17 Hospitality jobs

Event Planner Job ID: 0370105 Job Category: Marketing Group Location: Boston, MA US Job Type: Full Time Date Posted: 11-14-2018 Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.   Job Description John Hancock Retirement Plan Services (RPS) is a division of Manulife Financial.  RPS offers qualified retirement plan products and services for corporate and small to large business located in the USA.  RPS is a market leader in the small to medium size market with companies with less than 500 employees.   Description Meeting & Conference Management is a dynamic team of professionals responsible for providing extensive knowledge and expertise specializing in the design, planning, administration and implementation of meetings, conferences and special events to John Hancock Retirement Plan Services and Manulife Group Functions.   The group works in a fast-paced environment and responds to client driven deadlines.  The Event Planner is accountable for executing logistics associated with internal and external meetings for Retirement Plan Services.  Primary point person on client site visit logistics and organization which includes budget management and reconciliation, travel arrangements (air & ground transportation), hotel accommodation, food & beverage, off-site lunch and/or dinner reservations, securing meeting space and planning details.  The Event Planner will also provide meeting and event planning administrative support to the Senior Event Planners.    Responsibilities Manage all aspects of internal and external meetings and events including site research, site recommendations, contractual negotiations, budget management and reconciliation, travel arrangements (air & ground transportation), hotel accommodation, food & beverage, off-site lunch and/or dinner reservations, securing meeting space and planning details.  As well as, coordinating speakers, subject matter experts and facilitators.  Coordinate, distribute, set-up meeting materials and signage.   Work with members of Senior Sales Management teams and their respective organizations planning road show meetings along with the locations, and timing of these more complex offsite meetings and events.   Coordinate any on-site due diligence, finalist and/or retention meetings.   Assist with the coordination of site tours of the John Hancock complex.   Responsible for storing, set-up and securing all technical equipment for the “My Life Now Room” which is a special facility that provides clients with unique experience.   Follow NASD, John Hancock Legal and Broker / Dealer compliance guidelines when creating meetings, providing gifts and corresponding with the invitees.   Work with Compliance, John Hancock Distributors and Broker Dealer partners to obtain approval to extend invitations to register representatives.   Continue to improve the site visit experience by facilitating a post meeting evaluation session to assess what worked and what should be changed   Provide administrative support for the distribution of meeting/conference attendee online invitations.   Use Cvent to set up meeting/conference registration forms and websites   Processing of registration information including system input and liaison with external travel partner to coordinate airline tickets for attendees.   Coordination and producing complete management information itineraries for delegates attending meetings, conferences and special events.  The management information is utilized by the Director, Senior Event Planners, Hotel Representatives, Travel Destination Representatives, Ground Handlers and other external suppliers who partner with the department on projects.  The accuracy and detail of the management reports are crucial to the execution and success of every event.   Produce hotel reports including room type, arrival/departure dates, room credit, special requirements, etc.   Generate arrival/departure manifests Produce meeting/conference tour information.   Prepare confirmation emails for attendees including details of hotel accommodation, arrival information and any other supporting information.   Preparation of attendee information kits including business agenda, transportation details, name badge and relevant material.   Handle projects and initiatives as assigned by the Event Planners and Director of the team, ensure accurate and timely completion     Qualifications, Knowledge, Skills and Competencies 1 – 2 years event management experience desirable 2 – 4 years of successful experience in a professional business environment, preferably financial services Working knowledge of Outlook, Microsoft Word, Excel and PowerPoint Experience with Cvent would be highly beneficial College degree or equivalent experience Hospitality industry knowledge and experience helpful Moderate travel is required Attention to detail and accuracy is a MUST Ability to set priorities, handle multiple tasks and meet tight deadlines Flexible and adaptable to rapidly changing priorities Highly motivated and driven, able to work with minimal supervision Strong team player with a high commitment to quality work Strong service orientation and sense of initiative Strong organization skills, time management skills and project management skills Strong interpersonal skills to work effectively with Senior Management, internal community and external providers Ability to work independently and under pressure during “peak periods” Ability to multi-task, be flexible and move from one priority to another while maintaining a high level of accuracy   JOHN HANCOCK IS AN EQUAL OPPORTUNITY EMPLOYER - AA/F/M/D/V If you are ready to unleash your potential it’s time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers.   Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Events Manager Job Description Posting Date Nov 13, 2018 Job Number 180031MT Job Category Event Management Location Marriott Marquis Chicago, Chicago, Illinois VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? Yes Position Type Management Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.   CANDIDATE PROFILE   Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.   CORE WORK ACTIVITIES   Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.   Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.   Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).   Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.   Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.   MANAGEMENT COMPTENCIES Leadership • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability • Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. • Business Acumen - Understands and utilizes business information to manage everyday operations. • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems. o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring. • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. o Writing - Communicates effectively in writing as appropriate for the needs of the audience.     Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Senior Events Manager   Job Description Posting Date Nov 14, 2018 Job Number 180035T8 Job Category Event Management Location The Westin Ottawa, Ottawa, Ontario VIEW ON MAP Brand Westin Hotels & Resorts Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.   JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Executing Event Operations Solve problems and/or suggest alternatives to previous arrangements if necessary. Leads pre-event and post-event meetings for assigned groups. Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions. Manages customer budgets to maximize revenue and meet customer needs. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Conducts pre- and post-event meetings as required to review/communicate group needs and feedback. Manages group room blocks and meeting space for assigned groups. Adheres to all standards, policies, and procedures. Celebrates successes and publicly recognizes the contributions of team members. Executing the Sales and Marketing Strategy Up-sells products and services throughout the event process. Participates in customer site inspections and assists with the sales process when necessary. Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Managing Profitability Manages revenue and profitability associated with events. Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups. Reviews billing and payments with clients. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Makes presence known to customer at all times during entire event process. Follows up with customer post-event. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Strives to improve service performance. Sets a positive example for guest relations. Reviews comment cards and guest satisfaction results with associates. Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.   Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.   Notification to Applicants:  The Westin Ottawa   takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Event Setup Assistant Manager Hyatt Regency Seattle WA - Seattle Banquets Entry Level Manager Full-time Hourly pay basis Req ID: SEA002326 US-WA-Seattle Job Description Join us for an incredible opportunity to be a part of the opening team for the largest hotel in the Pacific Northwest! The Hyatt Regency Seattle is recruiting for its Assistant Manager of Event Setup! At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Manager of Event Setup will work closely with the leaders of the Event Services (Banquets) team, and the Event Planning Managers to set up and execute an outstanding experience for our guests and Meeting Planners. This manager will assist in overseeing the set-up of the rooms for meetings and banquets. The Assistant Event Setup Manager will ensures equipment is in working order and properly maintained, while supporting the leadership of the Event Setup team. Responsibilities may include training, coaching, and scheduling of staff. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: free uniforms and cleaning of your uniform, paid vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted parking, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, up to $1,000 of tuition reimbursement per year, and many more! When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 700 properties worldwide. Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.  Job Qualification Hospitality, Event, and/or Food & Beverage leadership experience preferred Must be available to work evenings, weekends, and holidays Experienced and successful leader, caring about the success and engagement of team Desire to create exceptional experiences for guests Detail Oriented Able to work in a fast-paced environment Strong communication skills

Meeting & Events Manager   Job Description   Posting Date Nov 13, 2018 Job Number 1800348I Job Category Event Management Location W South Beach, Miami Beach, Florida VIEW ON MAP Brand W Hotels Schedule Full-time Relocation? Yes Position Type Management Start Your Journey With Us Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.   CANDIDATE PROFILE   Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.   CORE WORK ACTIVITIES   Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.   Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.   Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).   Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.   Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.   MANAGEMENT COMPTENCIES Leadership • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability • Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. • Business Acumen - Understands and utilizes business information to manage everyday operations. • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems. o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring. • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. o Writing - Communicates effectively in writing as appropriate for the needs of the audience.     Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Part-Time PopUp Event Coordinator New York, NY Part Time Operations Entry Level     Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef’s unique menus. Fooda operates in seventeen major US cities and plans for continued expansion. Position Overview: Fooda is currently recruiting for a Part Time PopUp Event Coordinator to support our growing popup client roster. This is an excellent opportunity for candidates with a hospitality or event background who are eager to learn about customer service and Fooda's growing network of restaurants. Who You Are: You love building relationships with customers and enjoy customer service You are friendly, high energy and love interacting with other people You are empathetic at your core yet comfortable being tough and taking a stand You are savvy with technology and will be comfortable in a fast-paced startup You are optimistic in the face of problems and know that you’re capable of finding solutions You are able to lift and carry up to 40 lbs and stand for up to two hours You are very organized and detail oriented. Type-A personality is a plus! Prior catering or serving experience required  Your Responsibilities: Build relationships with customers by solving problems, and managing issues that arise Gain competency with Fooda’s technology and standard operations procedures Be confident problem solving for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication  Strong communication skills and being a self-starter are required Escalate issues to manager when necessary to keep them informed after attempting to handle issue yourself Able to work seamlessly with various technologies at a moment’s notice Must be comfortable giving feedback to vendor concerning portion size, service, etc Must be able to work Monday - Friday 10AM - 2PM up to 25 hours per week  Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

Event and Engagement Coordinator 09-Nov-2018 to 10-Dec-2018 (PST) Administration - Philanthropy Seattle, WA, USA Salary Full Time   Job Summary The Event and Engagement Coordinator plans and executes special events and engagement opportunities for Seattle Goodwill. Partner with internal and external stakeholders to increase community awareness, engagement, and support for Seattle Goodwill's mission and to enhance fundraising efforts. This role coordinates and provides direction to contractors, vendors, interns, staff, and volunteers.   Essential Functions Work with the Philanthropy Leadership Team to develop the strategic vision of fundraising and community engagement events throughout the year. Manage all event planning logistics, including site selection, contract negotiation, staffing needs, catering, decorations, collateral, printing, procurement, prize acquisition, and more. Engage partnering organizations, donors, volunteers, and fashion enthusiasts through event participation. Manage the annual Glitter Gala & Fashion Show, including but not limited to: event logistics, venue selection, marketing and communication, budgeting, the fashion show, cocktail hour activities, vendor management, and all event dcor. Book and coordinate public and private Vintage Fashion Collection events. Evaluate events and make recommendations for improvements. Represent Goodwill at community events. Demonstrate safe work practices through awareness and observation in support of a safety culture; report any potential hazards or accidents. Perform other duties as assigned.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Minimum Job Requirements Education: Preferred Bachelor's degree in related field or equivalent experience. Experience: Minimum of 3 years' experience overseeing large scale events with ability to act quickly to resolve problems and the ability to negotiate with vendors for most favorable terms. Relevant fields include event management, fundraising, hospitality, and community engagement. Candidates with fashion industry/fashion history experience and experience working with volunteers are preferred. Specific Skills/Knowledge: Proficiency with Microsoft Outlook, Word and Excel. Experience with CRM and/or event management software programs a plus. Positive demeanor and demonstrated follow through. Public speaking and presentation skills.   Essential Physical Abilities: Lifting and carrying 25 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers). Regular bending, kneeling, reaching, stooping, squatting, pushing and climbing ladders. Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).   Essential Mental/Sensory Abilities: Problem Solving Time Management Multi-tasking Interpreting data Organization Communicating with the public Written and verbal communication skills Internal/external customer service   Working Conditions: Retail/Production and office working environment, moderate noise level and dust. Must have reliable transportation as this position requires regular travel to off-site meetings and events.   Proficiency with Experience: Skilled (demonstrates ample knowledge and skills of duties, with a minimum of 3 years of related experience).

As a national, non-profit organization, the Royal College speaks for more than 50,000 medical and surgical specialists and resident affiliates. The mission of the Royal College is to serve patients, diverse populations and our Fellows by setting the standards in specialty medical education and lifelong learning, and by advancing professional practice and health care. Located in Ottawa, the Royal College offers a stimulating and professional work environment. Hospitality and Events Captain Event Management and Hospitality Services (EMHS) Temporary assignment for 12-18 months Do you have meetings and hospitality experience? Have you been recognized for providing outstanding customer service that exceeds guests’ expectations? Do you have experience maintaining and implementing hospitality standards? Do you thrive in busy, fast-paced and constantly changing environments? If yes, please connect with us! Position Summary Reporting to the Team Lead, Meetings and Hospitality, the incumbent will oversee the work of all servers; ensuring the correct set-up and assembly for events in addition to food and beverage requirements. The position is responsible for implementing set service standards on the floor, which includes providing guidance and direction to service staff and contract employees during events. Setting yourself up for service excellenc e: Oversees set up and assembly of food & beverage requirements for events. Serves guests, assigns duties to servers, and oversees the activities of all servers during assigned shifts, including necessary on the job training as required. Strong support with client group during an event to ensure everything runs seamlessly, including troubleshooting audio visual and basic IT equipment plus effectively handling any concerns. Monitors and responds to Hospitality Help Line calls Receives deliveries and verifies accuracy, freshness, etc. as per checklist as well as inventories Adheres to all environment policies and procedures as required while ensuring a clean & safe environment. Provides administrative assistance for other departmental requirements, in particular for conferences and special events/protocol, e.g., preparing conference materials, preparing, issuing and tracking invitations, assisting with conference shipments and team training materials. You come to us with : College Certificate in Hospitality and Meetings or equivalent in experience. At least two years of directly related experience Experience and passion for delivering excellent customer service and for maintaining and implementing hospitality standards High motivation, dedication to detail and accuracy, an ability to observe deadlines, to work independently or as a member of a team, to be flexible in adjusting to workloads Ability to motivate colleagues and work under pressure with tight time constraints Excellent interpersonal and diplomatic skills. Understanding of audio visual equipment and IT equipment used in meetings and events Experience with meeting logistics and different styles of set-up for meeting/banquet rooms Smart Serve and Food Handler certified Must be able to lift objects up to 25 pounds, push heavy carts on wheels and stand for long periods of time Ability to work flexible hours, including evenings and weekends, and overtime when required. Access to a vehicle is preferred To apply, please forward your résumé, covering letter and salary expectations by November 25, 2018 to careers@royalcollege.ca To ensure the hiring committee reviews your application, quote posting JD450, last name, first name in the email subject line. Interviews for the selected candidates: Week of December 3, 2018. We sincerely thank all applicants for their interest; however will only contact those under consideration. An eligibility list may be established for similar positions of various tenures for a one year period. Royal College is committed to building an inclusive and accessible learning and working environment. We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this commitment, the Royal College will make appropriate accommodations available. As required, please inform People Services of the nature of any accommodation(s) that you may require to ensure your equal participation. Click to learn about Royal College and visit us at royalcollege.ca Salary Band 3: $40,749.00 to $54,690.00

General Manager, Events Toronto, Canada Full-time Company Description Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect. What’s in it for you?  - Competitive wages/salary packages  - Gratuity sharing  - A comprehensive group benefits program  - Training and development opportunities  - Staff dining discount  - RRSP matching program for managers Job Description Under the direction of the Operations Manager, the Events General Manager is accountable for the day to day operations of the venue including staffing, cost controls, staff training, budgeting and active floor management during events. PRIMARY DUTIES & RESPONSIBILITIES Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future  Regularly monitors and achieves the O&B points of technical service and points of details Builds and maintains relationships with guests, team members and senior management alike\ Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching Uses conflict/resolution and problem solving skills Assists with the tracking of sales, invoicing, and managing inventory Conduct briefings with event service staff prior to each function Schedules event staff to properly service events/functions Ensure accuracy and timeliness of payroll records Work with Marketing to design and implement a strategy to attract new business Build relationships with vendors and suppliers Additional duties as assigned or required   Qualifications Post-secondary diploma/degree in Business or Hospitality Minimum 2 years’ experience managing a variety of events (inclusive of small, large and high profile functions) WSET Intermediate Wine Certificate or comparable an asset Must possess superior verbal and written communication skills Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook Strong business acumen Team player   Additional Information ** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **

Event Sales Specialist Edmonton, AB, Canada Full-time Company Description Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ability through responsibility and respect.  What’s in it for you?  - Competitive wages/salary packages  - A comprehensive group benefits program  - Training and development opportunities  - Staff dining discount  - RRSP matching program  Job Description The Events Specialist is responsible for booking events through seeking, creating and maintaining relationships with clients. The Events Specialist is able to clearly communicate client details and requirements in a professional manner. Administrative tasks and projects are always completed in a timely manner, with a high attention to detail. PRIMARY DUTIES & RESPONSIBILITIES •Network and create relationships with new and current clients •Communicate with clients, gather event details, prepare packages, and send event confirmation details to clients •Communicate event details and client needs with Event Venue Management  •File and maintain post event information and receipts for events venues and Private Dining Rooms •Follow up with clients using information from post events creating opportunity for new bookings and Moment’s of Truth •Input sales into datasheets  •Puts together event folders for each Function including floor plan, order taking sheets, printed menus, copy of deposit •Communicates menu and wine list and any other changes to Back of House and Front of House management team accordingly •General administration assistance: invoicing, general accounting, printing, sending reports, maintaining emails & voicemails, filing and upkeep of client database Daylight   Qualifications • Post-secondary diploma/degree in Business or Hospitality • Minimum 2 years’ experience co-ordinating a variety of events (inclusive of small, large and high profile functions) • Previous experience with planning and executing private dining functions is preferable • Prior understanding of equipment and event rentals is an asset • Prior administrative experience and exposure to marketing and sales an asset • Proven ability to work in a team environment with self-motivation and independent work ethic • Excellent oral and written communication skills and ability to engage clients • IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook and PowerPoint) • Fanatical attention to detail, strong organizational skills and sales ability • Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly • Professional and mature demeanour 

  Director of Conferences and Events   Location Name CT, Greenwich ID 2018-2062 Date Posted (11/6/2018) Company W. R. Berkley Corporation Primary Location US-CT-Greenwich Category Administrative Company Details Founded in 1967, W. R. Berkley Corporation is an insurance holding company that is among the largest commercial lines writers in the United States and operates worldwide in two segments of the property casualty insurance business: Insurance and Reinsurance. Each of the  Berkley companies , or operating units, within Berkley participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our Berkley companies to identify and respond quickly and effectively to changing market conditions and local customer needs. This decentralized structure provides financial accountability and incentives to local management and enables us to attract and retain the highest caliber professionals. We have the expertise and resources to utilize our strengths in the present environment, and the flexibility to anticipate, innovate and respond to whatever opportunities and challenges the future may hold. Responsibilities W. R. Berkley Corporation is looking for an enthusiastic experienced meeting and event planner to organize and support internal meetings and corporate events from conception to completion.  The successful candidate will be responsible to provide outstanding customer service, organize and support memorable corporate events that meet quality expectations in strict time frames.    Duties and Responsibilities : Plan, organize and assist in supporting internal meetings ranging in size from 5 – 75. Arrange food, transportation and all related details to support successful small to large internal group meetings Manage all aspects of the event planning process, including collaboration with subcontractors, venue identification, contract negotiation, equipment and audio visual rentals, menu development, printing and design of all collateral materials and budget tracking. Arrange and organize facilities and details such as attendee database, hotel room manifest, décor, catering, entertainment, transportation, location, invitee list, special guests, equipment, and promotional material for customer events ranging in size from 100 – 300 attendees. Collaborate with internal departments such as marketing and other members of staff to gain support in executing successful events Financial reporting to include tracking of ROI, engagement and client feedback to measure results, assess opportunities to improve and optimize future events Qualifications Bachelor’s degree in business management, hospitality management, marketing or related areas Minimum of 7 of years related experience, including large-scale events Successful experience working directly with high-level executives and staff to ensure event success Partner closely with business leaders to ensure cross-functional alignment to meet goals Superior communication and analytical skills Strong leadership, problem solving, conflict resolution and negotiating skills Proficient with word, excel and event registration software Willingness to travel up to 15% Occasional evening and weekend work is required   Skills and Competencies : Candidate must be polished, tactful and possess event-protocol knowledge Self-motivated and results oriented Strong managerial skills with the ability to work independently and as a team member Capable of working with internal and external teams and partners Creative problem solver Superior customer service skills Excellent vendor management skills Ability to remain positive and calm in times of stress Demonstrated ability to meet deadlines, determine priorities and adapt to changing priorities as needed   Berkley Core Competencies Accountability Communication Customer Focus and Teamwork Innovation and Initiative Flexibility

Event Manager Job Description Posting Date Nov 05, 2018 Job Number 180032X8 Job Category Event Management Location JW Marriott Edmonton ICE District, Edmonton, Alberta VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.   CANDIDATE PROFILE   Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.   CORE WORK ACTIVITIES   Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.   Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.   Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).   Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.   Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.   MANAGEMENT COMPTENCIES Leadership • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals. • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability • Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. • Business Acumen - Understands and utilizes business information to manage everyday operations. • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct. o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems. o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring. • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. o Writing - Communicates effectively in writing as appropriate for the needs of the audience.     Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.   Notification to Applicants : JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Event Sales Coordinator Hyatt Regency Toronto ON - Toronto Catering/Event Planning Administrative Full-time Hourly pay basis Req ID: TOR001219 CA-ON-Toronto Job Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.   The Event Sales Coordinator is responsible for servicing events.  This position works closely with Event Sales Managers in contract negotiations and servicing accounts. Primary service efforts are in Banquet Food, Beverage and Setup that include menu planning, agenda setting, and hotel meeting services, hospitality amenities and special VIP requests.  Duties also include but are not limited to contract review and facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.  Also, assist in hosting site inspections as needed, participate and/or lead event meetings and other staff meetings.   Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.   This is not your typical career opportunity.  This is the Hyatt Touch. Job Qualification A true desire to satisfy the needs of others in a fast paced environment Refined verbal and written communication skills Must be proficient in general computer knowledge and systems/applications  Prefer a 4 year Hospitality degree or equivalent experience Prefer 1-2 years hotel experience in a comparable Catering/Events position Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service

Manager of Events and Conference Planning Hyatt Regency Sonoma Wine Country 170 Railroad Streetnull Santa Rosa CA 95401 Posted: Oct 30, 2018 Job Description BIG things happen on your watch. Details are countless. Stakes are high. You’ve got this. Because skilled experience, a thorough understanding of your hotel,  and an innovative approach to problem solving put you in the “zone.”  Pairing client vision with property offerings is a breeze. When events are underway, you’re on top of every detail and communication.  And when the unforeseen occurs, you respond with swift effectiveness, to elevate the guest experience and achieve financial goals. The Convention Services Manager position with Interstate may be a great way to make an impact and realize your potential.   As Manager of Events and Conference Planning, you will: Work with Clients to provide a smooth and efficient Planning Process as per the POS’s set out, ranging from Rooms Only bookings and Conferences. On site management of groups.  Develop client relationships to generate repeat business. Responsible for the distribution of the BEO’s weekly. Assist accounting in the accurate presentation of a group’s final bill.  Review bills on a daily basis. Adhere to all contractual agreements assess and produce bills for slippage and cancellations were required. Attend Daily Meeting and highlight any changes or additional requests to the relevant Department. Attend weekly BEO Meeting to review upcoming week and actively relate information. Generate group resume to Hotel Department Heads for groups whose size or complexity require it. Make sure all information in Envision is up to date. Responsible for the distribution of any changes to information daily, via the change sheet and follow up with multiple voicemail. Coordinate pre-convention meetings between sales managers, operations and client wherever necessary. Participate in Planner Morning and Weekend Coverage.  Serve as Duty Manager to open Conference Center, contact all in house clients, confirm planned specification, and assist with changes and last minute. Input guestroom information to reservation, monitor cut off dates, produce guarantee letters for unfilled room blocks where required. Must be knowledgeable and understand all operations of the Conference Center, including Food and beverage and audio visual pricing, conference center space, telecommunication and theatre specifics, club dining and guest rooms accommodations. Ensure up selling techniques are used during all planning were appropriate to increase Hotel revenues and also Hotel auxiliary services such as florists, equipment rental and dedicated staffing.  Attend bi-weekly departmental meetings. Ability to acknowledge, solve problems and coordinate decisions in a professional manner Responsible for creating a positive atmosphere for both guest and employee relations and providing a good example for co-workers and other managers alike. Responsible for reporting and follow up on Guest and Employee accidents with security. Responsible for demonstrating aggressive hospitality, such as anticipating guest needs. Ensure all departmental assets are secured and maintain adequate procedures to afford a reasonable duty of care to guest and employees. Initiate maintenance works orders and expedite them in a prompt manner. Ensure hotel mission statement and service philosophy are consistently re-enforced. To perform all other reasonable duties as requested.   Fundamentals A high school education or equivalent is required, with a four-year college degree helpful. A minimum of two years’ experience in a related position is also required. Advanced knowledge of Catering Sales and Food and Beverage industries is expected. Effective verbal and written English communication skills are necessary to be successful in this position. Regular use of a computer, business equipment and software is expected. Fast-paced, full mobility, continuous standing and the ability to occasionally lift, carry, and move up to 30 pounds is required. Limited local travel may be required. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Events Coordinator Hilton Hotels & Resorts   Employment Type : Full-time   Location : Hilton Toronto Airport Hotel & Suites 5875 Airport Road Mississauga, Ontario   Job ID : HOT05QIW   Date Posted : 10-30-2018   Apply Now   Job Summary An Events Coordinator is responsible for assisting, coordinating, and performing administrative tasks for the events team in all aspects of in-house conferences and meetings, assisting with communications between departments and clients, and ensuring customer satisfaction. What will I be doing? As an Events Coordinator, you would be responsible for performing the following tasks to the highest standards: Support and assist Events Managers to ensure all details are complete as arranged with the client ie: meeting room set-ups, guarantees… Ensure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required. Ensure the daily event sheet is given to all departments Type change orders and postings for the Hotel reader boards as well as door tags Organizes and maintains event order files Generate internal BEOs and meeting requests Support the daily distribution of BEOs Act as the administrator for the Hotel parking system Process group commissions Track concessions Coordinate file turnovers, assisting sellers Act as the lead catcher for the Events Managers, qualifying and assisting with lead generation Run catering reports such as weekly batch, change log, catering revenue reports for forecasting, pre-batch, etc… On occasion, conducts site inspections with clients, showing rooms, meeting space, food and beverage facilities Special projects as required include the following: presentation binders for budget and quarterly reviews, revising menu pricing in Delphi and online menus, daily media matrix reader board input, running reports on weekly and monthly basis Prepare and process purchase orders, commission cheques and departmental payroll Process HHonors Event Planner Program Bonus Points Provide administrative support to the Food & Beverage team as required Create, type and print menus and labels Provide coverage for and support the Sales & Marketing Coordinator as required Other duties as assigned by management What are we looking for? An Events Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Excellent organizational and planning skills Excellent verbal and written communication skills essential Proven ability to work independently with attention to detail Commitment to delivering a high level of customer service High degree of computer literacy: Delphi is an asset, Microsoft office etc. Post-secondary education in business/hospitality, or equivalent preferred Creativity and initiative are a must! What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Roadshow and Events Coordinator Apply now Job no: CGM-943438 Work type: Full time Location: New York Group: Commodities and Global Markets Division: Cash Equities Recruiter: Sophie Miller Chatfield We are looking for a Roadshow and Events coordinator to join our New York office.  Working within our Cash Equities Division, this dynamic role will require a coordinator to schedule, provide logistical planning for all deal and non-deal road shows, conference calls, corporate days, conferences and other Macquarie Connections events across the Australian, Asian, European, US, Canadian and South African sales desks.  You will interact with a range of Macquarie staff across the globe, including sales professionals, corporate representatives and research analysts, to collaboratively execute numerous events. In this role, you will be responsible for creating invite materials and budgets, organizing and booking logistics, preparing schedules and investor profiles for distribution to all participating corporate representatives, as well as compiling 'welcome packs' for all non-Deal road shows.  Event management skills will and previous experience will be vital in helping you plan conferences, corporate days and occasional corporate hospitality and entertainment (dinner reservations, drinks receptions, dinners, client parties and other events). To be successful in this role you will demonstrate a high level of commitment to client service, remain calm under pressure, have careful attention to detail, strong communication skills with the ability to communicate effectively both verbally and written. It would also be beneficial if you approach challenges with a can-do attitude going the extra mile and take ownership of projects in a proactive, flexible approach. To be considered, you will have: Degree or equivalent Events Management qualification Prior experience of having worked on roadshows or in an events role preferably in a corporate environment Proficient in Microsoft Office Experience in CRM programs such as Dealogic, Ipero (preferred)   If you are looking to take the next step in your career, please apply today and find out more about Macquarie careers at www.macquarie.com/careers Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities.   All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Macquarie takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.   Advertised: 30 Oct 2018 Eastern Daylight Time

Event Venue Coordinator @ The H-D Museum Auto req ID: 600   Title: Event Venue Coordinator @ The H-D Museum   Job Function: Marketing   Location: MUSEUM   Company: Harley-Davidson Motor Company   Full or Part-Time: Full Time   Shift: SHIFT1     We are paving more roads to Harley-Davidson by developing exhilarating new products, creating broader access to our iconic brand, and building a stronger dealer network. We can’t do it without the best and brightest. Step one of this strategic acceleration is adding talent who can blow the doors wide open with innovation and creativity while staying true to the Harley-Davidson brand and legacy. We are focused on the next 115 years. Are you in?   Job Summary   Harley-Davidson’s Museum is a premiere event venue in the heart of downtown Milwaukee, and we are looking for a full-time Event Coordinator ( click here to learn more about the space ).   This is an opportunity to be a member of a cohesive team that takes pride in creating extraordinary and memorable experiences for our clients. The paid private events you will have the opportunity to coordinate and execute include wedding ceremonies and receptions, small and large corporate meetings, trade shows, and other social events/receptions. Occasionally, you may have the opportunity to assist with the management of our public or consumer-facing events.   This is a 40-hour a week position; however, your schedule will vary due to event schedules. For this reason, you must be available to work nights and weekends.   Job Responsibilities   PLANNING Your primary job will be working with assigned clients to understand their event needs to ensure successful event execution. This will typically include: Business communication via email, by phone, and in person with clients as well as internal and external stakeholder Communicating and managing site and space capabilities and opportunities Recommending, selling, and securing event enhancements Setting clear expectations to ensure a successful event   EXECUTION Once you understand the clients’ needs, you will be responsible for coordinating its operational execution. Although this will vary by the size and type of event, this will typically include: Developing event schedules to include planning and execution of pre and post event load-in and load-out Scheduling and greeting clients and vendors upon arrival with pre-event coordination Setting up and operating site-provided audio-visual and other event equipment and supplies Provide scheduling support by booking rooms, updating event worksheets, files, schedules, and entering them into our event software system (ReServe) Work closely with internal event sales, banquet operations, facilities, security, housekeeping, and external vendors to ensure each event gets the support it needs   Education Specifications   A bachelor’s degree in a related field is preferred, but not required.   Experience Requirements   All qualified applicants will have at least two years’ related experience working in hospitality or event planning and execution (wedding coordination is a definite plus).   We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We believe that employees do their best work when they are free to be themselves. This means our dress code is relaxed, and all types of work styles are welcomed.   Applicants must be currently authorized to work in the United States.   Direct Reports: No   Travel Required: 0 - 10%   Visa Sponsorship: This position is not eligible for visa sponsorship   Relocation: This position is not eligible for relocation assistance