Compensation is based on a blend of salary and sales commissions. Key activities: Reporting to the General Manager of Food and Beverage, the Catering Sales Manager will identify, develop and maintain sales objectives as well as plans and programs in accordance with the Department’s vision in order to increase business in the Catering operations. The incumbent will identify and maximize business opportunities by establishing strategic partnerships and generate awareness of the NAC catering business. In addition, the incumbent will be responsible to identify critical areas of improvement, manage forecasting, analyze results and oversee the promotions and advertising activities. The Catering Sales Manager will work closely with our clients to create exceptional and memorable events. Responsibilities include but are not limited to: • Set banquet sale goals and objectives • Interact with customers to ensure all inquiries and complaints are handled promptly • Order banquet items for clients • Prepare invoicing following banquets • Plan events from contracting stage through to event detailing
Skill Requirements
A university degree or college diploma in business management, hotel management, marketing, or a related hospitality field is required;
Must have at least three (3) years of hospitality sales experience;
Superior knowledge of Food and Beverage Industry;
Working knowledge of Caterease operating systems for booking events;
Network experience within the Ottawa / Gatineau region is an asset;
Strong time management and negotiating skills;
Ability to work well independently with little supervision;
Strategic planning skills are an asset;
Excellent communication and interpersonal skills, including the ability to interact effectively with guests and employees;
Good organizational skills, initiative and autonomy in a fast-paced environment;
Advance computer software knowledge including MS Office;
Must be able to speak, read, and write in both official languages (English and French);
A past record of satisfactory attendance and punctuality is a requirement*. *Regular attendance at work is an expectation of employment and an essential part of every job. Who Can Apply
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens and permanent residents. Candidates invited to an interview will be responsible for all travel and accommodation expenses. If relocation is required, the successful candidate will be expected to pay for his/her relocation expenses. As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, aboriginal peoples and persons with disabilities. While we appreciate all applications, only those selected for interview will be contacted.
JOIN US on social media:
LinkedIn
Instagram
Facebook
Twitter
Nov 29, 2019
Full time
Compensation is based on a blend of salary and sales commissions. Key activities: Reporting to the General Manager of Food and Beverage, the Catering Sales Manager will identify, develop and maintain sales objectives as well as plans and programs in accordance with the Department’s vision in order to increase business in the Catering operations. The incumbent will identify and maximize business opportunities by establishing strategic partnerships and generate awareness of the NAC catering business. In addition, the incumbent will be responsible to identify critical areas of improvement, manage forecasting, analyze results and oversee the promotions and advertising activities. The Catering Sales Manager will work closely with our clients to create exceptional and memorable events. Responsibilities include but are not limited to: • Set banquet sale goals and objectives • Interact with customers to ensure all inquiries and complaints are handled promptly • Order banquet items for clients • Prepare invoicing following banquets • Plan events from contracting stage through to event detailing
Skill Requirements
A university degree or college diploma in business management, hotel management, marketing, or a related hospitality field is required;
Must have at least three (3) years of hospitality sales experience;
Superior knowledge of Food and Beverage Industry;
Working knowledge of Caterease operating systems for booking events;
Network experience within the Ottawa / Gatineau region is an asset;
Strong time management and negotiating skills;
Ability to work well independently with little supervision;
Strategic planning skills are an asset;
Excellent communication and interpersonal skills, including the ability to interact effectively with guests and employees;
Good organizational skills, initiative and autonomy in a fast-paced environment;
Advance computer software knowledge including MS Office;
Must be able to speak, read, and write in both official languages (English and French);
A past record of satisfactory attendance and punctuality is a requirement*. *Regular attendance at work is an expectation of employment and an essential part of every job. Who Can Apply
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens and permanent residents. Candidates invited to an interview will be responsible for all travel and accommodation expenses. If relocation is required, the successful candidate will be expected to pay for his/her relocation expenses. As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, aboriginal peoples and persons with disabilities. While we appreciate all applications, only those selected for interview will be contacted.
