BT New York, NY, USA
Mar 07, 2018Full time
Global Events, Sponsorships and Hospitality Manager (84121) Job function : Marketing Main location : Americas-United States-New York-New York Schedule : Full-time Working pattern : Standard Salary : competitive Closing date : Ongoing Title : Global Events, Sponsorships and Hospitality Manager The Specifics Team: BT in the Americas Location: NY, Dallas Travel requirement: As needed Existing authorization to work in the United States is required. Relocation support for this position is not currently available. Purpose of Role Digital GS is focused on growing our top 800 global customers across the globe. Account-based marketing is a priority strategic program aimed at growing ICV in the agreed accounts. Global Events, Sponsorship and Hospitality Manager is a crucial role who will create and drive unique customer experience for our top global customers What you’ll be doing The Global Events, Sponsorship and Hospitality Manager will partner with the regional Marketing leads and ABMers and Account Managers in identifying and rolling out a strong customer engagement roadmap matching the overall business targets. They will need to master and execute all external events as well as customer engagement plans. Identify, create and influence new engagement opportunities to leverage growth in our global accounts. Be the BT Brand Ambassador at all types of engagement. Profiling what customers want and leading insight into best engagements. (eg. CSR, sport events, innovation sessions). Co-ordinating and communicating touchpoint strategies supported with a yearly events, sponsorship and hospitality calendar detailing each touchpoint used for awareness and engagement. Working seamlessly with Global ABM Marketers, Customer Experience (Showcase) Managers and account owner(s) to build tailor-made customer engagement journeys for each account. Leading events from start to finish, which includes: sourcing and management of event agencies, venues, caterers, and production vendors; accurately forecast needs and manage event budgets; maintaining event registration lists and attendee communication; route invoices and record payments accurately into budget trackers; coordinating on-site vendors; ensure customers’ needs are met throughout the entire event lifecycle. Preparing reports and dashboards that show the results of each touchpoint and ROI. Maintaining accuracy and accountability of event budget, create event execution and work back plans, evaluate results against goals, deliver wrap-up reports, and generate learnings for improvement. Executing events which will help increase product penetration in target accounts leveraging solutions under global campaign direction; the four Digital Themes – Digital Employee, Digital Customer, Digital Business, and Securing the Digital Enterprise. Interlocking, managing and leveraging BT Group’s Events, Sponsorship and Hospitality contacts and assets across a global customer base. Ensuring all events and activities are in line with G&H rules. Skills / Experience : Understand the BT brand and how the core values transfer into engagements. Demonstrate the confidence to communicate and enable an ecosystem of influencers, stakeholders and sales teams around a strategic program Commercial understanding of the overall business strategy and goals and how Events, Sponsorship and Hospitality Management aligns. Ability to collaborate across all lines of business. Ability to lead and manage flawlessly end-to-end strategic plans combined with excellence in event delivery. Understanding of the GS Marketing process and capabilities and resources that can be utilized in support of an account. Working knowledge of salesforce.com, Eloqua marketing platform, Budget platforms Ability to effectively manage budgets and track/tag opportunities in Salesforce. Basic understanding of our: Customers - their needs, drivers, challenges, Competitors - how BT can and does compete against them, key differentiators, and Industry- trends and Best Practices in Events, Sponsorship and Hospitality inside and outside of the telco industry. Basic understanding of our portfolio, propositions and 4 digital themes. Experience in creating and implementing timelines. Project Management skills. Communication skills with internal and external partners Ability to prioritize and meet deadlines in a fast paced environment. Ability to manage and supervise onsite. Proactive, can do attitude. Able to work in a matrix global environment. Why choose us? BT in the Americas is a leading expert in managed networked IT services, operating globally and delivering locally. We work for 8,500 organizations, such as Nestle Purina, BMW, Credit Suisse, Deutsche Bank, Heinz, Procter and Gamble, PepsiCo, Bristol-Myers Squibb, JP Morgan Chase, Bank of America, Fiat- Chrysler, Microsoft, NATO, NYSE, Thomson Reuters, Unilever, Volkswagen, Volvo and many more. By combining products and services with industry-specific solutions and consulting expertise, we deliver efficient and secure systems to our customers. BT has had a presence in the United States for more than 30 years. Headquartered in Dallas, Texas, we have more than 3000 professionals, with offices in over 16 key cities across the US. BT owns and operates its own network infrastructure in North America. This includes nation-wide reach to all major US cities with MPLS nodes across the US, making up one of the larger MPLS networks of any carrier in the region. This expanded footprint enables us to reach over 80% of key customer sites, as well as extending coverage beyond the US with MPLS points across the region. BT sets high standards for its employees, but also strives to provide a work environment and culture that fosters health and wellbeing. Above and beyond your base salary, sales compensation plan, and full comprehensive benefits, BT offers high deductible health plans that empower employees to make good health care decisions, with the ability to use funds from a health savings account - to which BT contributes - that the employee manages and controls. In addition to a generous vacation allowance, all employees receive an additional 3 paid days per year to volunteer in their communities. BT is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.