Pan Pacific Hotels and Resorts

Pan Pacific Hotels and Resorts can be found along the west coast of North America, in Australia and across Asia.

Each property provides an invigorating blend of the best that the Pacific has to offer. The service and traditions of the east combine with the creativity and personality of the west to provide refreshing experiences that leave you feeling restored and rejuvenated.

Pan Pacific Hotels and Resorts Vancouver, BC, Canada
Feb 27, 2018
Full time
Catering & Event Coordinator Pan Pacific Vancouver   Position Title Catering & Event Coordinator Posted 20 February 2018 Closes 31 March 2018 Country/Region Canada Location Pan Pacific Vancouver Department Administrative and General Work Availability Weekdays, (Monday to Friday 8:30am to 5:00pm) and as Business Requires Job Type Salary   Position Summary Under the guidance and supervision of the Directors of Catering & Event, this position will be responsible for providing administrative support to the Catering department and the Director of Catering & Events Services. Responsibilities include computer literacy in the form of word processing, spreadsheets and other tangible or graphic materials to support the Catering operation. In addition this person will maintain a high standard of service focus whilst playing the liaison role between our clients, other departments and the Catering associates by correspondence, telephone or directly in person. Key Responsibilities The key responsibilities of the Catering & Event Coordinator include but are not limited to:  Provides daily administrative support with a strong emphasis on typing internal BEO’s, as well as proposals, compiling reports, etc.  Supports the Administration Department when needed and deemed appropriate  Ensures daily BEO’s are distributed promptly and accurately to appropriate Departments; Booking in house meetings and training seminars  Handles all aspects of special requests for function events processed through the Catering Department ie; menus, place cards, seating plans, thank you letters and catering kits etc.  Qualifies catering inquiries and forwards on to the appropriate Catering Manager, Conference Services Manager or Director  Updating and maintaining the Catering package and Opera with any menu changes  Handle all telephone, fax correspondence and email contacts in a professional and timely manner on behalf and in concert with the catering associates  Establish and maintain appropriate filing system on existing accounts  Responsible for booking events for internal clients (ie. Associates)  Download, format and catalogue pictures and photographs to be used in hotel promotional material.  Collation and management of reports on spreadsheets to facilitate analysis.  Participate in weekly catering meetings and provide accurate minutes of the proceedings  Design and coordinate printing of Catering menus and promotional material  Participation in the Associate Response Team & Website Committees.  Maintain professional business confidentiality.  Perform related duties and special projects as assigned. Competency Profile The successful candidate will be an enthusiastic, results-driven professional that has the ability to deliver a high quality level of accuracy in their work. This position will require the candidate to work independently and within a team environment and will be a strong communicator.   Selection Criteria Qualifications and Technical Experience  Two (2) years in an administration capacity within the Hotel industry preferred  Minimum of one year experience in banquets and/or food and beverage outlet  Must possess excellent organizational skills, time management with an ability to multitask & meet deadlines in a high-pressure work environment  Computer Skills - Demonstrated ability with regard to computer skills, including an intermediate level of Microsoft Office Suite, especially excel and word, proficiency with e-mail, internet and data base applications. Experience using hotel programs - Opera is an asset  “Serving It Right” Certificate, Certified in Food Handling and Food Safe 1  Minimum 50 wpm typing speed and high level of accuracy  Design – eye for design, strong working knowledge with graphics, menu layout, page layout precision  Proven written and verbal communication skills with demonstrated experience in producing professional documents and communications.   How To Apply How to Apply Please submit a cover letter explaining your motivation for the position and how you meet the selection criteria along with a current resume. All application documents are to be submitted via the following link: APPLY HERE Please note: Applicants who do not already have legal permission to work in Canada will not be considered. The Pan Pacific Vancouver thanks all interested applicants and advise that only those candidates selected for an interview will be contacted.