Beverage Manager

  • National Arts Centre
  • Ottawa, ON, Canada
  • Jul 10, 2019
Full time Customer / Client Service Food/Beverage/Catering Hospitality Not-for-profit Sales Theatre/Stage/Performing Arts

Job Description

As Beverage Manager, you will be working in our exciting, multi-venue, high-volume Beverage Operation. You will be managing the entire day-to-day beverage business within the National Arts Centre’s Food and Beverage Department including all Intermission Bars, 1 Elgin restaurant and Catering events. By leading a unionized front of house team, you will be responsible to showcase the highest quality of customer service during our performances and catering events. In addition, you will have the opportunity to work with and support both management teams who manage 1 Elgin restaurant and Meeting & Events. This position reports to the General Manager and the successful candidate would start in September 2019.


Responsibilities include but are not limited to:

  • Effectively plans departmental activities, including schedules, side duties and events;
  • Ensures all bars and storage areas are kept clean and operate in compliance with OGHA standards at all times,
  • Ensures that all equipment in Bars, Bar Pantries, and Bar Areas is properly repaired and maintained,
  • Responsible for having adequate stock of product and supplies on hand, in accordance with par levels set by Inventory Management,
  • Oversees and is responsible for all bar requisitions, inventories, bar par levels and transfers,
  • Responsible for all work schedules and opening and closing hours for each venue (in conjunction with the F&B Managers),
  • Ability to prepare structured beverage menus for the restaurant and catering departments.

The incumbent must be available for work after regular business hours.


Required qualifications:

  • Degree in Hotel and Restaurant Operations Management, Event Management, Culinary Management or other Hospitality field;
  • Minimum of five (5) years of experience in a Food and Beverage Management in an upscale/casual restaurant, lounge, hotel, resort or sports or entertainment venue;
  • Superior Knowledge of Wine, Spirits, Beer and Cocktails;
  • Knowledge of beverage promotions and other revenue generating practices;
  • Ability to supervise and lead a unionized team;
  • Excellent communication and interpersonal skills, including the ability to interact effectively with guests and employees;
  • Knowledge of a POS systems;
  • Good organizational skills, initiative and autonomy in a fast-paced environment;
  • Ability to follow directions and work with limited supervision;
  • Advance computer software knowledge including MS Office ;
  • Must be completely bilingual (verbal and written) in both official languages;
  • A past record of satisfactory attendance and punctuality is a requirement.*
    *Regular attendance at work is an expectation of employment and an essential part of every job.

Who can apply:

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

Candidates invited to an interview will be responsible for all travel and accommodation expenses. If relocation is required, the successful candidate will be expected to pay for their relocation expenses.

As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, Indigenous peoples and persons with disabilities.

While we appreciate all applications, only those selected for interview will be contacted.

The successful candidate will be required to provide a valid Criminal Record Check as a condition of employment.  

How to apply?
Please submit your application online through our website at careers