Req ID: 3462
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 12/11/2019
Working for the City means you are part of something big, something special!! You will be part for a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga.
Do you enjoy working in the tourism industry?
Are you up to the challenge of competing globally for meetings and conferences?
Are you a dynamic results oriented person looking for a position that combines your sales and prospecting skills with the challenges of competing globally for business travel? Can you learn quickly and constantly adapt to changing conditions? If you have experience in lead generation, servicing and after-care, why not join our team?
The City of Mississauga Tourism Unit has an opportunity to further develop your career in the field of tourism and drive new business to grow our visitor economy.
Reporting to the Manager of Tourism, and as a key member of the Discover Mississauga team, you will provide professional expertise into the conference and business events sector.
•Build and distribute Requests for Proposals (RFP’s) to stakeholders and to partner hotels
•Support event servicing
•Provide content for applicable presentation packages (sales support, bid documents)
•Coordinate and facilitate industry familiarization (FAM) tours and site visits
•Track all bookings for the year
•Manage and update Customer Relationship Management (CRM) database and sales documents
•Manage leads and accounts as requested by the Sport Tourism and Business Events Coordinator
•Attend/participate in industry events (industry mixers, sport events, open houses)
•Order, organize and track promotional items
•Special project support as required
•Must be able to travel independantly within the City and may require some air travel
•Flexible evening and weekends shifts may be required.
•Other duties as assigned
•Graduate of a post-secondary institution or related certification in Business Administration, Tourism and Hospitality, Event Management, or related field is required
•Minimum 2-4 years of experience in event hosting, sales and the tourism environment is essential
•Excellent organizational, time management and analytical skills with the ability to maintain a high quality of work under self-direction
•Must be able to Work effectively in a team setting as well as independently
•The ability to act as liaison between internal and external clients
•Proven ability to deal effectively with confidentialiaty
•Experience with various software applications including: CRM, Microsoft Office Suite
•Excellent problem solving and customer service skills
•Ability to pay attention to details; be organized and set priorities
•Excellent research and analytical skills
•Excellent interpersonal, communication skills (both written and verbal) and presentation skills required
•Business travel will be required
Hourly Rate/Salary: $ 61,194.00 - $ 81,593.00
Hours of Work: 35
Work Location: 201 City Centre Drive
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Sport & Community Development
Non-Union/Union: Non Union
A Criminal Record Search will be required of the successful candidate, their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
We thank all who apply, however, only those candidates selected for an interview will be contacted.
All personal information is collected under the authority of the Municipal Act.
We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.