At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Fairmont Hotels & Resorts New York, NY, USA
Apr 23, 2019
Part time
Event Assistant - Part Time Primary Location :   United States-New York-The Plaza, A Fairmont Managed Hotel Employee Status :   Regular     Party Assistant - Part Time A Event Assistant is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Hotel Overview : Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar and stylish Rose Club, as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Summary of Responsibilities: Reporting to the Director of Retail, responsibilities and essential job functions include but are not limited to the following: • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. • Maintain an awareness of all marketing initiatives and events. • Assist in floor moves, merchandising, display maintenance, and housekeeping • Assist in processing and replenishing merchandise and monitoring floor stock. • Aid customers in locating merchandise. • Communicate customer requests to management. • Assist in completing price changes within the department. • Participate in year-end inventory and cycle counts. • Assist in ringing up sales at registers and/or bagging merchandise. • Any other tasks as assigned from time to time by any manager.   Qualifications: • Previous experience is an asset • Ability to operate all equipment necessary to perform the job • Ability to communicate with associates and customers • Ability to read, count, and write to accurately complete all documentation • Ability to work varied hours/days, including nights, weekends, and holidays as needed Physical Aspects of Position (include but are not limited to): • Constant standing and walking throughout shift • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above Visa Requirements: Must be legally authorized to work in the United States. APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!   Job Level :   Colleague Schedule :   Part-time Shift :   Rotating / Shift Work Closing Date :   07.May.2019, 11:59:00 PM Job Number: PLZ01401
Fairmont Hotels & Resorts Lake Louise, AB, Canada
Apr 17, 2019
Full time
Conference Services Manager Primary Location : Canada-Lake Louise-The Fairmont Chateau Lake Louise Employee Status : Regular    Conference Concierge Manager The Fairmont Chateau Lake Louise is seeking a Conference Services Manager to join our team. This individual will have a strong, career oriented background in Conference Service and Catering. We are looking for an individual who is sales minded, creative, and innovative with an outgoing, friendly, and persuasive personality to join our team. Reporting to the Director of Conference Services and Catering, the successful candidate will work with small to mid-sized groups (corporate, incentive, catering & ski) and provide direction and leadership to the Wedding Market.   Hotel Overview:   Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today   Summary of Responsibilities: Reporting to the Director, Conference Services, responsibilities and essential job functions include but are not limited to the following:  Assemble and distribute consistent, concise resumes and banquet event orders that clearly represent a convention's every requirement for all departments Work closely with the client and key hotel departments throughout the duration of their conference, being available to assist them at the appropriate times Responsible for the successful outcome of assigned programs from pre-arrival through to post-departure (minimum 4.0 JD Power Meeting Planner Score for Pre-Event phase) Work closely with the Director & the Assistant of Conference Services and Catering to establish new theme menus, special events and service standards Ensure hotel costs are effectively controlled Work closely with the Sales department to ensure all contractual terms agreed upon are carried out (including the management of Guest Room Attrition and follow-up on Deposit Schedule) Maintain the integrity of Opera Sales & Catering at all times Oversee activities and guest experience related to the appropriate packages Complete special event P&Ls prior to all hotel special events and packages with the Director, Conference Services and Catering. Maintain files, records and reporting as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes Service manager for Business Development Tours hosted by FCLL Departmental payroll administration. Follow departmental policies and procedures Follow all safety  policies Other duties as assigned   Qualifications: Minimum 2 years conference services experience required Operational Food & Beverage experience in a Hotel environment required Degree or diplomas in Hotel Administration/Event Management/Conference Services or related field an asset Proven ability to plan and organize events effectively, with an acute sense of detail & creativity Assertive, professional and positive with a proven ability to develop and lead in a team environment Understanding of computers and applications with a strong working knowledge of Opera Sales & Catering, MS Word, Outlook, Excel, Adaco and Property Manager Must be able to work independently and maintain a positive attitude within a very busy environment ~ hours will fluctuate and evening and weekend work will be required Excellent interpersonal and communication skills, both written and verbal Proven skills and comfort with public speaking  Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times Visa Requirements: Applicant must hold the proper work authorization to be legally eligible to work in Canada.    APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!      Job Level : Management / Supervisory Schedule : Full-time Shift : Day Job Travel : No Closing Date : 01.May.2019, 11:59:00 PM Job Number: FAI06867