Private Events Captain

  • Mission Hill Family Estate Winery
  • Kelowna, BC, Canada
  • Feb 11, 2019
Seasonal Customer / Client Service Food/Beverage/Catering Hospitality Team Management/Supervision

Job Description

Private Events Captain

Posted: February 6, 2019
West Kelowna, BC, CAN

Job Details



Position: Private Events Captain

Primary Location: West Kelowna, Okanagan Valley, British Columbia

Job Type: Seasonal (April – October)

Be part of building something for generations to come…

Our Philosophy:

Mission Hill offers experiences like no other, and our mission is to show the world how the Okanagan Valley is a leader in wine. From our stunning location perched atop the sweeping hills of West Kelowna, guests overlook rows of Pinot Noir and Chardonnay enjoying world-class service in our award wining restaurant, attending one of our Private Events such as our Concert Series or simply joining in our Wine Boutique.

We’re a proudly Canadian company committed to developing talent from within. From our Wine Career Development Program to our mission of filling 80% of roles internally, we seek to ensure our people are invested in, supported, challenged, and offered exposure to the diverse careers in the world of wine.

Who You Are:

You’re a storyteller. You seek to surprise and exceed expectations at every step of the customer journey. You excel in a fast-paced and ever-changing environment with quality product and a brand to be proud of. Our business moves fast, and so do you. And beyond all that you are authentic, respectful, and pride yourself as a true team player.

The Life of our Private Events Supervisor:

  • Report directly to the Private Events and Wine Experiences Manager, and work closely with the culinary and Private Events Team
  • Deliver an amazing culture and work environment
  • Lead preparation, set-up and take down of special Private Events and Concerts; Execution, floor based position
  • Work collaboratively with the Private Events Team to create a seamless and memorable fine dining experiences
  • Adhere to and communicate event plans and instructions to ensure timely completion of events
  • Develop, coach, train, and motivate team of employees with the support of the Private Event and Wine Experience Manager
  • Demonstrate a high level of professionalism when representing the winery on- or off-site
  • Grow and demonstrate an in depth knowledge of Mission Hill products, both culinary and wine, through attending daily briefings, educational programs provided and personal self-development

What We’re Looking For:

  • Minimum 2 years’ experience working as a Banquet Captain or Supervisor
  • 2-3 years of food and beverage service experience in a fine dining environment
  • Open and flexible schedule for the duration of the season
  • Must be able to meet the physical requirements of the position including repetitive lifting of 30-50 lbs, being able to stand for extended periods of time, as well as navigate stairs
  • Ability to work in all weather conditions throughout the season
  • Current Food Safe Level 1 and Serving It Right Certifications or willing to obtain
  • Must be of legal age to serve alcohol in B.C.
  • You thrive in ambiguity and are comfortable with change
  • You put trust in others and never let anyone down
  • You listen, take feedback, respond quickly, and take initiative with a sense of urgency
  • You are authentic, diplomatic, thoughtful, and always have the best intentions
  • Strong written and verbal communication skills
  • You demonstrate a passion for organization, attention to detail
  • Strong time management skills

Bonus Points:

  • Second language considered an asset
  • Wine Knowledge and Certifications an asset

What We Offer:

  • Comprehensive paid training and access to extensive wine education
  • Monthly Employee Wine Allowance
  • Competitive wages
  • Discounts at the Terrace Restaurant, Events, and at our Boutique on gifts and wine
  • Free tastings for you and your guests
  • Discounts on tours and Sommelier Experiences
  • The opportunity to work in a “Post Card” setting on our iconic property