National FFA Organization Indianapolis, IN, USA
Apr 22, 2019Full time
Title Event Registration Manager EOE Statement The National FFA Organization is an Equal Opportunity Employer. Qualified applicants will be considered for positions without regard to race, color, creed, religion, sex, sexual preference, national origin, age, marital status, veteran status, citizenship status, status with regard to public assistance, or disability. We may verify the information in your application; therefore, please review it for completeness and accuracy. Category Event Management Description JOB SUMMARY: The Event Registration Manager will serve as the lead for the registration process for small to large scale events, including the marquis event with over 67,000+ attendees, This position will manage and execute registrations for the National FFA Convention & Expo as well as other conferences, meetings and events utilizing the registration software for the National FFA Organization and Foundation. In addition to day to day management responsibilities, the qualified candidate will collaborate with our IT department to ensure that the latest technology is being used and innovative solutions are provided to both internal and external clients. This role will also work closely with our Customer Service team to ensure they are knowledgeable of all registration components to assist attendees.. Additionally this position will serve as the lead for managing the housing process for the national FFA convention & expo. Duties will include assisting the Senior Event Manager with processing hotel contracts, partnering with the visitors association to build the housing portal, work with internal and external stakeholders to create and manage housing blocks and facilitate post event housing needs. ESSENTIAL FUNCTIONS: Registration Spearhead the full life-cycle management of the registration process across multiple teams (planning, oversight and execution of event registrations; needs assessments, creation, testing, integration with other systems). Ensure that brand and FFA style guidelines are used in each registration. Train other colleagues on use of registration system based on their access needs. Collaborate with IT team to identify and implement ongoing improvements on existing registration processes and procedures. Creating and delivery of all needed registration reports to appropriate staff. Manage onsite registration for the national FFA convention & expo including; floor plan design, building requirements, scheduling of internal staff, temporary and volunteers, logistics, set up/tear down and daily operations. Communicate on an ongoing basis with vendors, attendees, staff and other stakeholders. ESSENTIAL FUNCTIONS: Housing Overall management of the housing process for the national FFA convention & expo. Collaborate with housing bureau from convention’s host city to define and outline appropriate procedures and processes. Manage internal staff housing needs for each team. Communicate with attendees and stakeholders on housing questions and needs. Work with Senior Event Manager on information for convention website and communication timeline to attendees. Manage Hotel Quality Assurance teams. Assist Senior Event Manager with annual renewals. Work with Senior Event Manager and Chief Financial Officer on post event follow up. Position Requirements QUALIFICATIONS: Experience in event and meeting registration systems such as Certain, Cvent, Lanyon, etc. a plus. Management experience – must be willing to manage staff working onsite registration including internal staff, temporary staff and volunteers. Must be able to manage multiple programs, events and meetings simultaneously, working within agreed upon timelines and budgets. Displays strong critical thinking, organizational and analytical capabilities. Successfully perform in high stress, fast-paced environment. Ability to work independently and collaboratively. A drive to continually identify and implement process improvements. Excellent customer service skills. Tremendous verbal and written communication styles. EDUCATION: Bachelor Degree required, preferred to be in event coordination, hospitality, management or other related fields EXPERIENCE: 3-5 years’ experience in meetings and events with a with a focus in registration management May substitute experience for education (1 yr. toward degree for 2 yrs. work experience) Full-Time/Part-Time Full-Time Position Event Registration Manager 2019 Close Date Number of Openings 1 Exempt/Non-Exempt Exempt Open Date 4/11/2019 Location National FFA Organization About the Organization About National FFA Organization The National FFA Organization is a national youth organization of 669,989 student members as part of 8,630 local FFA chapters in all 50 states, Puerto Rico and the U.S. Virgin Islands. The organization is supported by 459,514 alumni members in 2,236 local FFA Alumni chapters throughout the U.S. The FFA mission is to make a positive difference in the lives of students by developing their potential for premier leadership, personal growth and career success through agricultural education. The National FFA Organization operates under a federal charter granted by the 81st United States Congress and it is an integral part of public instruction in agriculture. The U.S. Department of Education provides leadership and helps set direction for FFA as a service to state and local agricultural education programs. For more, visit the National FFA Organization online at FFA.org and on Facebook, Twitter and the official National FFA Organization blog. About National FFA Foundation The National FFA Foundation builds partnerships with industry, education, government, other foundations and individuals to secure financial resources that recognize FFA member achievements, develop student leaders and support the future of agricultural education. Governed by a 19-member board of trustees composed of educators, business leaders, individual donors and FFA Alumni, the foundation is a separately registered nonprofit organization. About 82 percent of every dollar received by the foundation supports FFA members and agricultural education opportunities. For more, visit FFA.org/Give.