Mission Hill Family Estate Winery

Since 1981 Mission Hill Family Estate has pioneered British Columbia’s Okanagan Valley as a premium wine making region.

Mission Hill Family Estate Winery Kelowna, BC, Canada
Feb 11, 2019
Private Events Captain Hospitality   PRIVA01367   Posted : February 6, 2019 Full-Time West Kelowna, BC, CAN Job Details Description   Position: Private Events Captain Primary Location: West Kelowna, Okanagan Valley, British Columbia Job Type: Seasonal (April – October) Be part of building something for generations to come… Our Philosophy: Mission Hill offers experiences like no other, and our mission is to show the world how the Okanagan Valley is a leader in wine. From our stunning location perched atop the sweeping hills of West Kelowna, guests overlook rows of Pinot Noir and Chardonnay enjoying world-class service in our award wining restaurant, attending one of our Private Events such as our Concert Series or simply joining in our Wine Boutique. We’re a proudly Canadian company committed to developing talent from within. From our Wine Career Development Program to our mission of filling 80% of roles internally, we seek to ensure our people are invested in, supported, challenged, and offered exposure to the diverse careers in the world of wine. Who You Are: You’re a storyteller. You seek to surprise and exceed expectations at every step of the customer journey. You excel in a fast-paced and ever-changing environment with quality product and a brand to be proud of. Our business moves fast, and so do you. And beyond all that you are authentic, respectful, and pride yourself as a true team player. The Life of our Private Events Supervisor: Report directly to the Private Events and Wine Experiences Manager, and work closely with the culinary and Private Events Team Deliver an amazing culture and work environment Lead preparation, set-up and take down of special Private Events and Concerts; Execution, floor based position Work collaboratively with the Private Events Team to create a seamless and memorable fine dining experiences Adhere to and communicate event plans and instructions to ensure timely completion of events Develop, coach, train, and motivate team of employees with the support of the Private Event and Wine Experience Manager Demonstrate a high level of professionalism when representing the winery on- or off-site Grow and demonstrate an in depth knowledge of Mission Hill products, both culinary and wine, through attending daily briefings, educational programs provided and personal self-development What We’re Looking For: Minimum 2 years’ experience working as a Banquet Captain or Supervisor 2-3 years of food and beverage service experience in a fine dining environment Open and flexible schedule for the duration of the season Must be able to meet the physical requirements of the position including repetitive lifting of 30-50 lbs, being able to stand for extended periods of time, as well as navigate stairs Ability to work in all weather conditions throughout the season Current Food Safe Level 1 and Serving It Right Certifications or willing to obtain Must be of legal age to serve alcohol in B.C. You thrive in ambiguity and are comfortable with change You put trust in others and never let anyone down You listen, take feedback, respond quickly, and take initiative with a sense of urgency You are authentic, diplomatic, thoughtful, and always have the best intentions Strong written and verbal communication skills You demonstrate a passion for organization, attention to detail Strong time management skills Bonus Points: Second language considered an asset Wine Knowledge and Certifications an asset What We Offer: Comprehensive paid training and access to extensive wine education Monthly Employee Wine Allowance Competitive wages Discounts at the Terrace Restaurant, Events, and at our Boutique on gifts and wine Free tastings for you and your guests Discounts on tours and Sommelier Experiences The opportunity to work in a “Post Card” setting on our iconic property