Events Manager

  • Hyatt
  • New York, NY, USA
  • Nov 08, 2019
Full time   Customer / Client Service Event Management Event Planning Food/Beverage/Catering Hospitality Team Leadership/Management/Supervision

Job Description

EVENTS MANAGER

Park Hyatt
Park Hyatt New York
NY - New York City
BANQUETS
Entry Level Manager
Full-time
Hourly US Dollar (USD) pay basis
Req ID: NEW009104

Summary

The Events Manager will effectively and proactively monitor the daily functions of the Events Department. This includes providing support and guidance to the banquet team, The Catering and Convention Services team, the Convention Services floor department and Banquet Beverage. This also entails working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

 

The Events Manager Responsibilities may include:

  • Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
  • Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
  • Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
  • Responsible for proactively reviewing staffing and equipment needs
  • Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
  • Responsible for maintaining a high energy, positive, professional appearance
  • Responsible for developing innovative and creative décor for Banquet function space
  • Responsible for short and long term banquet functions in the front and back of the house
  • Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
  • Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
  • Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Ability to develop ideas for special events and holiday functions

Events Manager are an integral part of the hotel's overall Food and Beverage team.  Your colleagues will work along with the Restaurant Manager, Executive Steward, Beverage Manager, and Room Service Manager to ensure a successful Food & Beverage Team.  Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

 

Located directly across the street from Carnegie Hall, one block from Central Park and a short distance to MoMA and Lincoln Center, Park Hyatt New York is a Five-Star award-winning hotel, offering close proximity to global icons of both culture and industry.

Spacious guestrooms inspired by New York’s most well-appointed homes enjoy an abundance of natural light and luxurious spa-like bathrooms. Striking interior architectural design and a rotating art collection set the backdrop for bespoke events. Personalize your wellness experience at Spa Nalai, with its indoor saltwater swimming pool, eucalyptus steam room, oversized hot tub and 24-hour fitness center, overlooking the Manhattan skyline.

The Park Hyatt New York is honored to be recognized... 

2019 Forbes Travel Guide Five-Star Award

2019 Forbes Travel Guide World’s Best Rooms List

2019 AAA Five Diamond Award

2019 U.S. News & World Report, Top 15 Best Hotels in NYC

2019 Elite Traveler, Best 13 Hotels in New York

2019 Elite Traveler, Top 100 Hotels in the World

 

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Hyatt Hotels and Resorts offers a competitive benefits package which includes:


• Complimentary and discount room stays at other Hyatt Hotels and Resorts 
• An extensive global network of advancement opportunities 
• Competitive medical, dental and vision options 
• Pre-tax commuter benefit 
• 401k Retirement 
• Fitness, mobile service and various other discounts are available to Team members

 

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, sexual and other reproductive health decisions or any other group protected by law.

 

Qualifications

  • Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
  • A true desire to understand and anticipate the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Must be proficient in general computer knowledge
  • Candidates should be extremely creative, innovative, detail oriented and organized
  • Hotel experience and a thorough understanding of all levels of banquet service
  • Previous experience as a Events Manager/Assistant, Event Services Captain or Event Services Supervisor preferred
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service

Country

USA