17 Hospitality jobs

Events Manager Apply Job Description   Posting Date Sep 19, 2018 Job Number 18002MM5 Job Category Event Management Location Calgary Marriott Downtown Hotel, Calgary, Alberta VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.   CANDIDATE PROFILE   Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.   CORE WORK ACTIVITIES   Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.   Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.   Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).   Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.   Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.   MANAGEMENT COMPTENCIES Leadership • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. • Communication  - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. • Professional Demeanor  - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. • Planning and Organizing  - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Customer Relationships  - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. • Global Mindset  - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability • Organizational Capability  - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. • Talent Management  - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise • Applied Learning  - Seeks and makes the most of learning opportunities to improve performance of self and/or others. • Business Acumen - Understands and utilizes business information to manage everyday operations. • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems. o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring. • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. o Reading Comprehension  - Demonstrates understanding of written sentences and paragraphs in work-related documents. o Writing  - Communicates effectively in writing as appropriate for the needs of the audience.     Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.       Notification to Applicants:  Calgary Marriott Downtown Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email  mailto:CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Meeting Planner- Meetings and Conferences-Washington, DC Job Number: 006967)   Description   We Work to Protect Investors. Join our Team. The Financial Industry Regulatory Authority (FINRA) is seeking a well-qualified individual for our Meeting Planner- Meetings and Conferences  opening in Washington, DC . To be considered for this position, please submit your resume through our career site at www.finra.org/careers – no phone calls, please. Job Profile Summary: Responsible in all areas involving the planning and management of committee meetings and internal multifaceted programs for FINRA. Position is accountable for budget, Cvent event building, and partnering with stake holder in marketing and design of program. Position initiates leads through cvent vendor procurement, and initializes hotel vendor negotiations.  This position is the Cvent Technology registration specialist on the Strategic Meeting Managements program, and supports the Technology Operations Specialist on all areas expanding the program and providing training to FINRA users. Position will manage on-site operations for registration during Annual Conference and various larger events independently. – Advise and interact with FINRA staff on Cvent Tool and maintain excellence in the delivery, operation and support of the Cvent application. Essential Job Functions: Manage meeting logistics, cvent event development, and on site operations of assigned projects.   Role is responsible for, site selection, contract negotiations, rooming lists, program enhancement, on site management, budget reporting and post meeting expenses. Supplier negotiations and contractual agreements. Create food and beverage programs that enhance the meeting while supplying cost effective alternatives to remain within budget control.  Develop and provide forecasts for meeting budgets. Reconcile and approve meeting invoices. Approve speaker and committee TE expense. Advise and interact with conference steering committee and technical staff to establish meeting design and objectives. Forecast industry changes that will impact budget and attendance hurdles annually. Other Responsibilities : Knowledge of video and audio conferencing equipment. Ability to multi task and make quick changes based on staff liaison requests. Gift purchasing. Maintain projects in departmental calendar. Qualifications   Education/Experience Requirements: Cvent certified. College degree or equivalent and (3) three years of experience in meeting management or hospitality experience. CMP preferred. Comprehensive knowledge and experience with Cvent creation and back office administrative tasks in tool, as well as in the hospitality industry, vendor contract negotiation.   Must be responsible and able to work Independent onsite at meetings.   Proficiency using a PC with Microsoft Suite, Excel and Power point a must.   The ability to implement projects independently and work with various departments as a team is absolutely necessary. Working Conditions: Work is normally performed in an office environment, with extended hours when necessary. A professional, highly visible, fast paced environment. Independent work projects.  Travel is required. To be considered for this position, please submit a cover letter and resume. A writing sample may be required as part of the submission. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.   Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.   FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations. In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA. Important Information FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions , and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.   As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.  About FINRA FINRA is an independent, non-governmental regulator for all securities firms doing business with the public in the United States. FINRA works to protect investors and maintain market integrity in a public-private partnership with the Securities and Exchange Commission (SEC), while also benefiting from the SEC’s oversight. In its role as investor guardian, FINRA is informed, but not influenced, by the industry that it regulates. FINRA’s independent regulation plays a critical role in America’s financial system–all at no cost to taxpayers. FINRA touches virtually every aspect of the securities business—from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms. FINRA uses technology powerful enough to look across markets and detect potential abuses. Using a variety of data gathering techniques, we work to detect insider trading and any strategies firms or individuals use to gain an unfair advantage. In today's fast-paced and complex global economy, FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets. FINRA operates from Washington, DC, and New York, NY, with other offices around the country. Find out more about us and how we work—and view our current openings—at www.finra.org/careers . Search Firm Representatives Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.   FINRA is an Equal Opportunity and Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates. 

