Telfer School of Management - Office of Graduate Studies
Job Type: Temporary Assignment or Contract
Open Positions: 1
Posting Date: March 08, 2018
Closing Date: March 18, 2018
Union affiliation: SSUO
Job Reports To: Assistant Director, Student Experience
Hiring salary range $49,065-$61,976
Helps the Telfer School of Management’s Student Services Centre (SSC) plan and organize SSC events and services, to maximize student value and strengthen ties with students and the business community.
Excellent knowledge of the programs and services normally acquired through postsecondary education or equivalent experience
Knowledge of academic regulations, program requirements, admission requirements and registration procedures
Experience in event management
Experience in data entry and analysis
Experience in the use of computer systems and software, such as the Student Information System (SIS); Rabaska registration system; the Internet; Microsoft Windows, Word, Excel, PowerPoint, Publisher and Outlook; and Adobe Photoshop and Acrobat
Superior customer service and organizational skills
Creativity and the ability to analyze, evaluate and negotiate details to ensure successful events and activities
Excellent time management skills and the ability to work under pressure and meet firm deadlines
Excellent interpersonal skills and ability to communicate in various situations to create new opportunities for the School of Management
Proven flexibility and the ability to adapt to ever-changing client needs
Demonstrated maturity, good judgment, confidence and poise
Bilingualism – French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced or higher proficiency level for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.
Temporary assignment or contract of 12 months, with possibility of renewal. Eligibility to benefits and union affiliation will be determined upon hiring Applications from employees holding regular positions part of the bargaining unit SSUO will be considered first. The University also accepts external applications; they will be considered in second place. To obtain a temporary assignment, internal candidates must receive approval from their immediate supervisor. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).