Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 4,900 properties comprising over 800,000 rooms in 104 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 14 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world.

Hilton Chicago, IL, USA
Oct 18, 2018
Full time
Event Services Coordinator - The Palmer House Hilton Hotels & Resorts   Employment Type : Full-time   Location : The Palmer House Hilton 17 East Monroe Street Chicago, IL   Job ID : HOT05OF1     Date Posted : 10-17-2018     Job Summary A Event Services Coordinator is responsible to provide the Director of Meetings & Conventions / Conventions Managers with administrative support including typing, filing, answering telephones, taking messages, other general office duties, and maintaining a working knowledge of current convention groups and hotel services in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Event Services Coordinator, you would be responsible Provide the Director of Meetings & Conventions / Conventions Managers with administrative support including typing, filing, answering telephones, taking messages, other general office duties, and maintaining a working knowledge of current convention groups and hotel services in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare and type correspondences to the clients, convention resumes, BEO's, and internal correspondences as directed. Prepare correspondence on behalf of management. Input and revise information in a computerized function book (Delphi), proofread, process, and order guest room rate cards. Maintain and distribute as necessary Meeting and convention orientation information for clients introductory kits. Set up Meeting and Convention files by identifying / copying information from the sales file and organizing in standard Meetings and Conventions binders Appropriate business use of telephone and voice mail system. Open incoming mail, date stamps and distribute accordingly. Send outgoing mail, both interoffice and outside the hotel. Route mail, faxes and other printed materials. Use the property's email system and maintain their email box as is policy. Maintain and distribute necessary Meeting and Convention orientation information for client introductory kits What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans