HEI Hotels & Resorts Austin, TX, USA
Jul 10, 2019Full time
Executive Meeting Manager US-TX-Austin Requisition ID 2019-6734 # of Openings 1 Category Sales/Marketing Position Type Regular Full-Time FLSA Status Exempt Location : Location Name Sheraton Austin At The Capitol About Us Perfect Downtown Location! Centrally located in downtown Austin, the Sheraton Austin features 367 beautifully appointed guest rooms. Our associates are given a culture that focuses on providing our guests with a unique hotel experience. We take care of you so that you can take care of our guests. At the Sheraton Austin, we provide our associates with free parking, free monthly bus passes and a healthy meal each shift. We focus on growth and development so that your career can soar. Want to learn more about what it’s like to work for us? Apply now! Overview The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation. Responsibilities An understanding of both monthly forecasting and the annual budget process. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. Optimize room rental charges. Consistently participate in the re-booking of repeat business by having a track record of long term client relationships. Actively participate in industry related organizations (NACE, MPI). Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. Comfortable with hotel site inspections and client presentations. Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. Excellent knowledge of computers, specifically Delphi, Word and Excel. Monitor group room blocks and pick up, generate detailed resumes for the operating departments. Ability to work with outside vendors to ensure client satisfaction for all events/groups. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Prior experience in the field of hospitality with specific experience in catering sales is essential. 1+ year within the Hospitality Industry required. Must have experience at a similar size and quality hotel. High School Diploma required; Bachelor’s Degree preferred. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of sales skills, revenue management, training, and motivation of peers. Knowledge of hotel features, benefits, and competing hotels within the market. Ability to execute appropriate action plans. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.