At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Fairmont Hotels & Resorts Jasper, AB, Canada
Aug 19, 2019
Full time
Banquet Event Manager Primary Location :  Canada-Jasper-The Fairmont Jasper Park Lodge Employee Status :  Regular      Banquet Event Manager Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Jasper Park Lodge a truly memorable affair. Showcase your communication and organization strengths as Banquet Event Manager, where you will lead and liaise among multiple departments to ensure each group function is truly exceptional.   Hotel Overview:  Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".     Summary of Responsibilities: Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:               Consistently offer professional, friendly and engaging service Follow outlet policies, procedures and service standards Ensure smooth and efficient functioning of the Banquet Department Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery Balance operational, administrative and Colleague needs Assist with coaching and training the Banquet team in all aspects of the department Process all banquet bills to ensure financial reporting is accurate Respond to guest concerns and react quickly and professionally Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required Work closely with the Culinary and Stewarding team to ensure all banquet requirements are in place Attend pre-conference, daily convention, and leadership meetings when required Liaise with the Conference Services/Catering Department to ensure events are executed successfully Liaise with onsite meeting planner to ensure clients’ needs are being meet Participate in regularly scheduled departmental meetings Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles Follow all safety and sanitation policies Other duties as assigned   Qualifications: Previous leadership experience in food and beverage required Previous experience in a hotel banquet setting preferred Pro Serve certification is required Valid Alberta Drivers License required Computer literate in Microsoft Window applications required and knowledge of the Sales and Catering system preferred University/College degree in a related discipline preferred Train the Trainer and Interaction Management an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to multitask and work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times   Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.     APPLY TODAY : Whether you’re launching your career or seeking meaningful employment, we invite you to visit  http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!   ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!                                                                           Job Level :  Management / Supervisory Schedule :  Full-time Shift :  Rotating / Shift Work Travel :  No Closing Date :  Ongoing Job Number:   JPL03430