At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Fairmont Hotels & Resorts Toronto, ON, Canada
Oct 18, 2018
Full time
Conference Services & Catering Coordinator Primary Location : Canada-Toronto-The Fairmont Royal York Employee Status : Regular    Conference Services and Catering Coordinator To actively and independently support the daily requirements of the Conference Services & Catering Manager (CSCM). Primary responsibilities include the preparation of Banquet Event Orders (BEOs), creation and file developments of OPERA Bookings, active soliciting of guarantees for assigned clients and general updating of Banquet event order changes to all departments. Secondary responsibilities include administrative duties and client-related correspondence like pick-up report, banquet menus, supplier information, etc.   Hotel Overview:   Located in the heart of downtown Toronto, Fairmont Royal York is within walking distance to the business and theatre districts and the city's best shopping and dining. Having hosted more than 40 million guests since it opened its doors in 1929, Fairmont Royal York continues to represent the epitome of hospitality. With 1365 guest rooms, 70,000 square feet in 34 conference and banquet rooms, and over 1200 colleagues, Fairmont Royal York depicts the elegance of its past while providing the finest conveniences for today's travellers.   Summary of Responsibilities: Reporting to the Assistant Director, Conference Services, responsibilities and essential job functions include but are not limited to the following:  Prepare and distribute all material and correspondence relating to the successful operation of the department such as contracts, letters, group pick-up, banquet event orders, amenity requests, convention resumes for assigned Manager(s)/Director(s) Perform daily, weekly and monthly, or as needed all administrative duties File purging and the maintenance of the CSC file room Banquet menus revisions and updating CSC Managers' database Provide Reception Desk Relief Coverage Maintain Group Bookings Initiate the CSC booking process for internal and external events by creating accounts, bookings, establishing departmental file, generate BEOs' as well as timely notification of changes to appropriate departments. Active solicitation of client guarantees and the timely distribution of the information as per established departmental methods or as requested. Handle Site Inspections and Walk-ins queries in the absence or as required Handle inquiries and co-ordinate group meeting details in the absence of assigned CSC Manager(s)/Director(s) Additional duties, responsibilities and accountabilities as deemed necessary by assigned CSC Manager(s)/Director(s) Handle the Daily Functions Summary process and run Daily Posting for Reader Boards as per established departmental method Ensure Health & Safety standards are complied with at all times as well as adherence to Company Green Initiatives. Maintain integrity of OPERA at all times Other duties as assigned     Qualifications: High energy with exceptional organization and communication skills. Excellent interpersonal skills, booth written and verbal. Must be a creative and effective leader, possessing a high degree of professionalism. Must be able to work independently and maintain a positive attitude within a very busy environment. Hours may vary depending on business levels/group requirements Microsoft Office Software and Excel literacy required Previous hotel experience required Visa Requirements:   Must already be legally permitted to work in Canada.   APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!   Fairmont Hotels and Resorts believes in outstanding hospitality. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 416-860-4512 or ryh.careers@fairmont.com if you require accommodation.   Job Level : Colleague Schedule : Full-time Shift : Day Job Travel : No Closing Date : 23.Oct.2018, 11:59:00 PM Job Number : RYH02384
Fairmont Hotels & Resorts Lake Louise, AB, Canada
Oct 16, 2018
Full time
Employee Recreation & Events Manager Primary Location : Canada-Lake Louise-The Fairmont Chateau Lake Louise Employee Status : Regular        Employee Recreation and Events Manager Nestled behind the Historic Chateau Lake Louise is a community of up to 750 colleagues. As an influential Manager of the Colleague Services Team, this position focuses on managing the ongoing success of the Lifestyles Program for CLL colleagues; an important key in the colleague’s experience.   Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!   Summary of Responsibilities: Reporting to the Assistant Director of Talent & Culture, responsibilities include but are not limited to:   Oversees the management of the lifestyles program Effectively plan and create monthly “Lifestyles Calendar” for Fairmont Chateau Lake Louise employee events, activities, excursions, etc. (i.e. day hikes, craft beer tastings, shuttles to Canmore/Calgary, staff BBQ’s) Responsible for executing all aspects of monthly Lifestyles events - motivate and action volunteers to aid in running on-property events (planning, set-up, run event, tear-down) Responsible for liaising with local businesses to provide Fairmont Chateau Lake Louise employees with every opportunity to explore the Rocky Mountains ( Lake Louise Ski Resort, Local excursions etc.) Effectively optimize all internal communication & social channels - execute and deploy communications, campaigns through planning and content creation Manage Rockies Gym, on-site staff fitness facility. Ensure high-quality wellness experience for Fairmont Chateau Lake Louise staff through sourcing of modern equipment, quarterly maintenance, daily facility checks, membership audits, etc. Head Lifestyles Rental program - ensure daily rental audits & equipment checks are completed, seasonally source cutting-edge rental equipment to ensure Fairmont Chateau Lake Louise employees have access to quality rental equipment (camping, water sports, biking, avalanche safety