Assistant Event Coordinator   Competition Number : J0918-0685 Position Title : Assistant Event Coordinator Employee Group : Support Staff - USW Local 2010 Job Category : Administrative Department or Area : Housing & Ancillary Services Location : Kingston, Ontario, Canada Salary : $38,720.00/Year Grade : 04 Hours per Week : 35 Job Type : Term Length of term : approx 2 years Shift : 7 Monday - Friday Number Of Positions : 1 Date Posted : September 19, 2018 Closing Date : September 26, 2018 About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more. We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society. Come work with us!   Job Summary Queen's Event Services, a department of Student Affairs, offers a full spectrum of professional event management services on campus. Our revenue and services support vital student life programs and contribute to the University's learning environment. Our professional management services provide a wide range of event management services including, but not limited to, venue or meeting space rentals, food & beverage services and accommodation options in residences. Working under the supervision and direction of the Event Coordinators, and reporting to the Manager of Operations, the Assistant Event Coordinator will support the planning, coordination and execution of events on campus. The incumbent will liaise with a wide range of internal and external clients, including faculty, staff, students, donors, corporate guests, conference planners and high profile campus guests. The role includes assisting with event management, coordination and monitoring of partner services on campus, assisting with the development of client proposals, distribution of information and the coordination of services provided by internal and external partners. The Assistant Coordinator will provide on-site oversight to ensure client satisfaction. This schedule for this position requires the incumbent to work variable hours, including evenings and weekends. Job Description Key Responsibilities • Confirm event spaces are booked for events sold by the sales office • Book and confirm technical equipment/support • Assist with accommodation reservations for group bookings • Order food and beverage as directed, and update details in database • Arrange space details with appropriate service partners (diagrams, access, set ups, teardowns, cleaning) • Maintain client information in EBMS (Event database) • Prepare and initiate routine correspondence, ensuring information is distributed to service partners in a timely fashion • Attend events on campus and provide on-site assistance for front line problem resolution as required • Direct internal and external partners in service delivery, troubleshoot and liaise with client/service partners • Assist with data entry, information dissemination, filing, answer customer or service partner inquiry calls, attend meetings and other administrative tasks as required • Attend client meetings as required, take and share notes with Event Coordinators • Respect diversity and promote equity and inclusion in the workplace • Other duties as required in support of Event Services Required Qualifications • Two-year post-secondary program in Hospitality or Business Administration with experience in the hospitality and/or event management industry. • Previous experience working in a customer service environment • Valid Province of Ontario Class G driver’s license required • Knowledge of Queen’s University building locations, facilities etc. would be an asset • Satisfactory Criminal Records Check and Vulnerable Sector Screening required. • Consideration may be given to an equivalent combination of education and experience Special Skills • Excellent organizational and time management skills with the ability to multi-task • Excellent interpersonal skills and communication skills, both verbal and written to support and maintain relationships with clients and various departments, stakeholders, partners and staff • Strong problem solving skills • Ability to maintain client confidentiality • Ability to work well as a member of a team, ability to collaborate with others in a fast paced environment • Creative initiative with the ability to react quickly to customer requests • Strong computer and office skills including use of a variety of software packages including MS Word, Excel and database entry and aptitude for learning new software applications • Technical skills (particularly audio visual and classroom presentation technology) • Ability to handle stress and maintain composure with clients and service partners • Ability to prioritize work in a busy, stressful environment and maintain focus under pressure Decision Making • Prioritize own work and determine when to advise Event Coordinator of conflicting demands. • Determine how to respond to general inquiries, specifically in reference to client reservations. If unable to answer, provide a means to find an answer. • Determine when to refer complex problems to Event Coordinator or appropriate individuals. • Determine timing and what information needs to be sent to service partners. Closing Statement The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca .

Events & Conference Coordinator   Job Number :   1804126   Faculty / Division :   University of Toronto Scarborough   Department :   UTSC: Retail & Conference Services   Campus :   Scarborough      Description :    The University of Toronto Scarborough, through the department of Retail & Conference Services, provides a wide variety of visitor, conference, meeting, related special event services and summer accommodation to external users, especially during the period May to September. The revenue generation for the various services contributes to the support the academic mission of the University. Discover a campus filled with energy, culture and world changing ideas and facilities. A place where diversity fuels innovation. Under the general supervision of the Manager, Conference & Events, the Events & Conference Coordinator is responsible for the administrative and logistical support for the implementation of campus events and conferences for both Internal and External clients. The incumbent will co-ordinate a variety of logistical activities such as planning, organizing and coordinating; preparing service requests; booking accommodation, facility usage, meetings, catering, printing, audio visual, and parking; answer general questions from Green Path Program students and contribute to the planning and organizing of a variety of activities relating to the Program. The incumbent will provide site visits to faculty, staff and external clients who wish to hold activities on campus. They will also be responsible for preparing and collecting quotes for clients; making minor purchases; collecting and reconciling the documentations for the preparation of invoices and debit memos by the Business Officer. The incumbent will train and have day-to-day supervision of event volunteers, work/study students and summer front desk casual staff.     Qualifications :    (Minimum Qualifications) Education: Undergraduate Degree in Hospitality, Tourism or Event Management or equivalent combination of education and experience. Experience: Three years’ related experience in event planning and execution, conference & meeting logistics. Some accounting experience an asset. Skills: Must have strong interpersonal and organizational skills, superior problem solving skills, exceptional writing and communication skills. Strong computer skills and experience working with MS Word and Excel, and e-mail software applications. Other: Must have sound judgment, tact, and diplomacy; the ability to work well in a team environment; and display a high degree of initiative. Must be able to demonstrate analytical and organizational skills; prioritize tasks and responsibilities; meet strict deadlines; give attention to detail. Creativity and imagination would be an asset.   Travel :   None     Notes :   Hours of Work:   36.25 hours per week on a flexible schedule from Sunday to Saturday and dependent on schedule of events. Work hours require some flexibility due to events and conferences held during evenings and weekends. Some overtime beyond 36.25 hours per week may be required during weekdays and weekends, particularly during the months of May to August inclusive. A copy of the full job description is available upon request from the UTSC HR Office.     Employee Group :   United Steelworkers (USW)     Appointment Type :   Budget - Continuing   Schedule :   Full-time   Pay Scale Group and Hiring Rate :   USW Pay Band 09 -- $56,272 with an annual step progression to a maximum of $71,963. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.       Job Field :   Administration   Job Posting :   Sep 18, 2018   Job Closing :   Oct 1, 2018, 11:59:00 PM

  Festive Coordinator Job Locations / Lieux de travail CA-ON-Toronto   Requisition ID / ID de la demande 2018-28856 # of Openings / # d'ouvertures 1 Category / catégorie Food & Beverage Overview / vue générale With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres.  It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.  The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match Job Description / description de l'emploi The Festive Desk Coordinator will be responsible for assisting management in the daily operations of the food & beverage outlets, as well as manning the festive season desk.  This position is a seasonal contract position and the candidate will be required to work on December 24 th and 25 th , 2018 and January 1 st , 2019.  Qualifications / qualifications Previous customer service experience with minimum of two years in a similar capacity Excellent communication, technical and basic computer skills Able to handle stress effectively Hospitality diploma or degree preferred Ability to speak and understand other languages is an asset Must have the ability to multi-task and manage deadlines General knowledge of Microsoft Word, Excel, and PowerPoint Must have a strong attention to detail as well as strong customer service skills Must be able to work a flexible schedule including weekends and holidays Hotel Management degree or diploma an asset Responsibilities / responsabilités Assisting management in the daily operations of the food & beverage outlets Handle all enquiries and selling the festive events Delivering prompt, courteous service in a manner that complies with Omni Food & Beverage standards and company policies and procdures Other responsibilities as assigned

Décor and Setup Personnel Hamilton, Ontario, Canada Part Time Carmen's Banquet Centre Entry Level   Carmen’s Banquet Centre is an elegant venue that has served as a Hamilton landmark for over 35 years. Carmen’s Banquet Centre creates a grand, elegant and timeless setting for any event. Carmen’s Banquet Centre is part of Carmen’s Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests. Carmen’s Banquet Centre sets the stage for events, whether they are corporate functions or classic, chic weddings.  If you have the desire to enter the world of event management and work on the Décor and Set up team, while looking to join a team of champions we want to meet you. AT CARMEN’S BANQUET CENTRE OUR DÉCOR AND SET UP PERSONNEL: Are confident and enthusiastic about their role in creating memories for our guests. Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results. Play an integral part in making the guest’s vision come to life by transforming the event spaces with décor, furniture, linens and other accessories This is the perfect opportunity for someone who is looking to work in the hospitality and event industry and enjoys weddings and events. We offer part time opportunities with early morning, overnight and weekends.  This is a great role for those who are looking to balance other work and/or school commitments in a fast paced, exciting environment. THE DÉCOR AND SET UP PERSONNEL AT CARMEN’S BANQUET CENTRE HAVE THE OPPORTUNITY TO: Ensure the client’s ideas come to life, by setting up each event space to reflect their vision Prepare event spaces by moving, arranging and setting up furniture as per event contact Decorate head table and all presentation tables with linens and/or skirting and/or any accent pieces Complete setting of guest tables included but not limited to: linens, charger plates, dishware, flatware, glassware, centerpieces and napkins Set up tables and chairs based on the number of guests attending the event Tear down of tables, chairs and décor after event commences Learn the details of décor offerings for various events Take direction from the Banquet Manager Ensure all items placed on tables are clean and in accordance to Carmen’s Group standards Keep décor storage room clean and organized Communicate with Décor and Set Up team Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences Exercise good judgment and demonstrate leadership abilities Drive positive change in the organization Other duties as assigned DÉCOR AND SET UP PERSONNEL POSITION REQUIREMENTS: Friendly, professional and customer service focused Positive, outgoing and friendly team player Ability to work independently Strong problem solving abilities Excellent verbal and written communication skills Ability to work well under pressure Strong attention to detail Hospitality experience an asset Transportation required Ability to work early morning shifts required WHAT CAN WE OFFER? Competitive wage package Flexible work schedule Staff recognition, years of service rewards Group RRSP Hotel discounts Staff recognition Wellbeing programs Participation in staff events Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community Carmen’s group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 35 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The Best Western Premier C Hotel by Carmen’s, The Lakeview by Carmen’s  The Hamilton Convention Centre by Carmen’s and Dundas Valley Golf and Curling Club. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue. Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Assistant Director of Conference Services Primary Location : United States-San Francisco-The Fairmont San Francisco Employee Status : Regular        Assistant Director – Conference Services At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Your vision and leadership as Assistant Director – Catering, Conference Services &/or Events will ensure an engaged team, efficient operations – and service that exceed the expectations of every client.   Hotel Overview:   World-renowned, Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the fully restored hotel coupled with its reputation for impeccable service promises a regal experience. Completed in April 2001, the $85 million restoration project is highlighted by the re-emergence of the Main Lobby as a grand public space, as well as the remodeling of all the guestrooms.   Summary of Responsibilities: Reporting to the Director – Catering and Conference Services, responsibilities and essential job functions include but are not limited to the following:   Consistently offer professional, friendly and engaging service. Assist Director in managing all activity related to the Catering, Conference Services office; ensuring all service standards are followed. Assist Director in ensuring that Health & Safety standards, as well as departmental policies and procedures, are complied with. Assist Director with necessary training for department colleagues; coaching and counseling as necessary to provide tools for success. Assist Director with organization and supervision of assigned conventions and catering events; ensuring that group resumes, conference agendas, event orders, etc are prepared and distributed accurately and efficiently to ensure operational success. Assist Director in preparing annual budget for approval. Assist Director in developing annual business and marketing plans for the department. Assist Director in preparing monthly forecasts and departmental budgets, ensuring accuracy and achievement. Actively review all JD Power results on a frequent basis, communicating results to all colleagues within the department. Ensure that successes are built upon and develop action plans, when necessary, to address any deficiencies. Attend/lead necessary meetings within hotel that effect/are effected by the Catering, Conference Services & Events department; in absence of Director. Conduct any/all site inspections as required. Handle appropriate file workload; setting the example for departmental colleagues. Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department. Play active role in local community through associations, memberships and involvement.  Be an ambassador of the hotel within the local community. Additional responsibilities, as outlined by Director.   Qualifications: Previous leadership experience within luxury market, and similar role, required. Computer literate in Microsoft Window applications and relevant computer applications required (Micros Opera S&C, and Meeting Matrix preferred). University/College degree in a related discipline required. Excellent communication skills, both written and verbal required. Strong leadership, excellent interpersonal skills, and problem solving abilities. Highly responsible, reliable and ethical.  A reputation for honesty and integrity. Results oriented and highly motivated self-starter. Ability to focus attention on guest needs, remaining calm and courteous at all times. Possess and/or obtain CMP/CPCE certification within three years. Ability to work days, nights and weekend; when necessary.   Visa Requirements:  Must provide proof of eligibility to work in the United States.    APPLY TODAY : Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!   ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!   Fairmont is proud to be an Equal Opportunity Employer.  Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.   EOE/M/F/D/V   Job Level : Management / Supervisory Schedule : Full-time Shift : Day Job Travel : No Closing Date : 28.Sep.2018, 11:59:00 PM Job Number: SAF01506

Client Coordinator, Conferencing & Events – Edmonton, Alberta   The duties of the Client Coordinator targeted at the success of client events using services and space offered by the Horowitz Events Centre. The Client Coordinator is one of the primary initial point of contact for interested parties looking to rent venue space, book catering services, or other event services from the Horowitz Events Centre. The Horowitz Events Centre has a multi-person client coordination team. This position will be focused on managing the events taking place in the Horowitz Theatre and ancillary venues. The Horowitz Events Centre is the Conferencing & Events arm of the University of Alberta Students' Union. We run and manage all events taking place in the Students Union Building on campus, and provide catering & events services to all University of Alberta campuses. The Horowitz Theatre is a 720 seat performance theatre which has hosted a wide range of shows including concerts, comedy, live performance, lectures, and dance festivals. In addition to the theatre, the Horowitz Events Centre has 12,000 sqft of conferencing and meeting space booked for over 4000 events per year. ROLE AND RESPONSIBILITIES To manage the booking calendars for the venues within the realm of the Horowitz Events Centre. To negotiate contracts for services relating to dates, rates, staff, and miscellaneous charges. To ensure that queries raised with the Conferencing and Events Department, are promptly and effectively handled and adequately answered (or forwarded to the responsible party), and to ensure that such actions as may be necessary in follow-up to such queries is taken in a timely manner. To coordinate tours of the venues for potential clients. To ensure that clients have proper insurance to cover their activities with the Horowitz Events Centre. To receive and report feedback from customers and clients and to actively make efforts to address any issues, seeking to identify continuous improvement opportunities wherever possible. To create client orders for catering and hospitality services. To coordinate tastings of catering menus with the kitchen staff for potential clients. To work flexible hours to ensure that services are delivered efficiently, on time, and in the best interest of the client. To work as a team member by participating in miscellaneous tasks as may be identified from time to time by the Conferencing and Events Management Team. To perform other job-related duties as may be required by the Manager of Programming and Venues to ensure the smooth and secure operation of the Conferencing and Events Department To produce quotes in respect to client orders, encompassing