Oakland Ice Center Oakland, CA, USA
Aug 22, 2019Part time
Oakland Event Coordinator Posting Dates 22-Aug-2019 to 18-Sep-2019 (PST) Customer Service Oakland, CA, USA Hourly Part Time Job Title: Oakland Event Coordinator Department: Oakland Ice Center Operated by Sharks Ice Reports To: Oakland Participant Development Coordinator FLSA Status: Non-Exempt, Hourly Summary The Oakland Event Coordinator, acting under the general direction of and in support of the Oakland Participant Development Manager, performs and plans essential event planning activities according to established standards. The Oakland Event Coordinator ensures that all guests have a memorable experience in a manner that promotes our events to all attendees. Essential Functions In coordination with the Oakland Participant Development Manager, organizes and develops all aspects of assigned events (birthday parties, corporate events, private events), including but not limited to contacting interested individuals, booking reservations, and ensuring optimal amounts of food and supplies are on hand. Creates individual event agendas including any special requests. Conducts pre-event briefing with event staff to review timeline and schedule details. Performs all duties of a Sharks Ice Party Captain as necessary. Leads by example in providing excellent customer service; directs staff for efficient and professional event execution. Trains new Party Captains and conducts ongoing trainings to ensure the highest levels of service and creativity. Under the direction of the Participant Development Manager, develops and executes hospitality and catering plans for events. Attends weekly management meetings. Develops a deep and up to date understanding of the ice schedule and scheduling availability. Job Qualifications A self-motivated, team-oriented people person with excellent customer service skills who enjoys working with children, families, and the public in a fast-paced environment. Minimum of 1-3 years experience in recreation, child care, education, and/or event coordination. Solid leadership skills. Must be available to work evenings, weekends, and holidays on a regular basis. Skating experience required. Must be able to stand for long periods of time. Must be able to lift up to 30 pounds. Must be able to work in a cold environment.