Posted August 13, 2019
Direct and motivate team; Supervisors, Managers and Supervisors by conducting daily and monthly meetings, inspecting staff work and giving guidance.
Interviews, hires and trains the activities team in the procedures and techniques to use through Performance for Excellence training and standards. Training includes detailed instruction and procedures to report any safety issues.
Manage, plan, design, organize, implement, and evaluate all day-to-day activity programs and special events. Respond to guest needs as required to guarantee maximum guest satisfaction and quality operations.
Reviews computerized records for budgeting and forecasting of department expenses. Communicates daily to Area Managers payroll and expense needs.
Performance of daily office procedures which include opening and closing the recreation welcome desk, and office, daily accounting, which includes reports, guest checks, waivers and processing of all account charges throughout the day, and supervising the game room operation.
Assist in the coordination of conference group recreation events and all special events on the resort.
Monitors attendance and attendance problems, provides coaching and counseling to ensure departmental and corporate policies are adhered to. Monitors and corrects uniform standards.
Monitor staff performance in all phases of job functions ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.
Develop and implement additional revenue resources for the Recreation department, including tennis, fitness, beach, bayside marina, corporate group recreation, and gas station operations.
Direct and manage in the daily operations of the Activities and Special Events areas and associates.
Develop and direct new team building activities for corporate groups and resort special events
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel workload, rush jobs, or technological developments).
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.