JOIN US on social media:
LinkedIn
Instagram
Facebook
Twitter
Heart and Stroke Foundation of Canada
Calgary, AB, Canada
Coordinator, Community Fundraising
Calgary, Alberta, Canada
Full Time
Community Engagement
Mid Level
Company Overview
Heart & Stroke is a special type of company. We’re a foundation, a place that values championing health and has a bias for action as we tackle heart disease and stroke. Our mission is to promote health, save lives and enhance recovery.
Who we need
Heart & Stroke is adding bold, passionate, fearless and compassionate people to our dedicated teams across the country. We need analytical, creative, decisive, approachable people who are embedded in the community they live in with their families, neighbors, and friends. People with unbounded energy, an understanding of how to nurture relationships and the commitment to help solve a massive problem.
Reporting to the Manager, Community Fundraising, we need a Coordinator, Community Fundraising for out My Own Fundraiser Program. Based in Calgary, this is an opportunity to work and cultivate relationships within the community; a chance to coordinate events that bring in over $300,000 in much-needed funding. It’s a chance to move along a career path in the nonprofit sector as you develop a network.
Who you are
Whether you are working with another non-profit in fund development, sales, relationship management, or you are in health promotion - you are someone driven by the need to work for a place with purpose. You can see the big picture and break it down into details to solve problems proactively and push your donation goals forward. You have the spirit and drive donations through dozens of events; customizing your approach throughout the region to ensure community engagement.
How you will make an impact every day
Foster a community of engagement. You will ensure the continued growth and success of fundraising initiatives. You will:
Actively participate in local networking and health-related events that enhance Heart & Stroke’s community presence.
Create an exceptional experience and positive interactions with business leaders and supporters; volunteers and organizers; participants; donors; and partners.
Train and work alongside an appropriate mix of volunteers to support fundraising and community engagement activities.
Collaborate with the manager to strengthen the participant pipeline.
Build, manage and sustain the internal business relationships necessary to support achievement of fundraising goals.
Generate revenue through coordinated fundraising activities. You will meet approved annual fundraising goals by planning and executing My Own Fundraiser events
Nurture relationships. You will recognize, encourage and reach out to established supporters with the goal of acquiring new local participation, sponsorship, and donations.
Collaborate. You will work closely with the Manager, Community Fundraising and program team to manage a promotion and communications plan for each event. You will deliver a variety of presentations and participate in networking events.
Champion success. You will support and inspire event organizers, participants and volunteers to be successful in their desire to support Heart & Stroke. You will assist teams and individuals with online fundraising.
Troubleshoot. You will anticipate program participant needs and proactively search for solutions to ensure participant expectations are met or exceeded.
Track and report. You will monitor program statistics, analyze the results and work with your manager to plan and influence fundraising results and relationships. You will prepare weekly status summaries and reports for review with the Manager, Community Fundraising.
What you bring
The education. You have a college diploma or a university degree in a relevant field.
The experience. You have 3+ years’ experience in one or more of the following areas: fundraising, event coordination, project management, sales, marketing, business development, account management, health promotion or Human Resources. You know how to increase volunteer engagement and work with diverse stakeholders. You may be required occasionally to bend, lift and carry material up to 30 pounds.
The relationship building expertise. You can gain the trust of high-value sponsors and donors as well as individual contributors, deepening existing and growing new relationships. You can inspire action, build momentum and encourage participation.
The communication skills. You can effectively promote opportunities and partnerships through excellent public speaking, presentations and face-to-face networking. You have outstanding written and verbal skills.
The ownership. You are proactive, goal-oriented and creatively resourceful.
The adaptability. You are comfortable working independently as part of a fast-paced, ever-changing environment. You can manage a demanding schedule and prioritize responsibilities.
The technical abilities. You are proficient with MS Office. Experience working with spreadsheets, CRM database, and online fundraising platforms would be an asset.
The flexibility. You can lead, participate in and support evening and weekend community events. You understand late or extra hours are often needed. You have a valid driver’s license, access to a vehicle and the ability to travel throughout your geographic area
Dec 06, 2019
Full time
Coordinator, Community Fundraising
Calgary, Alberta, Canada
Full Time
Community Engagement
Mid Level
Company Overview
Heart & Stroke is a special type of company. We’re a foundation, a place that values championing health and has a bias for action as we tackle heart disease and stroke. Our mission is to promote health, save lives and enhance recovery.
Who we need
Heart & Stroke is adding bold, passionate, fearless and compassionate people to our dedicated teams across the country. We need analytical, creative, decisive, approachable people who are embedded in the community they live in with their families, neighbors, and friends. People with unbounded energy, an understanding of how to nurture relationships and the commitment to help solve a massive problem.
Reporting to the Manager, Community Fundraising, we need a Coordinator, Community Fundraising for out My Own Fundraiser Program. Based in Calgary, this is an opportunity to work and cultivate relationships within the community; a chance to coordinate events that bring in over $300,000 in much-needed funding. It’s a chance to move along a career path in the nonprofit sector as you develop a network.
Who you are
Whether you are working with another non-profit in fund development, sales, relationship management, or you are in health promotion - you are someone driven by the need to work for a place with purpose. You can see the big picture and break it down into details to solve problems proactively and push your donation goals forward. You have the spirit and drive donations through dozens of events; customizing your approach throughout the region to ensure community engagement.
How you will make an impact every day
Foster a community of engagement. You will ensure the continued growth and success of fundraising initiatives. You will:
Actively participate in local networking and health-related events that enhance Heart & Stroke’s community presence.
Create an exceptional experience and positive interactions with business leaders and supporters; volunteers and organizers; participants; donors; and partners.
Train and work alongside an appropriate mix of volunteers to support fundraising and community engagement activities.
Collaborate with the manager to strengthen the participant pipeline.
Build, manage and sustain the internal business relationships necessary to support achievement of fundraising goals.
Generate revenue through coordinated fundraising activities. You will meet approved annual fundraising goals by planning and executing My Own Fundraiser events
Nurture relationships. You will recognize, encourage and reach out to established supporters with the goal of acquiring new local participation, sponsorship, and donations.
Collaborate. You will work closely with the Manager, Community Fundraising and program team to manage a promotion and communications plan for each event. You will deliver a variety of presentations and participate in networking events.
Champion success. You will support and inspire event organizers, participants and volunteers to be successful in their desire to support Heart & Stroke. You will assist teams and individuals with online fundraising.
Troubleshoot. You will anticipate program participant needs and proactively search for solutions to ensure participant expectations are met or exceeded.
Track and report. You will monitor program statistics, analyze the results and work with your manager to plan and influence fundraising results and relationships. You will prepare weekly status summaries and reports for review with the Manager, Community Fundraising.
What you bring
The education. You have a college diploma or a university degree in a relevant field.
The experience. You have 3+ years’ experience in one or more of the following areas: fundraising, event coordination, project management, sales, marketing, business development, account management, health promotion or Human Resources. You know how to increase volunteer engagement and work with diverse stakeholders. You may be required occasionally to bend, lift and carry material up to 30 pounds.
The relationship building expertise. You can gain the trust of high-value sponsors and donors as well as individual contributors, deepening existing and growing new relationships. You can inspire action, build momentum and encourage participation.
The communication skills. You can effectively promote opportunities and partnerships through excellent public speaking, presentations and face-to-face networking. You have outstanding written and verbal skills.
The ownership. You are proactive, goal-oriented and creatively resourceful.
The adaptability. You are comfortable working independently as part of a fast-paced, ever-changing environment. You can manage a demanding schedule and prioritize responsibilities.
The technical abilities. You are proficient with MS Office. Experience working with spreadsheets, CRM database, and online fundraising platforms would be an asset.
The flexibility. You can lead, participate in and support evening and weekend community events. You understand late or extra hours are often needed. You have a valid driver’s license, access to a vehicle and the ability to travel throughout your geographic area
COORDINATOR: EVENTS
Full Time
Department: Development
Overall Purpose: Under the direction of the Manager: Events, the Coordinator: Events is responsible to achieve the Ottawa Humane Society (OHS) fundraising and outreach goals for events.
Salary/Wage Range : 20.98 – 25.55 based on collective agreement amendment in effect for the remainder of the current collective agreement
Estimated Start Date: ASAP
Hours of work: 37.5 hours per week
Professional Responsibilities
Lead and support the planning and execution of OHS and community events
Promote the OHS and its events
Steward community events partners
Seek sponsorships and other forms of support
Maintain excellent relationships with OHS partners and supporters
Be aware of and make use of community resources
Supervise and coordinate volunteers’ activities
To request a copy of the complete job description, please email careers @ ottawahumane.ca
Required Qualifications:
Education and Experience:
2-3 years of experience working in event coordination, preferably in a not-for-profit environment
A diploma or certificate in events management or fundraising an asset
Demonstrated excellent communication skills, including writing and public speaking.
Demonstrated ability to manage multiple projects and work assignments with a variety of staff and volunteers
Proficiency in Microsoft Word, Excel and Outlook
Proficiency using fundraising and donor management software an asset
Demonstrated excellent customer service, crisis management and conflict resolution skills
Demonstrated excellent teamwork abilities
Demonstrated ability to relate well to people from a wide variety of backgrounds
Languages:
Excellent verbal and written skills in English are required
Bilingualism (English/French) is preferred
Essential duties and working conditions:
Employment is conditional upon maintaining a valid driver’s license and access to an automobile.
The employee will be required to work evenings,weekends, and holidays as needed
Employment is conditional upon the ability to work safely around all species of animals
How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Coordinator: Events” in the email subject line.
The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.
We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.
Dec 06, 2019
Full time
COORDINATOR: EVENTS
Full Time
Department: Development
Overall Purpose: Under the direction of the Manager: Events, the Coordinator: Events is responsible to achieve the Ottawa Humane Society (OHS) fundraising and outreach goals for events.
Salary/Wage Range : 20.98 – 25.55 based on collective agreement amendment in effect for the remainder of the current collective agreement
Estimated Start Date: ASAP
Hours of work: 37.5 hours per week
Professional Responsibilities
Lead and support the planning and execution of OHS and community events
Promote the OHS and its events
Steward community events partners
Seek sponsorships and other forms of support
Maintain excellent relationships with OHS partners and supporters
Be aware of and make use of community resources
Supervise and coordinate volunteers’ activities
To request a copy of the complete job description, please email careers @ ottawahumane.ca
Required Qualifications:
Education and Experience:
2-3 years of experience working in event coordination, preferably in a not-for-profit environment
A diploma or certificate in events management or fundraising an asset
Demonstrated excellent communication skills, including writing and public speaking.
Demonstrated ability to manage multiple projects and work assignments with a variety of staff and volunteers
Proficiency in Microsoft Word, Excel and Outlook
Proficiency using fundraising and donor management software an asset
Demonstrated excellent customer service, crisis management and conflict resolution skills
Demonstrated excellent teamwork abilities
Demonstrated ability to relate well to people from a wide variety of backgrounds
Languages:
Excellent verbal and written skills in English are required
Bilingualism (English/French) is preferred
Essential duties and working conditions:
Employment is conditional upon maintaining a valid driver’s license and access to an automobile.
The employee will be required to work evenings,weekends, and holidays as needed
Employment is conditional upon the ability to work safely around all species of animals
How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the Manager: Human Resources via email to careers@ottawahumane.ca with the job title “Coordinator: Events” in the email subject line.
The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.
We thank all applicants for applying, however, only candidates selected for interviews will be contacted. No phone calls please.
EVENT PLANNING MANAGER
Thompson Hotels
Thompson Seattle
WA - Seattle
CATERING/EVENT PLANNING
Department Head/Manager
Full-time
Yearly US Dollar (USD) pay basis
Req ID: SEA003004
Summary
The Thompson Seattle is recruiting for Event Planning Manager to join our Seattle family!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Event Planning Manager creates a seamless, high touch experience for our guests from contract signing to the final bill. Their primary focus will servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid vacation and sick leave, medical health care, discounted valet parking and ORCA passes, discounted rooms at Hyatt locations across the globe, complimentary sandwich bar during the hours of 12pm – 6pm.
When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 700 properties worldwide.
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented and organized
Prefer two years hotel experience or completed Event Management trainee program
Position generally works Monday - Friday, however some nights and weekends may be required
Dec 05, 2019
Full time
EVENT PLANNING MANAGER
Thompson Hotels
Thompson Seattle
WA - Seattle
CATERING/EVENT PLANNING
Department Head/Manager
Full-time
Yearly US Dollar (USD) pay basis
Req ID: SEA003004
Summary
The Thompson Seattle is recruiting for Event Planning Manager to join our Seattle family!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Event Planning Manager creates a seamless, high touch experience for our guests from contract signing to the final bill. Their primary focus will servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid vacation and sick leave, medical health care, discounted valet parking and ORCA passes, discounted rooms at Hyatt locations across the globe, complimentary sandwich bar during the hours of 12pm – 6pm.
When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 700 properties worldwide.
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented and organized
Prefer two years hotel experience or completed Event Management trainee program
Position generally works Monday - Friday, however some nights and weekends may be required
Manager National Signature Events
Location : Washington, DC
Department : Development
Type : Full Time
Min. Experience : Mid Level
Bring your passion to join the fight against ALS!
The National Office of The ALS Association is recruiting a Manager, National Signature Events. Reporting to the Senior Director, National Signature Events. The Manager, National Signature Events will primarily be responsible for assisting chapters in expanding their Team Challenge ALS® and Walk to Defeat ALS® fundraising efforts locally by providing leadership, strategic direction, resources and training. Additionally, the Manager, National Signature Events will work with assigned chapters to provide direction and guidance with a strong focus on meeting financial goals and building a foundation for future growth.
Core duties and responsibilities include the following. Other duties may be assigned.
Collaborate with national and chapter staff to develop and implement National Signature Events Programs.
Mentor, and work with chapter development staff/volunteers to implement all best practices and standards for the chapter walk and endurance fundraising programs with a strong emphasis on growing participation and retention, maximizing corporate opportunities and existing relationships and maximizing fundraising potential.
Monitor the progress of the Team Challenge ALS® and Walk to Defeat ALS® programs throughout Chapter network and develop timelines and strategies to ensure that tasks are completed on time and within budget.
Maintain benchmarking metrics to measure program effectiveness and return on investment. Review program performance reporting and conducts data analysis for all walk and endurance activities.
Train Chapter staff on Luminate Online, reports in Luminate Online and utilizing these reports as it pertains to Peer-to-Peer fundraising and revenue growth.
Assist assigned chapters in Walk to Defeat ALS® strategic planning, assess chapter fundraising practices and provide fact-based guidance on expansion opportunities for Walk to Defeat ALS®.
Support Chapter staff through ongoing trainings and guidance on the Walk core components and National Walk Standards and program implementation.
Develop tools and resources for chapters to implement an endurance fundraising program for run, cycle and other endurance activities.
Develop Peer to Peer fundraising training presentations, conduct virtual trainings to the chapter network, in person at chapters, and, at regional and national meetings.
Provide face to face chapter visits on as-needed basis with a focus on program strategic planning and staff training.
Work closely with greater Development team to provide a coordinated approach for Chapter growth and development.
Host ongoing and regular meetings with chapter development staff.
Provide guidance to Association chapters on targeting, recruiting, training and managing program volunteers and participants.
Build collaborative relationships with chapter executive and Board of Directors. Together, create a work plan that addresses specific market/chapter characteristics and opportunities to add value and increase revenue.
Convey a professional and positive image that reflects favorably on The ALS Association.
Qualifications
Bachelor's degree from a four-year college or university or equivalent combination of education and experience.
Three to five years development experience including experience in non-profit event management and peer to peer fundraising experience is a must.
Team Player that has the ability to interface with all levels of staff and volunteers. Must develop, maintain, and utilize relationships effectively.
Strong practical foundation in building fundraising programs, consisting of staff orientation, training, stewardship and motivation in a chapter, regional or national management role.
Proven track record of management of Peer-to-Peer campaign fundraising with an emphasis on strategic planning, financial management, volunteer management and team building.
Must exercise good judgement and know when to seek input from supervisor.
Experience in recruiting and managing Regional and National Walk Teams and Corporate Partners.
Experience in recruiting and managing Regional and National Walk Teams and Corporate Partners.
Advanced knowledge of Team Raiser and Luminate Online.
Detail-oriented and strong organizational skills.
Proven track record of management of peer-to-peer campaign fundraising with an emphasis on strategic planning, financial management, volunteer management and team building.
Excellent analytical ability.
Ability to maintain a high level of integrity and confidentiality in working with sensitive, confidential records and information.
Excellent written, and, oral communication skills. Self-starter, requiring little supervision.
Ability to travel as required or requested. Travel may be up to 20%.
Knowledge of database software; Development software; internet software; Inventory software, Project Management software; spreadsheet software and Word processing software.
The ALS Association is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Dec 05, 2019
Full time
Manager National Signature Events
Location : Washington, DC
Department : Development
Type : Full Time
Min. Experience : Mid Level
Bring your passion to join the fight against ALS!
The National Office of The ALS Association is recruiting a Manager, National Signature Events. Reporting to the Senior Director, National Signature Events. The Manager, National Signature Events will primarily be responsible for assisting chapters in expanding their Team Challenge ALS® and Walk to Defeat ALS® fundraising efforts locally by providing leadership, strategic direction, resources and training. Additionally, the Manager, National Signature Events will work with assigned chapters to provide direction and guidance with a strong focus on meeting financial goals and building a foundation for future growth.
Core duties and responsibilities include the following. Other duties may be assigned.
Collaborate with national and chapter staff to develop and implement National Signature Events Programs.
Mentor, and work with chapter development staff/volunteers to implement all best practices and standards for the chapter walk and endurance fundraising programs with a strong emphasis on growing participation and retention, maximizing corporate opportunities and existing relationships and maximizing fundraising potential.
Monitor the progress of the Team Challenge ALS® and Walk to Defeat ALS® programs throughout Chapter network and develop timelines and strategies to ensure that tasks are completed on time and within budget.
Maintain benchmarking metrics to measure program effectiveness and return on investment. Review program performance reporting and conducts data analysis for all walk and endurance activities.
Train Chapter staff on Luminate Online, reports in Luminate Online and utilizing these reports as it pertains to Peer-to-Peer fundraising and revenue growth.
Assist assigned chapters in Walk to Defeat ALS® strategic planning, assess chapter fundraising practices and provide fact-based guidance on expansion opportunities for Walk to Defeat ALS®.
Support Chapter staff through ongoing trainings and guidance on the Walk core components and National Walk Standards and program implementation.
Develop tools and resources for chapters to implement an endurance fundraising program for run, cycle and other endurance activities.
Develop Peer to Peer fundraising training presentations, conduct virtual trainings to the chapter network, in person at chapters, and, at regional and national meetings.
Provide face to face chapter visits on as-needed basis with a focus on program strategic planning and staff training.
Work closely with greater Development team to provide a coordinated approach for Chapter growth and development.
Host ongoing and regular meetings with chapter development staff.
Provide guidance to Association chapters on targeting, recruiting, training and managing program volunteers and participants.
Build collaborative relationships with chapter executive and Board of Directors. Together, create a work plan that addresses specific market/chapter characteristics and opportunities to add value and increase revenue.
Convey a professional and positive image that reflects favorably on The ALS Association.
Qualifications
Bachelor's degree from a four-year college or university or equivalent combination of education and experience.
Three to five years development experience including experience in non-profit event management and peer to peer fundraising experience is a must.
Team Player that has the ability to interface with all levels of staff and volunteers. Must develop, maintain, and utilize relationships effectively.
Strong practical foundation in building fundraising programs, consisting of staff orientation, training, stewardship and motivation in a chapter, regional or national management role.
Proven track record of management of Peer-to-Peer campaign fundraising with an emphasis on strategic planning, financial management, volunteer management and team building.
Must exercise good judgement and know when to seek input from supervisor.
Experience in recruiting and managing Regional and National Walk Teams and Corporate Partners.