gear, snowshoes, etc.) Manage all financial functions of the Lifestyles Program, handle monthly review of Lifestyles budget, handle vendor payments, additions, etc. Head yearly budgeting for Lifestyles Program to ensure funds are appropriately Chair Lifestyles Committee, collaborate with Fairmont Chateau Lake Louise Lifestyles Committee members to share ideas regarding Lifestyles programming to conceptualize innovative events, activities and opportunities for Fairmont Chateau Lake Louise employees Responsible for driving of the colleague shuttle to and from Canmore and Calgary on a weekly basis Ensure a clean and safe working environment, and actively participate in health and safety initiatives Adhere to all hotel environmental policies and initiatives Carry out any other tasks as assigned   Qualifications: Post-secondary education in any of the following areas or equivalent: Events Management, Recreation and Outdoor Adventure, Communication or Public Relations or Hospitality Class 4 driver’s license required. Minimum Class 5 with the ability to obtain class 4. Company will provide sponsorship Passionate about  outdoors lifestyle  and wellness Passionate about Turning Moments to Memories for our employees through conceptualizing unique events Highly organized with the ability to coordinate off-property excursions for 10-20 people Experience with and excellent knowledge of Adobe Suite (Photoshop, InDesign, PremierePro) & Microsoft Office (Word, Excel, Powerpoint) Experience editing photo and video media Imaginative, creative, out of the box thinker Outgoing, high-energy personality Highly responsible & reliable and self-motivator Ability to work in a team or independently Must be able to work a flexible schedule Ability to work well under pressure in a fast-paced environment Visa Requirements: Applicant must hold the proper work authorization to be legally eligible to work in Canada.    APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com   ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!    Job Level : Management / Supervisory Schedule : Full-time Shift : Day Job Travel : No Closing Date : 26.Oct.2018, 11:59:00 PM Job Number : CLL03926
Fairmont Hotels & Resorts Edmonton, AB, Canada
Oct 16, 2018
Full time
Catering & Events Manager - Weddings and Galas Primary Location :   Canada-Edmonton-The Fairmont Hotel Macdonald Employee Status :   Regular Catering & Events Manager - Weddings and Galas At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering & Events Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.   Hotel Overview:   Edmonton's "Chateau on the River" This historic Chateau on the River features 198 spacious rooms and suites, combining traditional décor with a high level of personal service. Fairmont Gold was introduced in June 2016, an elevated experience of a hotel within a hotel; this product will further cement Fairmont Hotel Macdonald’s reputation as the best, most luxurious hotel in Edmonton.  Restaurants include the Confederation Lounge and award-winning Harvest Room, both with spectacular river valley views and seasonal outdoor terraces.   Summary of Responsibilities: Reporting to the Director of Catering and Conference Services, responsibilities and essential job functions include but are not limited to the following:  Consistently offer professional, friendly and engaging service Solid compilation of all pertinent information leading to clear and concise agendas, wedding/gala resumes, and event orders Responsible for the successful outcome and supervision of all assigned wedding/gala programs from date of booking to departure, including event requirements, guestroom requirements, food & beverage requirements, audio-visual, accounting, etc.  Review, coordinate, and manage all wedding/gala bookings as assigned by the Director of Catering by communicating between the client and the hotel throughout the preplanning and execution phases Communicate all details of assigned groups to all departments in a professional, thorough and timely manner by effectively using Group Resumes, Banquet Event Orders and internal correspondence Manage and execute the terms of the contract for the program as outlined by the Sales Manager and/or Fairmont Hotels & Resorts standards to ensure all contractual terms agreed upon are carried out and to maximize function space for highest profitability for the hotel  Conduct thorough and knowledgeable site visits for clients on request. Develop and execute comprehensive market-related quarterly and annual Action Plans to drive revenues, with guidance of Director of Catering and Conference Services Facilitate comprehensive pre-event meetings with clients and key hotel staff Work closely with the client and hotel departments throughout the duration of the event by being available to assist the client and hotel departments at the appropriate times Establish good business and social relationships with the key industry suppliers and vendors, and participate in activities related to public relations to further increase sales leads for the hotel Maintain a high level of service standards as outlined by Fairmont Hotels & Resorts standards, and measured by JD Powers and Associates Attend weekly/monthly departmental communication meetings  Follow departmental policies and procedures  Follow all safety  policies  Other duties as assigned Work week schedule will be Tuesday to Saturday.   Qualifications: Previous leadership experience within a similar role required Computer literate in Microsoft Window applications required  University/College degree in a related discipline preferred Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times Visa Requirements:    Must be legally eligible to work in Canada.   APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!   ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!              Job Level :   Management / Supervisory Schedule :   Full-time Shift :   Day Job Travel :   No Closing Date :   30.Oct.2018, 1:59:00 AM Job Number: MAC00942