Canadian Blood Services Dartmouth, NS, Canada
Oct 15, 2019Full time/Contract
Event Coordinator Tracking Code 9076-239 Job Description Join Canada’s lifeline! We’re seeking an Event Coordinator to join our team. Be part of a dynamic, innovative, collaborative, diverse and caring organization committed to saving and improving the lives of Canadians. We are the connection between the sincere generosity of donors, and the heartfelt appreciation of recipients. Thousands of Canadians depend on our programs every day for reliable access to safe blood, plasma, stem cells, organs and tissues. In this role you will be responsible for planning and coordinating collection events to achieve collection targets by developing positive relationships with donors, the local community, site contacts and Canadian Blood Services staff within your assigned territories. Are you ready to embark on a meaningful and inspiring journey, where what you do matters? Be part of Canada’s lifeline. Because we can all be the reason, the connection, that keeps Canadians living. Planning: Assists in the development of the annual clinic schedule for assigned territory targets, leveraging market potential to meet collections targets and to build donor base, reviews with Regional Demand Planning resource. Develops and maintains ongoing relationships with clinic site contacts and the community. Creates and maintains updated copies of all event agreements as required. Maintains a detailed promotional/events calendar for each site. Coordinates and executes in-clinic promotional events. Coordinates event site inspections according to Operating Procedures as required. Monitors clinic appointment progress and works with territory leads for strategies required to meet collection targets. In consultation with Resource Management - Territory Managers, Demand Planner, Donor Relations Clerical - ensures that Appointment Management System (AMS) templates are created in a timely manner that includes maintaining/filing current slot calculators for all events in assigned territories. Works closely with DSR Supervisor/National Contact Centre (NCC) to maintain timely and accurate clinic/event information updates during sudden clinic changes/closures, and when donor displacement services are required. Documentation or reports as required. Donor Retention: Implements national strategies to facilitate retention of donors at the event level. In conjunction with regional volunteer staff, ensures volunteers are engaged in clinic events. Coordinates in-clinic activities in support of national campaigns and events. Visits clinics on a regular basis to build donor relationships face-to-face. Responds to donor comments and inquiries in clinic and as forwarded by donor feedback. Monitors event activities related to donation experience and identifying gaps in customer service and develops and implements strategies to address donor needs. Required Skills Post-secondary level education in a relevant discipline from a recognized academic institution; degree or diploma in Business Administration, Public Relations or Event Management is preferred. Effective communication skills in English accompanied by strong interpersonal skills, the ability to exercise sound judgement, tact and discretion when dealing with others is essential. Must be available to work evenings and weekends as required. Valid driver’s license and access to a vehicle is required. Job Location Dartmouth, Nova Scotia, Canada Employment Status Temporary Full-Time Application Deadline 2019-10-25 Classification NSUPE This position is open to Internal and External Applicants Additional Information Temporary full-time position with an expected end date of February 2nd, 2021.