facility fees, equipment fees, and staffing costs, and food costs, with consultation of the appropriate members of the Operations Team and the Kitchen Staff. To develop accurate documentation to be used to bill clients, and to forward such documentation in a timely manner to the Accounting Department. To attend such meetings as may be required to support the smooth operation of all conferencing and event services or the Students’ Union as a whole. To recognize, address and handle issues in a manner which reflects the requirements of the Manager of Programming and Venues, and in a manner which contributes positively to the smooth operation and success of Horowitz Events Centre Venues. QUALIFICATIONS A minimum two years of related post-secondary education, or an acceptable combination of education and experience Excellent organizational and strong writing skills are required Must have excellent communication and interpersonal skills Ability to work with little or no supervision Ability to work with students, staff, University faculty and administration with a dedication to providing excellent customer service Computer skills, including proficiency with Microsoft Office, are a requirement.  Experience with Mac operating systems will be considered an asset Must be able to work a varied schedule including evenings and weekends Experience in a theatre will be considered an asset Experience is food or hospitality services will be considered an asset Knowledge of budgeting and staffing procedures will be considered an asset Experience in the arts and culture or entertainment industry will be considered an asset Experience in a bar or hospitality venue will be considered and asset ProServe certification will be considered an asset WORKING CONDITIONS 37.5 hours per week Willingness and ability to work varying hours – including weekends and evenings APPLICATION DEADLINE: Position will remain posted until filled

Catering and Events Coordinator Catering & Events EVENT02091     Posted : September 13, 2018 Full-Time Vancouver, BC Job Details Description   ROLE OVERVIEW Reporting to the Event Planner, the Event Coordinator assists with the initial stages of event planning and is responsible for meeting, greeting and building relationships with clients and industry professionals. This position is responsible for creating Banquet Event Orders by working directly with client files and invoicing of events for the Catering and Events Department. The Coordinator works on events for up to 300 people. The planner also works very closely with the Banquet Department and Culinary Department and other key departments that have a hand in catered events both on site and for off-site events.   KEY ACCOUNTABILITIES Assisting in the initial stages of planning events: Conducting sight inspections and tours as required for prospective clients and representatives of the convention and hospitality industry; Fostering excellent relationships with prospective and current clients through professional communication using a variety of communication tools with emphasis on in-person meetings, on site visits and knowledge of Vancouver Aquarium, its offerings and Ocean Wise programs; Working closely with Event Planner to ensure all aspects are effectively delivered; Utilizing all relevant sales and marketing materials and assisting to ensure that all collateral is updated.  Determining client needs and expectations and bringing together the appropriate internal team members to execute projects and events; Completing appropriate documentation to ensure a seamless handover to Banquets for execution of events; Processing of bookings through the property management system; Attending meetings and events of major importance throughout the organization   Building relationships with clients and industry professionals by: Answering inquiries and providing information about the venue to clients in a timely manner; Ensuring a timely execution of correspondence: email, sales kits, quotes, etc. Attending relevant tradeshows and networking events in the absence of Planner and/or Sales Manager Hosting site inspections and FAMS for tour operators and DMOs;   Ensures billing and administrative tasks are completed by: Adapting and maintaining event management software for its effective use at Ocean Wise; Following appropriate procedures for invoicing, collection and follow-up of payment; Participating in administrative duties as required; Managing and updating Event Sheets, Event Debtors, Event Clearance; excel sheets Maintaining clear and organized event files for each contracted event.   Consciously improves the overall organization and its processes by: Continually improving our impact on the environment and greening of operations through support of EMS protocols; Maintaining and supporting organizational safety standards; Abiding by all organizational policies and procedures; Performing other duties of a similar nature or level.   QUALIFICATIONS Education and Experience Post secondary diploma in event and/or hospitality management, tourism or a closely related area is preferred; Minimum of 2 years related experience in events, tourism or hospitality;   Skills Able to work independently and maintain a positive attitude within a very busy environment; Ability to make high quality guest decisions and to perform under pressure; Strong knowledge of Food and Beverage operations and Banquet Services; Strong time management and multitasking ability; Professional appearance and demeanor; Excellent communication, interpersonal and customer service skills; Proficiency in the use of standard spreadsheet, database and word processing software.   Working Conditions The incumbent will work in a shared office environment with the usual ergonomic risks; Job requires the ability to stand and walk for extended periods of time; Flexibility and availability in schedule are required during the week, including evenings, weekends and holidays. Events occur both indoor and outdoor – incumbent must be prepared to work in all weather conditions. Job will require the ability to safely bend, lift and move light objects (up to 15lbs) and occasional safe use of low ladders; Must be able to work comfortably in a fast paced environment; Potential exposure to upset people in which problem solving will be required; Job constantly involves listening and reacting to requests for information; This position deals with a high volume of telephone calls; May be required to carry a radio and be accessible for calls;    

Catering & Events Manager Primary Location : United States-Washington-The Fairmont Washington, D.C. Employee Status : Regular        P osition Title:             Catering Event Manager Reports to:                   Director of Catering Supervises:                   Catering Coordinator   Overview: As a member of the award winning Catering Department of The Fairmont Washington, DC, the candidate must have a minimum of years catering manager or similar experience and a strong background in Catering and Event Management in both corporate and social markets. Experience in Menu and Décor Planning, Presentation Skills and the ability to work within an energetic, creative and innovative team is a requirement. The candidate is expected to exceed his or her yearly catering booking goal while also contributing to the overall successful achievement of the Catering Department Budget. As this is the “hospitality industry”, the manager must demonstrate an outgoing, friendly, collaborative and persuasive personality both to our clients and to fellow hotel colleagues at all times. Familiarity with the Washington diplomatic, social and corporate market is an asset as well as the social media channels that support these markets. Strong writing and verbal communication skills are a key asset to the position and allows the candidate to present his or herself and our hotel to a luxury clientele that requires exceptional service, creativity and follow through.   Responsibilities include: Contracting, planning and coordination of meeting and banquet arrangements in the corporate and social (wedding, gala, bar mitzvah) catering market to ensure that obligations are exceeded by the hotel and exceed the client’s expectations. This is also applicable to corporate catering groups that hold guest room blocks of 10 rooms or less and larger wedding, gala and bar mitzvah related room blocks. Manager will achieve booking servicing goals and PACE goals through soliciting assigned market segments, handling and booking leads on assigned Inquiry Days and through creative networking, outside solicitation calls and activities and ongoing intelligence gathering from assigned market segments Responsibilities include but are not limited to: Banquet menu selections Meeting and Event design and set-up specifications Electrical requests Arrival/departure patterns Outside vendor requirements and building relationships Design and coordination of Props and decorations for functions Additional equipment and/or services, if requested Outlet expectations Coordination and timely updating of all booking details in S&C sales management system Ensures satisfactory liaison between clients/guests and hotel department as well as high profile event and party planners and vendors. Supervises service and overall coordination of all arrangements on Beo’s and resumes in a timely manner. Responsible for timely distribution of precise catering requirements to all departments. BEO’s and resumes are due for the following week by 2:00pm on Tuesdays. Conducts internal meetings of all catering events at the daily BEO Review Meeting and individually when details require more in depth review. Provides immediate follow up after events and relates client compliments and concerns to all related departments, with follow up and resolution completed when needed “Up sells” all department services to include food and beverage, amenities and décor to increase food, beverage and miscellaneous revenue Charges meeting room rental for corporate bookings based on department guidelines. Works closely with other catering managers to increase overall product knowledge. Ongoing development of menu and décor trends through magazine, websites, and individual study. Coordinates guest room blocks and special guest room requirements for all catering groups and communicates all information to related departments in an efficient and results oriented manner. Use the Hotel’s S&C software program for all bookings and relation information based on established guidelines and procedures. Works closely with audiovisual company to ensure client’s AV needs are met both for equipment and lighting. Follows all deposit policies and coordinates payment of all event bills based on department procedures and works closely with Credit Manager to ensure proper billing. Posts attrition and meeting room rental charges within 48 hours when applicable and follows up on client opportunities and challenges within 24 hours. Establishes and maintains an excellent working relationship with all hotel departments in particular Culinary, Banquet, Audio Visual and Conference Services. Networks with Sales and Business Travel to maximize catering business development, function space, revenue and increase exposure to key accounts. Networks within the social and corporate community to establish relationships with clients, event planners, comp set catering managers and industry colleagues. These relationships are design to groom repeat bookings, comp set intelligence and networking. Presents his or herself as an individual that possesses strong social and etiquette skills, grooming and presentations skills that are representative of a luxury hotel in this competitive marketplace. Works closely with Catering Team, and provides creativity and support for the team and colleagues when needed. Always working toward improving the reputation of the Catering Team Attends Daily Revenue Max Meeting (8:30am), Monthly Marketing Meeting and Weekly Catering meeting and training given by Director of Catering and team members Assists Director of Catering in preparing own individual monthly forecasts by reviewing food, beverage and meeting room rental revenues for their groups. Assists Director of Catering in generating action plans, ideas and revenue for peak and need periods and completing weekly activity report which is reviewed in weekly One on One Attends continuing education training classes when given and continues to grow in knowledge of the industry through periodicals and related resources Participates in Lobby Duty program. Other projects and duties as assigned to develop business opportunities   Qualifications Minimum 3 years catering and event manager experience in a hotel or off premise catering/event company Strong culinary and beverage knowledge, event design and interest. “What are the trademarks of your events and what sets you apart from other people in this industry” Familiarity with social media channels that support social and corporate markets Familiarity with event design, creation and execution Excellent verbal and written skills for client presentations, proposals and communication Operational Food & Beverage experience in a Hotel environment mandatory Proven ability to plan and organize events effectively, with an acute sense of detail & creativity and repeat potential Assertive, professional and positive with a proven ability to develop and lead in a team environment Understanding of computers and applications with a strong working knowledge of Windows Delphi, MS Word, Outlook, Excel and Lanmark Must be able to work multi-task, work independently and maintain a positive attitude within a very busy environment ~ hours will fluctuate and evening and weekend work will be required. Basic Schedule is Monday – Friday from 8:30am – 5:30pm Excellent interpersonal and communication skills, both written and verbal High School Diploma, College Diploma preferred Visa Requirements:    Must be able to provide or obtain work authorization in the United States    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!   ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!    Job Level : Management / Supervisory Schedule : Full-time Shift : Day Job Travel : Yes, 10 % of the Time Closing Date : 26.Sep.2018, 11:59:00 AM Job Number: WDC00812

Manager, Executive & League Office Events Job Locations US-NY-New York   ID 2018-1402 # of Openings 1 Category Properties & Events Overview The Manager, Executive & League Office Events is responsible for overseeing the successful execution of Executive and League Office meetings and events including, but not limited to MLS & SUM Board of Governors Meetings, Committee Meetings, MLS/SUM Marquis Events, League Office Staff Events, Internal Business Meetings and Executive Offsite Meetings. Responsibilities Oversee and successfully execute event details and logistics for the Executive Office Manage all aspects of executive meetings including Board of Governor Meetings, Committee Meetings, Internal Business Meetings and Executive Off-Sites: ROS/programming/event scheduling Guest Experience (invitations, communication, gifting, transportation, etc.) Hotel/venue procurement Meeting details (room, catering, décor, signage) Staffing plan Budget management/reconciliation/recap Manage VIP & executive experience at MLS/SUM marquis events including CRM nominations & invites, all communication, seating/suite assignments, ticket distribution, suite management, transportation, hospitality, gifting, hotel services, and executive schedules/integration/appearances Manage executive & guest attendance across MLS/SUM hospitality platforms including identifying strategic opportunities, managing guest communication and schedules, and coordinating onsite staffing plans and transportation details Organize and execute League Office Staff events including Season Kick-Off, Summer Outing, Holiday Party, staff recognition/farewell events and volunteer opportunities Manage all industry and charitable events including strategy, executive/staff integration and event logistics Qualifications Additional Responsibilities Additional responsibilities as assigned. Education and Experience Bachelor’s Degree 5-8+ years of experience in event and/or board/executive management Required Skills Experience with hotel/venue procurement/contracts/management Knowledge of hospitality/entertainment industry Ability to use discretion and maintain high levels of confidentiality Ability to work with many different personalities Assertive proactive thinker and problem solver Superior organization, project management skills and attention to detail High level of commitment to quality work product and organizational ethics, integrity and compliance Ability to work effectively in a fast paced, team environment Strong interpersonal skills and the ability to effectively communicate, both written and verbally Proficiency in Word, Excel, PowerPoint and Outlook Demonstrated decision making and problem-solving skills Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision Ability to travel and to work non-traditional hours, including long hours, evenings, weekends, and holidays during events and high work volume times Ability to lift up to 25 pounds (some physical labor required, related to set-up and breakdown of events) Desired Skills Knowledge of the Spanish Language (business proficiency) Knowledge of the sport of soccer

Lead, Events, Services and DMZ Tour Experience Toronto, Ontario, Canada Posted: September 10, 2018 Vacancy Type: Term Vacancy Notice Start: A.S.A.P. End: 1 year from date of hire Department: DMZ Position: 20002354 Grade: MAC - C41 ($56,141 - $89,825) Hours of Work: 36.25 hours per week Reporting to: Director, Operations, International and Strategic Projects How to apply Apply online before: Sunday September 23, 2018 (4:30pm) The DMZ is a leading tech accelerator headquartered in Toronto that helps high-potential startups grow and scale to world-class businesses. Also supporting ideation and validation stage startups, the DMZ’s incubator program has been ranked number one in the world by UBI Global. Since 2010, the DMZ has helped 342 startups raise over $477.2 million and foster more than 3,327 jobs.   The Opportunity We are currently looking for a Lead to plan and coordinate events, services and tour experience at the DMZ and Sandbox to ensure cohesion between all three functions. You will support the Director in the development and implementation of short- and long-term plans for these functions to elevate the DMZ brand, create and enrich partnerships, and generate opportunities for DMZ and Sandbox clients. Qualifications To be successful in this role, you are an experienced professional who has at least three years or more of progressively relevant work experience planning and coordinating small, medium and large scale events or hospitality experience, to include experience supervising staff and managing budgets.  You are well educated, with the completion of a post-secondary degree in business, communications, hospitality, or in a relevant field. Your superior entrepreneurial skills are displayed by an excellent track record for developing and building events.  You have an intrinsic ability to provide motivation and leadership through influence and collegiality, an excellent ability to build strong networking and business relationships, and an aptitude to work with different stakeholders from different areas to build consensus and create engagement. You are a creative and resourceful thinker with an excellent ability to problem solve, and exhibit innovative thinking in approaching initiatives. Your superior project management skills are showcased by an excellent track record of on time and on budget program development and delivery. Your strong time management skills are demonstrated in your extensive experience in planning, managing and evaluating a variety of events and services simultaneously. You have exceptional communication skills (oral and written), allowing you to speak and connect effectively to a variety of audiences. You thrive in a fast-paced environment and are an effective team leader. Notes: Candidates will be asked to demonstrate qualifications through occupational testing as a first step in the evaluation process prior to being interviewed. Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality. Applications can be accepted only online through our careers web site. Applications cannot be accepted through email. Ryerson University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, visible minorities, Aboriginal people, persons with disabilities, and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply but applications from Canadians and permanent residents will be given priority.

Assistant Special Events Manager - Seasonal (NE)   Job Description Posting Date Sep 07, 2018 Job Number 18002IHK Job Category Event Management Location Gaylord National Resort & Convention Center, Oxon Hill, Maryland VIEW ON MAP Brand Gaylord Hotels Schedule Seasonal - Full-Time Relocation? No Position Type Management Start Your Journey With Us Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards. JOB SUMMARY Assists in planning and execution of meetings and special events. Assists in the implementation of departmental strategies. Promotes and assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.   CANDIDATE PROFILE   Education and Experience   • High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area   CORE WORK ACTIVITIES   Assisting in Managing Meetings and Special Events Operations and Budgets • Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc. • Researches and analyzes new products, pricing and services of competition. • Assists in apprising property of all groups that will impact property operations. • Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution. • Conducts daily walk-through of banquet floor to help promote client satisfaction and quality standards. • Learn, operate and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc.   Managing Profitability • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed. • Creates opportunities to upsell during event planning. • Assists in managing department controllable expenses to achieve or exceed budgeted goals. • Manages merchandise inventory as needed, enhancing merchandise displays to increase sales.   Ensuring Exceptional Customer Service • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Verifies employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.   Managing and Conducting Human Resources Activities • Interviews, selects and trains employees. • Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status. • Provides for the safety and security of the employees or the property. • Monitors employee attendance and records absences/tardiness. • Helps direct supervisors to achieve their own development goals. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.   Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Director of Event Sales Description Reporting to the Director of Sales & Events, the Director of Event Sales has the primary responsibility for booking and finalizing banquet event functions, inclusive but not limited, to weddings and other social functions, corporate dinner parties and conferences, and holiday parties; accountable for the overall Events department (Revenue and Operations) in meeting or surpassing quota production. The incumbent hires, trains, manages, mentors, and coaches the entire Events team in their selling process. Through inspiring leadership and intuitive business development tactics, the individual will achieve personal quota and assist team members in achieving departmental quota; utilizing various proactive selling techniques (i.e. sales calls, Linked In, networking events, etc.) to specific markets and conducting client site visits. In addition, the incumbent is responsible for annual budgeting and weekly forecasting, detailing events and room blocks, event billing, and is the contact for citywide conferences. This position also works closely with the Director of Operations in connection with Banquet operations. Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces & booking guidelines, and profiling accounts. Communication and organization skills are of utmost importance in generating signature guest and colleague experiences, as measured by meeting planner and employee analytics. Qualifications The ideal candidate must have a minimum of 3 years Catering / Conferences Services experience in a comparable senior management position at a 4-5 star hotel. A degree or diploma in Hospitality will definitely be an asset. Proven sales performance experience in meeting/exceeding sales goals. Recognized Catering designation would be advantageous. Energetic and outgoing; driven to provide outstanding guest service. Ability to communicate effectively with all levels of guests and colleagues. Excellent organizational, computer, analytical, and problem solving skills. Strong oral and written communication skills. Property : Hyatt Regency Toronto Hotel Brand/Office Type : Hyatt Regency Primary Location : Canada-Ontario-Toronto Pay Basis : Yearly Canadian Dollar (CAD) Schedule : Full-time Job Level : Director Job: Catering/Event Planning Remote Position: No Req ID: TOR001200

Director Private Events in IL-Chicago-Metropolitan Club Chicago at Clubcorp Date Posted: 9/4/2018   Job Description Job Summary Director Private Events - (185981 ) Description Metropolitan Club Chicago Overlooking Chicago, The Metropolitan Club, located on the 66th and 67th floors of the Willis Tower, is the gathering point for elevating personal and professional success. With fine dining and conferencing capabilities, the Club is the place to be. The Metropolitan Club provides warm and memorable experiences for its Members, guests, and Employee Partners. Private Events Director Located in the iconic Willis Tower, we are a members-only business club that is the center for Chicago's leaders to connect, host, work, play, and celebrate. The Metropolitan is currently undergoing a multi-million dollar reinvention set to complete September 2018. In managing the re-brand, the project will bring new zones designed to capture the needs of the evolving business professional, downtown lifestyle, and the dynamic needs of today’s sophisticated Chicagoan. The Club Features collaborative work space, an urban neighborhood inspired bar, elevated white-jacket dining, lounge area, building amenities, event and meeting space, and professional networking and social events sponsored by clubs and committees.    The Private Events Director is responsible for the selling, planning and coordinating of all aspects of private events. Job Requirements Four years experience as a Catering/Private Events Director within fine dining or upscale private dining establishment Solid understanding of banquet revenue generation Proven track record of sales performance along with marketing/prospecting programs that drive event revenue Proven ability in leadership, communication, and negotiating skills Creative menu development skills High energy and outgoing personality Organizational skills and attention to detail Must be proficient in Microsoft Office Suite, Word, and Excel Diplomatic team player able to foster relationships with Members, employee partners and guests. (Internal candidates should be Private Events STAR and Bellnotes certified and/or Membership STAR and Bellnotes certified) Work Locations: Metropolitan Club Chicago, Sears Tower, Chicago, IL, 60606 Job: Restaurants and Bar Schedule: Regular|Full-time Shift: Open Availability