently have an opportunity to join the Laurier community as a Welcome Centre Coordinator within the Recruitment & Admissions department. Reporting to the Manager, Marketing & Communications, the Welcome Centre & Events Coordinator works as a member of the Recruitment & Admissions team to ensure the enrolment management goals of the university at large are met. This team will implement strategic plans to advance the position of Wilfrid Laurier University nationally and internationally as a destination for high caliber students. The Welcome Centre & Events Coordinator plays a key role in coordinating events and implementing the campus visits strategy to attract students to Laurier, ensuring that each and every experience one has on campus is an exceptional one.  During the year, our Waterloo campus welcomes over 6,000 visitors from over 70 countries to campus through tour bookings and other hosted events. The Welcome Centre is the first point of contact for these visitors. The incumbent's primary responsibility includes managing the operations of a Welcome Centre which serves the entire campus community. Those main functions include:  being the primary point of contact for visitors to campus, overseeing the Ambassador Tour Program, organizing on-campus recruitment events and supporting other on-campus recruitment-focussed events. Research supports the fact that a campus visit is the single most influential strategy in a student’s decision to attend a university. An exceptional experience on their campus visit is highly impactful and there is no margin for error without significant impact on prospects and their families’ impression of the university. The incumbent must be highly knowledgeable about Laurier’s programs and services, have a desire to work with students (both domestic and international), be able to work independently, and have the ability to set priorities and meet deadlines in order to deliver high quality service and events.  Significant contacts include prospective students, parents, the high school guidance community, the Laurier community, and peers from other universities. This position has a university-wide mandate and is based at the Waterloo Campus.  The incumbent provides subject matter expertise to all campuses, requiring regular interpersonal interactions and collaboration with departments at the Waterloo Campus, the Brantford Campus, the Toronto office and external partners. Special attention is given to ensure equitable service delivery across all locations. Accountabilities : Welcome Centre Coordination Coordinates an extensive campus visits program, the principle component being prospective student campus tours. On average, we execute over 600 campus tours and host 7,500 guests each year Responsible for the coordination and execution of Open House events including a Fall Open House (6,000 visitors), a March Break Open House (3,000 visitors) and supports several faculty-specific and residence-specific events throughout the year Collaborate with individuals across Enrolment Services, academic faculties, support services and departments across the university to develop materials and communications that are critical to the success of the campus visits program Responsible for having an extensive knowledge of Laurier’s programs, services and departments in order to professionally advises senior high school students, parents, school counsellors, other school officials and community groups on academic and university choices. Provides exceptional service via email and phone to ensure information needed to make key decisions is provided promptly and with a personal touch Professionally representing all facets of the University by developing and delivering dynamic, informative, and engaging presentations to small, medium and large groups who visit campus Collaborates with other departments, such as faculty and departmental representatives, athletics, residence, co‑operative education, and accessible learning to deliver customized campus tours Responsible for collecting and reporting on the campus visit operations statistics to inform strategic decision making re staffing, resource allocation and new initiative development Coordinates the annual international applicant call campaign. Provides training on the script, how to handle difficult questions and responses, and ensures that applicant data is available and distributed to callers Coordinates key international applicant engagement initiatives, such as the call campaign and pen pal program using international student ambassadors and current students. The pen pal program runs from September through to March each year Ensures the day-to-day activities are executed in collaboration with co-op students and student ambassadors, including, but not limited to, responding to campus tour requests, booking group tours, greeting visitors upon arrival, presenting information to visitors and responding to inquiries Student and Ambassador Mentorship and Supervision Supervises co-op students, work-study students and over 40 paid student ambassadors. This includes their hiring, payroll, disciplinary action (when necessary), training, and on-going coordination of their daily activities Develops, implements and evaluates the student ambassador training program, alongside co-op student staff, to ensure the student ambassador team are well-trained and able to effectively carry out their roles. This training involves campus partners and is typically completed during the summer months Provides