Registration Assistant (Contract)

  • MCI
  • Toronto, ON, Canada
  • Jan 25, 2019
Contract Adminstration Customer / Client Service Event Assistance Hospitality Registration

Job Description

MCI is the world’s leading provider of strategic engagement and activation solutions and has been a key driver of innovation in the meetings, events, association and congress industries since 1987. Through creative live experiences and digitization, globalization, brand enhancement and content strategies, MCI helps multinational companies and international associations to enhance organizational performance, grow globally, energize communities and drive business results. With offices in 60 cities and 31 countries, MCI is a leader in driving results with inspiring meetings, events and congresses.

We have an entry level opportunity for an enthusiastic and highly organized individual to join our team on a short-term 4-month contract as a Registration Assistant in our Toronto Office. This is a great opportunity to gain valuable experience in the Meetings and Event industry.

You will be responsible for working with our Operations team on the Registration component of one of our corporate meetings. You must be customer service oriented, have a strong attention to detail (specifically very proficient in Excel) and enjoy working in a fast-paced environment.

We offer a fun, collaborative team environment that thrives on creating the best experiences for our clients.

Registration Assistant (Contract)

Responsibilities include:
• Provide regular and comprehensive communication for online registrations by monitoring attendee requests through email
• Database management
• Effectively work with the Registration team to provide daily and weekly reports, internally and to the client
• Manage accommodation reports, travel reports and other ad hoc reports as requested by Account Manager or client
• Coordinate all necessary information for final event reconciliation
• Assist with revising and maintaining program budgets, as required
• Potential opportunity to work on-site during the event

Required Experience, Skills & Abilities:
• Degree or Diploma in Hospitality/Event Management, Business
• Excellent verbal and written professional communication skills
• Excellent customer service experience is an asset
• Strong attention to detail
• Ability to adhere to deadlines and multitask
• Strong Microsoft Office skills & highly proficient levels of Excel
• Database and hotel rooming list management is an asset

Applications will be accepted on a rolling basis until a suitable applicant is found. Please email your resume and cover letter in confidence to

Please note: Applicants who do not already have legal permission to work in Canada will not be considered.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted. For more information, visit our website at