Rogers Communications Inc.

Rogers Communications Inc. is a Canadian communications and media company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets

Rogers Communications Inc. Toronto, ON, Canada
Aug 17, 2018
Contract
Luxury Suites Specialist - Toronto Blue Jays   Date: Aug 16, 2018 Location: Toronto, ON, CA, M5V 1J1 At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment. Because we believe connections unite us, possibilities fuels us, and moments define us.   Program Overview:   The Toronto Blue Jays Leadership Development Program (LDP) is an opportunity for top talent to build their professional skill set, develop their leadership qualities and contribute to shaping the Toronto Blue Jays’ culture. As the only Major League Baseball team in Canada, the Toronto Blue Jays offer a unique setting to cultivate valuable skills and connect with a community of knowledgeable sports professionals. The Leadership Development Program encourages participants to build relationships across the organization and helps develop their business acumen by facilitating opportunities to work alongside experienced industry leaders.   If you are interested in pursuing a career in professional sports and want to join the only Canadian team in Major League Baseball, please apply today. Details of this specific Leadership Development Program position are as follows:   Department Overview: Luxury Suites Sales and Services is a fast-paced department concentrated on driving revenue and delivering exceptional, high-end experiences for Toronto Blue Jays guests. The team focuses on consistently delivering upscale, success-driven events, with the mission of making our clients the hero and assisting them in achieving a return on investment. We strive to develop a long-term, mutually beneficial relationship with our clients and become a staple in their ongoing hospitality strategy.   Duration: 12-month fixed term (paid) contract from November 2018 to October 2019   Job Responsibilities: Grow revenue by prospecting new business leads and driving customer renewals Manage in-bound call volume, voicemail and online inquiries for new potential business Act as the service point of contact for follow-ups after each home game, including generating reports and gathering customer feedback Perform quality checks of suites before each game to ensure facilities are ready for customers Manage the production of suite signage and ensure all is in place prior to each game Conduct in-game customer service actions (i.e. reprinting tickets, delivering merchandise to suites, assisting with client requests, etc.) Update Suites Inventory catalogue to help inform the 2019 planning process Build sales decks to present to both new and existing clients Provide meeting space support for off-season events and client initiatives Develop an industry category map to assist with the build of a sales plan Conduct industry benchmarking by collecting suite data from around all major pro-sports leagues   Qualifications Post-secondary education in Sports Management, Business, Marketing, Hospitality or other related field Up to 2 years of proven experience with client servicing is required Baseball knowledge and passion for the game a plus Excellent organizational skills and attention to detail Ability to build strong working relationships with departments/teams and interact effectively with internal and external clients Strong working knowledge of Microsoft Office programs Legally able to work in Canada Ability and willingness to work evenings, weekends, and holidays as required Schedule:  Full time Shift: Day Length of Contract: 12 Months Work Location:  1 Blue Jays Way (210), Toronto, ON  Travel Requirements: None Posting Category/Function: Sales & Account Management Requisition ID: 129543   Together, we'll make more possible, and these six shared values guide and define our work:   Our people are at the heart of our success Our customers come first. They inspire everything we do We do what’s right, each and every day We believe in the power of new ideas We work as one team, with one vision We give back to our communities and protect our environment   What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.
Rogers Communications Inc. Toronto, ON, Canada
Aug 17, 2018
Contract
Community Relations Specialist - Toronto Blue Jays     Date: Aug 16, 2018 Location: Toronto, ON, CA, M5V 1J1 At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment. Because we believe connections unite us, possibilities fuels us, and moments define us.   Program Overview:   The Toronto Blue Jays Leadership Development Program (LDP) is an opportunity for top talent to build their professional skill set, develop their leadership qualities and contribute to shaping the Toronto Blue Jays’ culture. As the only Major League Baseball team in Canada, the Toronto Blue Jays offer a unique setting to cultivate valuable skills and connect with a community of knowledgeable sports professionals. The LDP encourages participants to build relationships across the organization and helps develop their business acumen by facilitating opportunities to work alongside experienced industry leaders.   If you are interested in pursuing a career in professional sports and want to join the only Canadian team in Major League Baseball, please apply today. Details of this specific Leadership Development Program position are as follows:   Department Overview: The Marketing Department focuses on delivering a best in class fan experience to Blue Jays fans across the country. The Marketing Department consists of six key branches of business: Game Entertainment, Promotions & Events, Brand Management, MyBlueJays Fan Memberships, Community Relations and Amateur Baseball.   Duration: 12-month fixed term (paid) contract from November 2018 to October 2019   Job Responsibilities: Assist the Marketing Community with managing, tracking, and fulfilling donation requests from charitable organizations across the country Inventory the distribution of autographed items across the organization (both charitable and business-related requests) Support in the execution of MLB’s portfolio of community affairs programing including Autism Awareness, Jackie Robinson Day, Pitch Hit & Run campaign, SU2C, etc. On-going distribution of tickets for charitable groups, and other ticketing initiatives (CCI/PGB) and completing redemption reports for MLB Track and evaluate post-event feedback for all Marketing Community events and provide compiled results to Marketing Department to assist with planning of future events Manage Alumni Ticketing Database including inventory, availability, and submission of requests to ticketing Assist Direct Marketing with media management for all marketing photography Ordering of all merchandise to be autographed at Spring Training Provide executional support to all Rogers Centre events including concerts and conventions Deliver customer service to fans at all times while representing the Club at the ballpark and offsite events   Qualifications Post-secondary education in Marketing, Business or Sports Management/Administration is preferred Up to two years of relevant experience Interest in Sports Marketing, Direct Marketing or Community Relations Possess a valid G class drivers license Previous work experience with children and youth Ability to build strong working relationships with departments/teams and interact effectively with internal and external clients Baseball knowledge and passion for the game a plus Legally able to work in Canada Ability and willingness to work evenings, weekends, and holidays, including all Toronto Blue Jays home games, and Rogers Centre Events     Schedule:  Full time Shift: Day Length of Contract: 12 Months Work Location:  1 Blue Jays Way (210), Toronto, ON  Travel Requirements: None Posting Category/Function: Marketing & Promotions / Event Requisition ID: 129540   Together, we'll make more possible, and these six shared values guide and define our work:   Our people are at the heart of our success Our customers come first. They inspire everything we do We do what’s right, each and every day We believe in the power of new ideas We work as one team, with one vision We give back to our communities and protect our environment   What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.