leadership to the ambassador team, and to co-op student staff who will be responsible for overseeing the summer training weekend, conducting bi-weekly training sessions, providing daily guidance to student ambassadors. The Coordinator fosters, recognizes and rewards supportive mentorship, respectful communication and positive energy The Coordinator plays a leadership role in the area of customer service. They develop and deliver training sessions to ensure outstanding service is a key element of all undergraduate recruitment and marketing strategies Marketing Strategies and Research Applies an evidence-based decision-making approach to recommending and implementing changes to the delivery of on-campus events, the campus visits strategy, and new/innovative programming for prospective student events based on the collection and analysis of surveys and internal/external research sources Develops and writes Strategic Marketing Action Plans (SMAPs) for all strategies that they are responsible for. The SMAP will detail the objectives, tactics, responsibilities, work-back schedule, budget and outcomes for open house events, special events and the campus visits strategy Advises the Manager, Marketing & Communications on campus visit strategies for recruitment and admissions, and ensures the proper control of expenditures for the strategies for which they are responsible. They also participate in recruitment events, and such general and specific duties as deemed necessary Responsible to do yearly environmental scans which requires researching campus visit operations at other institutions and reports back on findings, making recommendations for changes to our operations Event Planning and Management Organizes and executes on-campus events such as open houses, and supports the execution of hosting international delegations, guidance counsellor days, Specialist High Skills Major events, and other recruitment events Responsible for the individual budget for each event, including negotiating contracts with vendors, signage, catering, and processing payments Responsible for all event coordination responsibilities of on-campus events including: facilities, signage, technology needs Assign responsibilities, supervise and direct the ambassador team throughout open house events and other on-campus events Coordinates pre- and post-event planning and review meetings, providing statistics, recommendations for changes, and proposes new ideas to improve the event planning and implementation process Creates, updates and maintains critical path documents for all of the responsibilities and projects within this portfolio Qualifications : Bachelor’s degree or College Diploma plus at least one year of relevant work experience Proven experience in large scale event management with clear demonstration of independent decision making and the ability to work independently with remote supervision Proven ability to deal with multiple demands and priorities, and often competing deadlines Previous direct supervisory experience and the ability to provide leadership and guidance to multiple student employees working on a diverse variety of tasks at any given time Demonstrated skill/ability in the following areas: dealing courteously and effectively with people; exercising good judgement and initiative; attending accurately to detail; analyzing, interpreting and presenting and answering inquiries in a clear and concise manner; tact and diplomacy essential Experience in providing superior customer service in order to advise current and prospective students with the cultural awareness and sensitivity required to serve those from a variety of backgrounds and nationalities Exceptional public speaking skills and effective, engaging presentation and training skills for small and large groups Familiarity with the application process and OUAC is an asset High degree of computer literacy and competency. Must be able to use Excel, Word and PowerPoint to present reports, track budget expenditures and track data on a monthly basis. Must be able to learn new computer applications quickly Must have demonstrated superior organizational skills pertaining to administrative work and organizing special events. (i.e. Ability to prioritize workload) Knowledge of Wilfrid Laurier University and its programs is an asset Appreciation of diverse perspectives and ability to work with diverse groups including members of the university administration, faculty, staff, students, external suppliers and secondary school staff and administration Ability to lift boxes and equipment up to 25 pounds Ability to work outside of normal work hours including evenings and occasional weekends Grade : WLUSA-07 Salary : $31.30 - $36.82 Salary Notes : This is a full-time, limited term position until March 15, 2019. The anticipated start date for this position is October 1, 2018. This position is eligible for educational equivalencies: https://lauriercloud.sharepoint.com/sites/human-resources/employee-relations/employee-groups/Pages/wlusa.aspx Please Note : This position is represented by the WLU Staff Association bargaining unit.   Please submit a cover letter and resume.   Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors .   Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at jbecker@wlu.ca . Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Diversity and Equity Office at diversity@wlu.ca . We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or hr@wlu.ca .  

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