Wedding and Special Events Manager (Maternity Leave Coverage)

  • Fairmont Hotels & Resorts
  • Vancouver, BC, Canada
  • Jan 11, 2019
Contract Business Development Food/Beverage/Catering Hospitality Sales Wedding Planning

Job Description

Wedding and Special Events Manager (Maternity Leave Coverage)

Primary Location: Canada-Vancouver-Fairmont Pacific Rim

Employee Status: Regular 




Do you want to…

  • Work for the #1 Hotel in Vancouver,
  • Be a part of extraordinarily team,
  • Elevate your career with a global luxury brand offering extensive development opportunities,
  • Utilize global perks & privileges & enjoy a completive salary + attractive benefits package?


Then you might be our next Wedding and Special Events Manager.


Summary of Responsibilities:

Soliciting new wedding and social catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Oversee client events to ensure customer satisfaction. Effectively plan the details of upcoming programs (up-sell products and services, block appropriate event space, ensure all event requirements are met), distribute information to operating departments in a timely manner, provide support and guide banquet personnel to ensure a successful and effective operation ending in a positive guest experience.

  • Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
  • Respond to all inquiries regarding catering space availability in a professional and timely manner.
  • Create and promote unique Wedding and Proposal packages.
  • Use of Opera Sales and Catering to track, solicit, book and follow up on accounts.
  • Expedite event bookings, prepare resumes and compile and distribute conference agendas and event orders.
  • Develop/maintain knowledge of market trends, competition and customers. Attend community/social events and industry meetings.
  • Professionally represent the hotel at all industry/community events.
  • Assist with reports, competition data collection and marketing material updates including packages and collateral.
  • Introduce and recommend preferred vendors as determined with the revenue goal of the hotel.
  • Maintain good working relations with preferred vendors of the hotel and ensure adherence to event space policies, codes and regulations.
  • Maintain solid and open communications with all hotel operating departments.
  • Build partnership with the Banquet team to ensure service standards are maintained.
  • Attend all department and hotel meetings as necessary.
  • Supervise support staff and provide ongoing training and support as necessary.
  • Resolve guest complaints when necessary.



  • Hospitality Management Degree or a Post Secondary Degree preferred.
  • Experience as Wedding Coordinator, Catering or Conference Services Manager, have a passion for Weddings.
  • Extensive Food and Beverage knowledge.
  • Knowledge of Opera Sales and Catering an asset. Word and Windows based programs.
  • Must possess excellent interpersonal and communication skills, both written and verbal.
  • Strong organizational and time management skills.
  • Must possess a strong sense of exceeding in providing quality service to our internal and external customers.
  • Assertive, self-starter, self-motivator with a high degree of professionalism.
  • Must be able to and enjoy working in a busy environment with minimum supervision

 Visa Requirements:

•  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


Job Level: Management / Supervisory

Schedule: Full-time

Shift: Day Job

Closing Date: 25.Jan.2019, 2:59:00 AM

Job Number: VPR02858