Events Experience Assistant (full-time)

  • Museum of Contemporary Art Chicago
  • Chicago, IL, USA
  • Aug 14, 2019
Full time Adminstration Communications Customer / Client Service Event Coordination Event Planning

Job Description

Events Experience Assistant (full-time)

Chicago, IL

Are you someone who:

  • Is a proven team player while remaining organized, motivated, and detail-oriented?
  • Has strong administrative and writing skills?
  • Has excellent customer service skills?

If so, then the Museum of Contemporary Art Chicago is looking for you!

We have an opening for a full-time Events Experience Assistant to provide support to the Events Experience department. Responsibilities include general administrative duties, client file maintenance, client correspondence, database management, and working evening events. To be successful in this role, you must be able to:

  • Maintain event files, including collection of final payment and insurance certificates from rental clients.
  • Track expenses in a timely manner and send invoice to clients for payment; work with accounting to reconcile event income. 
  • Create event contracts, itineraries, floor plans, and other forms for assigned rental clients.
  • Oversee load in and load out and oversee the set up and tear down of events.
  • Lead rental calendar meetings; create rental calendars for the upcoming year and report any necessary items to calendar manager. 
  • Update Events Experience master database and create lists for email distribution to targeted demographics.
  • Send yearly gift memberships to past wedding clients.
  • Serve as a liaison between the rental client and museum staff including security, coat check, engineers, etc.
  • Arrange rooms for photo shoots and coordinate photographer with MCA Catering. 

Desired qualifications are 2+ years of sales experience, and:

  • Highly detail-oriented.
  • Excellent organizational skills.
  • Strong writing skills.
  • Great customer service skills.
  • Able to work daytime and evening rental events as needed.
  • Working knowledge of Excel spreadsheets, Microsoft Word, and other Office software required.

This is a full-time position with a schedule of Monday through Friday, 9 am to 5 pm with evenings and weekends as required. Ability to operate computers, printers, and telephones and general mobility throughout the building is required. Must be able to lift up to 50 lbs.

Interested? APPLY NOW at

P.S. The MCA provides a generous benefits package that includes: health, dental, and vision insurance; paid vacation and personal days; free life, AD&D, short term and long term disability insurance; retirement plans; discounted parking; pre-tax transportation programs; visiting the MCA’s galleries; curator led staff tours of MCA exhibitions; discounts at the MCA Store and MCA restaurant Marisol; discounts for MCA Stage and other programs; plus a wide variety of discounts at many cultural institutions in the Chicagoland area.

The MCA is an Equal Opportunity Employer M/F/D/V. In addition, we aspire to make the MCA community and our environment – staff, audiences, artists, programs, and exhibitions – reflective of the diversity of the city of Chicago and to capture the spirit of access, inclusion, and equity in all we do. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us at: