Tower Hill Botanic Garden
Boylston, MA, USA
Manager of Exhibitions and Events
Tower Hill Botanic Garden, PO Box 598, Boylston MA 01505 508-869-6111
Direct Manager : Director of Education
Department/Group : Education
Job Category : Exempt Permanent Full-time
Location : Boylston, MA Travel Required: Yes, local
Contact : firstname.lastname@example.org
Date posted : 9-12-19 Posting Expires: Review of applications will begin immediately. The position will remain open until filled.
Application Instructions : Please submit your cover letter, resume, and references. Include your last and first name in the file name of each document. In your cover letter, please include where you found this posting.
Tower Hill Botanic Garden believes diversity in nature promotes a healthy, vigorous garden. We believe that diversity among our staff promotes a healthy work environment and a vigorous organization. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe in diversity of race, gender identity, sexual orientation, religion, ethnicity, national origin, ability, and all the other traits that make us unique. Tower Hill is an equal opportunity employer.
About Tower Hill Tower Hill Botanic Garden’s mission is to inspire the use and appreciation of horticulture to improve lives, enrich communities and strengthen commitment to the natural world. Our core values are learning, stewardship, sustainability, inclusivity, joy and excellence. Our vision is to grow our gardens and programs to connect with new audiences and deepen our relationship with those who know us. Our gardens will become a must-see destination drawing visitors from near and far. We will strive to become a collection of people and plants that can make a difference beyond our boundaries. We will work with others to develop and disseminate plant-based solutions to societal issues. Finally, we will lead some of those efforts to build a better world with plants and people.
Position Overview Under the direction of the Director of Education, the Manager of Exhibitions and Events is charged with attracting and serving a diverse population of new and existing audiences at Tower Hill through a robust array of stand-alone events and mission-focused exhibitions which include displays (art and/or plant), interpretation, complementary events, and youth and adult programming. From proposal to delivery, the Manager oversees all aspects of these educational offerings including planning, development, implementation, and evaluation. The manager must have high expectations for quality and excellent customer service and interpersonal skills, including the ability to deal tactfully with visitors, students, volunteers, instructors, vendors, artists, and staff and the demonstrated capability to conduct one’s self with a calm and professional demeanor at all times. The ideal candidate is enthusiastic, highly organized, strategic, creative, a strong team-leader, and has experience with exhibitions and events. Responsibilities • Plan, develop, implement, and evaluate a robust array of stand-alone events and mission-focused exhibitions which include displays (art and/or plant), complementary events, interpretation, and youth and adult programming. Please find a list of examples following. • Manage long-term planning for exhibitions and events and communicate the timeline to internal and external stakeholders. • Oversee a thoughtful interdepartmental process for planning and curating mission-related exhibitions. • Explore ways to engage the community through exhibitions and events. • Oversee and coordinate arrangements with artists including contracts, shipping, installation, label content, artist talks, workshops, payment, and other special arrangements as may be required. • Develop and manage travelling exhibitions and all related logistics including scheduling, contracts, maintenance and conservation, marketing, and sharing educational materials. • Collaborate with other staff with regard to educational content, staging, marketing, signage, promotional materials, and financial controls. • Coordinate with the Manager of Adult Education and the Manager of Youth Education to schedule and offer a variety of creative, themed programming during exhibitions and events. • Measure and report on the success of offerings and make recommendations for improvements including analyzing the return on investment and mission value of all offerings. • Set up, communicate, and maintain timelines and priorities on every project. • Deliver events on time, within budget, and that meet (and hopefully exceed) expectations. • Manage the Exhibitions and Events budget including processing payments, sales, and tracking and forecasting expenses. • Develop positive relationships with multiple plant society representatives and ensure plant society shows are mutually beneficial for the societies and Tower Hill. • Other duties as assigned.
Supervision and Training • Supervise and the Education and Events Coordinator. • Supervise and train volunteers who support exhibitions and events. • Manage event staff and volunteers and communicate with them effectively so that they may provide excellent vendor and visitor experience. • Work with the Director of Education and Institutional Advancement staff to identify and capitalize on fundraising opportunities to support upcoming programs and exhibits. • Collaborate with Horticulture, Public Relations, and Marketing staff to research, write, design, and produce interpretive signage and brochures as needed. • Develop contracts and oversee the processing of payments for vendors, plant shows, artists, etc. • Deliver day-of event coordination, and ensure set-up, breakdown, and clean-up are accomplished by staff and volunteers.
Leadership and Interpersonal Relations • Attract and serve new and existing audiences through mission focused learning opportunities. • Facilitate the Arts and Exhibitions Committee and the Night Lights Working Group. • Work with education staff, other departments, vendors, exhibitors, performers and others in an efficient, cooperative, and collegial manner. • Help to position Tower Hill as a leader among public gardens and informal education institutions. • Develop exhibitions and events that engage a population that is representative of Worcester County’s diversity. • Think strategically about how to maximize available resources to reach new audiences. • Provide leadership, motivation, direction and support to event teams, volunteers, and staff. • Anticipate visitation and coordinate with the Volunteer Coordinator and Operations staff in a timely fashion to ensure that all events are appropriately staffed. • Ensure excellent customer service and visitor experience.
Qualifications • Commitment to principles of inclusion, diversity, equity, and accessibility. • Experience working on exhibitions and/or events by, for, and with diverse audiences. • Ability to work independently with minimum supervision in a face paced environment. • Ability to give and receive feedback and cooperate with staff to solve problems. • Experience working in a public garden, museum, or other cultural or educational non-profit organization. • Experience developing art, science, or history exhibits, and writing and designing interpretive content. • Experience developing drop-in educational experiences. • Experience managing employees and volunteers. • Demonstrated ability to organize and manage multiple projects simultaneously. • Excellent record keeping, organization, and planning skills. • Success working professionally as a member of a larger team and willing to assist at every level of a project. • Budget management and negotiation skills and a proven track record of generating revenue from events. • Excellent communication skills (both verbal and written). • Excellent interpersonal skills with a high level of professionalism. • Superior time management skills, multi-tasking abilities, team playing skills. • Experience with hiring and managing vendors for event production. • Flexibility, a willingness to adapt to change, and an interest in helping to envision change. • Proficiency in computer applications including Excel, Raiser’s Edge, Word, Google Docs, Outlook, Smartsheet, and other internet applications.
Education and Experience • A bachelor’s degree in event management, public gardens, horticulture, education, museum studies, or related field, and five years of related experience. • 3+ years of prior experience coordinating educational events, exhibitions, and/or programs.
Physical Demands / Working Conditions • Must be able to lift 25 pounds and work outdoors as required. • Must be able to bend, squat, kneel, stand, and walk for extended periods of time and to navigate uneven grounds and stairs evenly. • Must be able to work with appropriate computer and communications equipment.
Note : Duties described above, other duties and physical demands have been identified as essential functions as required by the Americans with Disabilities Act.
Schedule The Manager’s position is salaried and exempt from overtime. The standard work schedule for this position is 40 hours per week, Monday-Friday. However, the schedule may be flexible to suit the needs of the organization and will frequently require weekend or evening hours. While the work is generally performed inside, the Manager will often have to assist with event management in outdoor roles. Sample of Exhibitions and Events Held in 2019 Below are some examples of recent and upcoming exhibitions and events that fall under the purview of the Manager: • Healers and Killers (Feb 1-Mar 3) – This exhibition, created in-house, focused on the how people have used plants to heal (and also harm) the mind, body, and spirit throughout history. The exhibition included fantastic medicinal plant displays and interpretation throughout the Milton Gallery. There were four complementary event weekends and a wide-range of related programming. • Horticultural Heroes (Mar 5-May 12) – This art exhibit was created in-house and intended to travel. This one-ofa-kind exhibit features portraits by local artists of diverse leaders of horticulture, including people from marginalized groups, who have championed the cause of plants throughout history. • Hello Spring (Apr 1-May 31) – This annual exhibition is a celebration of the collections at Tower Hill and of the spring season. This exhibition includes events, interpretation, drop-in activities, and associated programming. • Wind, Waves, & Light (Apr 13-Oct 14) – This exhibition featured large stainless steel kinetic sculptures created by George Sherwood. The exhibition included interpretation and associated events and programming. • New England Rose Society Show & Sale – one of fifteen competitive society run plant shows hosted at Tower Hill. Each show is 1-3 days long and offers associated programming, competitions, and often plant sales. • Free After Three (Thursdays, Jun-Aug, 3-9pm) – These free summer evenings feature a beer garden and associated programming and activities. • Beer Garden Fridays (One Friday per month, Jun-Aug, 3-9pm) – These summer evening programs focused on the beer garden for an adult audience with a different theme each month and plant-themed trivia. • Botanical Tattoo Weekend (Jul 20-21) – a weekend event celebration plant-inspired tattoos and botanical art. • Enchanted Garden (Sep 16-Nov 10) – this fall exhibition, created in-house is a celebration of nature and the magic of autumn. It includes giant wings made of plants, fairy houses, interpretation, and associated events and programs. • Growbots (Oct 1-Nov 10) – This groundbreaking exhibition features robots that read and respond to electrical signals from plants, created by created by Harpreet Sareen, professor at Parsons School of Design. • Night Lights (Nov 29-Dec 30) – This annual celebration is an inclusive, secular event where visitors of all backgrounds can celebrate winter, light, and nature together. The event features elaborate light displays, interpretation, and associated programming. • Orchid Show (Feb 1-March 31, 2020) – Tower Hill’s first-ever Orchid Show will feature lush displays of orchids and tropical plants, integrated seamlessly with custom-made graffiti art by local Worcester artist, Croc. The exhibition included interpretation and complementary event weekends and adult and youth programming.