University of British Columbia

The University of British Columbia is a global centre for research and teaching, consistently ranked among the 40 best universities in the world. Since 1915, UBC’s West Coast spirit has embraced innovation and challenged the status quo. Its entrepreneurial perspective encourages students, staff and faculty to challenge convention, lead discovery and explore new ways of learning. At UBC, bold thinking is given a place to develop into ideas that can change the world.

University of British Columbia Vancouver, BC, Canada
Oct 09, 2018
Full time
Job ID : 31480             Location : Vancouver - Point Grey Campus Employment Group : CUPE 2950 (Cler/Secr/Library) Job Category : CUPE 2950 Administrative Suppt Classification Title : Administrative Support 4 (Gr7) Business Title : Administrative Assistant, Stewardship and Events VP/Faculty : VP Developmt & Alumni Engagemt Department : Communications Salary : $44,544.00 (Annual)             Full/Part Time : Full-Time Ongoing : Yes Desired Start Date : 2018/10/22 Funding Type : Budget Funded Closing Date : 2018/10/22     Available Openings : 1            Job Summary            Provides complex secretarial and administrative support to the Stewardship and Events unit. The incumbent demonstrates initiative, tact, discretion and acts independently using good judgment in dealing directly with faculty, staff, donors and alumni. Prioritizes daily workload to meet deadlines for ongoing tasks/projects or events.             Organizational Status      Works closely with the entire unit, reporting to the Director, Donor & Alumni Events or the Associate Director where appropriate, with direction taken from other members of the unit as required.             Work Performed Customer Service: - Sets up the online RSVP platform as well as receives RSVP information over the telephone directly from both donors and alumni; - Responds directly to donor or alumni requests by phone or email; - Responds to event queries from colleagues across DAE/UBC; - Facilitates/tracks/responds to requests for loan of event resources and materials by DAE/UBC colleagues;   Event Administration: - Provides general administrative support for all events including but not limited to: Assists in planning and preparations pre, during and post donor/alumni events by managing large and complex event guest lists, tracking RSVPs, maintaining event information (speakers, programs, etc.), facilitating local and global couriers, coordinating handouts, generating name tags, assisting at events (which may fall outside of regular work hours) and compiling survey analysis post events; - Pulls data and performs complex analysis of the University central database categorizing donors for invitation lists and gift clubs and maintaining ongoing relations with donors and alumni. - Distributes the event invitation and guest lists to faculties across campus for feedback and brokers modifications to lists based on diverse and conflicting feedback in consultation with the Event Manager; - Uses the RSVP list to generate name tags, placecards, reserved seating for the events; - Coordinates and records complex seating arrangements; - Confirms and records attendance at events; - Updates the central database with accurate donor and alumni contact information; - Updates speaker records with accurate information; - Processes supply, event and speaker expense claims and identifies variances in actual to budget expenses; - Coordinates travel arrangements for speakers and unit staff; - Coordinates and maintains unit event and programs calendar;   Office Administration: - Provides complex secretarial/administrative support to the Stewardship and Events unit; - Responds to both written and oral inquiries of a sensitive and confidential nature; -Responsible for resource management which includes overseeing distribution, maintaining, ordering and restocking the donor/alumni related event materials, publications and communication pieces (e.g., brand materials, event supplies, Report on Giving); - Compiles and prepares agendas, takes minutes, schedules meetings for staff; maintains meeting schedule; and coordinates activities of the unit; - Composes departmental correspondence to meet the needs of the unit; - Researches and prepares information for event/programming reports and analysis; - Ensures and maintains the quality and timeliness of donor/alumni information on the University's central database, UBCLinks, and for generating reports to create various lists as well as entering POINTS for event attendees and speakers as required; - Prepares and formats presentation materials for meetings using PowerPoint software; - Develops and maintains a system to acquire and file materials, such as publications, annual reports, etc., from internal and external sources; - Performs other duties related to the qualifications and requirements of the job.             Supervision Received            Work is done under limited supervision. Performs most duties independently, consulting supervisor with reference to new or complex problems.             Supervision Given          None.             Consequence of Error/Judgement            Exercises initiative, tact, and discretion. Works with conflicting demands and priorities. Must respect confidentiality of information handled (i.e. personal and financial information of donors). There could be embarrassment to the University if the incumbent does not deal tactfully with donors and members of the community. This in turn could negatively affect the level of financial support by the person or organization to the University. Damage to the department's campus reputation may occur if the incumbent does not deal tactfully with other campus departments.             Qualifications          High School graduation and two year post-secondary diploma. High school graduation, plus a two year post-secondary diploma, plus four years of related experience or an equivalent combination of education and experience. 4 years related experience or the equivalent combination of education and experience. A minimum of four years related office experience, or three years relevant UBC experience. Computer experience required (Word, Excel, PowerPoint, UBCLinks and Outlook preferred). Knowledge of the fundraising/alumni relations/event planning field an asset. Effective oral and written communication, interpersonal, public relations and organizational skills. The incumbent demonstrates initiative and acts independently using good judgment in dealing with faculty, staff and donors. Strong computer skills including Word, Excel, Outlook and PowerPoint required. Ability to compose and edit correspondence, reports and presentations using clear, concise business English. Ability to prioritize and work effectively under pressure to meet deadlines. Ability to take and transcribe accurate meeting minutes. Ability to exercise tact and discretion when handling sensitive and/or confidential matters. Ability to maintain accuracy and attention to detail. Ability to work effectively independently and in a team environment.            Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.   All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.