Event Coordinator

  • Hornblower Cruises & Events
  • San Francisco, CA, USA
  • Feb 13, 2019
Full time Customer Experience Event Coordination Event Planning Sales Special Events

Job Description

Event Coordinator

Location CA - San Francisco
Department Sales & Marketing
Employment duration Full Time

Event Coordinator

Do you share Hornblower's passion for providing amazing experiences? If you are an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?

The Event Coordinator position is part of the Northern California Sales & Marketing team, which is based in San Francisco and handles the San Francisco, Berkeley, and Sacramento port locations. The primary focus of this position is to effectively manage large, high profile events. Responsibilities include handling all logistical aspects of assigned event needs, with a goal of upselling an average of 15% in additional revenue to each event. 

Position primary responsibilities:

  • Establish positive and professional relationships with clients to earn repeat business and ensure quality score goals are met. 
  • Use up-selling techniques to increase event revenue by an average of 15% through various enhancements - including but not limited to upgraded menus, hosted bar programs, HCE photography, florals, linens, entertainment, etc.. 
  • Represent the Sales & Coordination team as an expert in all communications and relationships with our outside vendors as well as our internal departments throughout the event process. This includes event details for catering meetings, appropriate vendor invoices, and spotless final contracts for events.
  • Finalize all specific areas of event contracts for clear execution by service team; including but not limited to the event itinerary, menu selections with entrée splits, beverage program, floor plan, guaranteed guest count, and the collection of the final balance within the appropriate timeframe. 

Desired background:

  • Knowledge of Microsoft Office applications, including Word and Excel.
  • A minimum of 3-years in the Special Events field is required with an emphasis in event planning.  
  • Experience with Corporate, Social and Wedding markets is required.
  • Ability to do basic mathematical calculations including addition, subtraction, multiplication, division, fractions, and percentages. 
  • Capability to create and analyze a budget spreadsheet
  • Ability to analyze, compare information, reason logically and handle multiple tasks
  • Ability to professionally communicate to all external and internal clients and other departments 

Hornblower Cruises & Events has been the leading yacht and public dining cruise company in the United States for more than 32 years. Companies under the Hornblower umbrella include Alcatraz Cruises, Hornblower Classic Cable Cars, Statue Cruises, Niagara Cruises, and NYC Ferry, operated by Hornblower. 

Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Additionally, Hornblower participates in the E-Verify program in certain locations.

Hornblower is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability you may call us at 415-635-2285