Posted: December 5, 2017
THE TEAM: IT and Infrastructure
The Information Technology and Infrastructure Department is responsible for the maintenance and smooth operation of all building physical plant and equipment as well as all computer hardware, software and networking facilities both inside and outside the Doctors of BC Offices. The Information Technology and Infrastructure team provides both hardware and software support as well as operational training and guidance to over 200 Doctors of BC team members working around the province. Team members have access to a variety of email, web, database and unified communications tools and resources to enhance their work experience. In addition to supporting network operations, Information Technology and Infrastructure team members manage all facets of building operations. This portfolio of responsibilities is widely varied, including building maintenance, supply management, vendor liaison, HVAC and lighting operation, parking and building security. Departmental team members are also responsible for ongoing management of our internal meeting and catering functions, hosting over 250 meetings every year.
THE JOB: Meeting and Catering Services Assistant
Reporting to the Chief Infrastructure Officer the Meeting and Catering Services Assistant is responsible for efficient operation of the shared meeting facilities and associated catering resources. The Meeting and Catering Services Assistant ensures a high-quality, consistent and worry-free meeting experience for both organizers and participants. The Meeting and Catering Services Assistant also ensures that the staff lounge and all departmental coffee stations are properly supplied and maintained in a professional image.
WHAT SUCCESS LOOKS LIKE
WHAT YOU BRING
Establishes and maintains relationships with peers and contacts with access to information and to key business partners. Shares information and advice on how to get things done and who to involve.
Communication for Results
Converses with, and writes to, peers in ways that support transactional and administrative activities. Seeks and shares information and opinions. Explains the immediate context of the situation, asks questions with follow-ups, and solicits advice prior to taking action.
Investigates defined issues with uncertain cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Resolves problems and escalates issues with suggestions for further investigation and options for consideration as required.
Seeks out new challenges that require risk taking. Determines the resources, team support, and technical needs necessary to enable success and procures them. Keeps responding to the challenge in spite of obstacles and setbacks.
Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs and applies quality checks prior to work submission.