Experience in recruiting and managing Regional and National Walk Teams and Corporate Partners.
Advanced knowledge of Team Raiser and Luminate Online.
Detail-oriented and strong organizational skills.
Proven track record of management of peer-to-peer campaign fundraising with an emphasis on strategic planning, financial management, volunteer management and team building.
Excellent analytical ability.
Ability to maintain a high level of integrity and confidentiality in working with sensitive, confidential records and information.
Excellent written, and, oral communication skills. Self-starter, requiring little supervision.
Ability to travel as required or requested. Travel may be up to 20%.
Knowledge of database software; Development software; internet software; Inventory software, Project Management software; spreadsheet software and Word processing software.
The ALS Association is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Officer, Signature & Special Events
Competition #:
000242
The Position is:
Full-Time
Hours of Work (shifts):
Days
Description
A nationally recognized leader in rehabilitation and complex care, West Park Healthcare Centre helps people recovering from serious injury and illness get their lives back. The specialized rehabilitation provided at West Park empowers patients with the skills, knowledge and confidence to lead productive and independent lives in the community.
To meet the rising demand for its services, West Park is redeveloping its 27-acre Toronto campus, including construction of a new, state-of-the-art hospital slated to open its doors in 2023.
West Park Foundation has launched the $80 million Get Your Life Back Campaign – the largest fundraising endeavour in the history of West Park – to support the capital costs of the new hospital. The Foundation is looking for a highly-motivated, creative individual to join its team. Reporting to the Director, Annual Programs & Planned Giving, the Officer, Signature & Special Events will help to organize, execute and fundraise for the organization’s three revenue generating signature events and various community events. They will be a key member of the foundation team, working to achieve special events objectives as well as the organization’s overall goals through event logistics, design and marketing support.
Accountabilities
Work with the Director, Annual Programs & Planned Giving to manage and execute the Foundation’s signature events (UNCORK UNTAP UNWIND, Golf Classic and Tournament of Stars), including development and maintenance of a critical path; volunteer recruitment and management; selection of and coordination with external vendors; and delivering a stellar guest experience while keeping to the established budget.
Develop and design event marketing materials and provide design support for other fundraising programs as required (ie. lottery, annual programs)
Participate in event-related solicitation to drive sponsorship, ticket sales and GIK (silent and live auction) donations.
Assist with the development and maintenance of prospect lists, guest lists and other event reporting. Recording all donor actions and notes in Raiser’s Edge and pulling reports on an as-needed basis.
Under the direction of the Director, liaise with event volunteer leaders and committee members to promote their engagement and coordinate their support of the events.
Manage the community events portfolio, maintaining relationships with event organizers and providing support and guidance as required.
Coordinate event sponsor invoicing as well as implementing post-event stewardship of event sponsors and attendees.
Provide event expertise and support for Campaign, Stewardship and Annual portfolios on the planning and execution of stewardship and cultivation events.
Skills
Excellent interpersonal, written and verbal communication skills
Strong skills in using MS Office Suite and Adobe Creative Suite (Photoshop, InDesign)
Working knowledge of AKA Raisin or other online/mobile fundraising platforms as well as web-based email marketing systems (ie. MailChimp)
Excellent attention to detail and ability to plan and prioritize multiple tasks in order to meet specific goals and deadlines with composure and patience
Demonstrated proactive approach in anticipating needs and resolving issues in a professional and tactful manner
Familiarity with sector trends and event planning innovations.
Working knowledge of Raiser’s Edge software
Photography skills an asset
Ability to work in a manner that exemplifies the core values of West Park: Excellence, Respect, Trust, Collaboration and Accountability
Experience & Requirements
University degree required
3 to 5 years of experience in event planning, logistics and sponsorships
Experience in a healthcare fundraising environment desirable
Submit your resume and cover letter to: FoundationJobs@westpark.org
Please include ‘Officer, Signature & Special Events’ in the subject line.
Closing Date: December 27 th , 2019
Applicants must be legally eligible to work in Canada.
We thank all who apply, but only those selected for an interview will be contacted.
Dec 05, 2019
Full time
Officer, Signature & Special Events
Competition #:
000242
The Position is:
Full-Time
Hours of Work (shifts):
Days
Description
A nationally recognized leader in rehabilitation and complex care, West Park Healthcare Centre helps people recovering from serious injury and illness get their lives back. The specialized rehabilitation provided at West Park empowers patients with the skills, knowledge and confidence to lead productive and independent lives in the community.
To meet the rising demand for its services, West Park is redeveloping its 27-acre Toronto campus, including construction of a new, state-of-the-art hospital slated to open its doors in 2023.
West Park Foundation has launched the $80 million Get Your Life Back Campaign – the largest fundraising endeavour in the history of West Park – to support the capital costs of the new hospital. The Foundation is looking for a highly-motivated, creative individual to join its team. Reporting to the Director, Annual Programs & Planned Giving, the Officer, Signature & Special Events will help to organize, execute and fundraise for the organization’s three revenue generating signature events and various community events. They will be a key member of the foundation team, working to achieve special events objectives as well as the organization’s overall goals through event logistics, design and marketing support.
Accountabilities
Work with the Director, Annual Programs & Planned Giving to manage and execute the Foundation’s signature events (UNCORK UNTAP UNWIND, Golf Classic and Tournament of Stars), including development and maintenance of a critical path; volunteer recruitment and management; selection of and coordination with external vendors; and delivering a stellar guest experience while keeping to the established budget.
Develop and design event marketing materials and provide design support for other fundraising programs as required (ie. lottery, annual programs)
Participate in event-related solicitation to drive sponsorship, ticket sales and GIK (silent and live auction) donations.
Assist with the development and maintenance of prospect lists, guest lists and other event reporting. Recording all donor actions and notes in Raiser’s Edge and pulling reports on an as-needed basis.
Under the direction of the Director, liaise with event volunteer leaders and committee members to promote their engagement and coordinate their support of the events.
Manage the community events portfolio, maintaining relationships with event organizers and providing support and guidance as required.
Coordinate event sponsor invoicing as well as implementing post-event stewardship of event sponsors and attendees.
Provide event expertise and support for Campaign, Stewardship and Annual portfolios on the planning and execution of stewardship and cultivation events.
Skills
Excellent interpersonal, written and verbal communication skills
Strong skills in using MS Office Suite and Adobe Creative Suite (Photoshop, InDesign)
Working knowledge of AKA Raisin or other online/mobile fundraising platforms as well as web-based email marketing systems (ie. MailChimp)
Excellent attention to detail and ability to plan and prioritize multiple tasks in order to meet specific goals and deadlines with composure and patience
Demonstrated proactive approach in anticipating needs and resolving issues in a professional and tactful manner
Familiarity with sector trends and event planning innovations.
Working knowledge of Raiser’s Edge software
Photography skills an asset
Ability to work in a manner that exemplifies the core values of West Park: Excellence, Respect, Trust, Collaboration and Accountability
Experience & Requirements
University degree required
3 to 5 years of experience in event planning, logistics and sponsorships
Experience in a healthcare fundraising environment desirable
Submit your resume and cover letter to: FoundationJobs@westpark.org
Please include ‘Officer, Signature & Special Events’ in the subject line.
Closing Date: December 27 th , 2019
Applicants must be legally eligible to work in Canada.
We thank all who apply, but only those selected for an interview will be contacted.
Senior Manager of Events
Posting Date Dec 04, 2019 Job Number 19168641 Job Category Event Management Location Le Centre Sheraton Montreal Hotel, 1201 Rene-Levesque Blvd West, Montreal, Quebec, Canada VIEW ON MAP Brand Sheraton Hotels & Resorts Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Notification to Applicants: Le Centre Sheraton Montreal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Dec 05, 2019
Full time
Senior Manager of Events
Posting Date Dec 04, 2019 Job Number 19168641 Job Category Event Management Location Le Centre Sheraton Montreal Hotel, 1201 Rene-Levesque Blvd West, Montreal, Quebec, Canada VIEW ON MAP Brand Sheraton Hotels & Resorts Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Notification to Applicants: Le Centre Sheraton Montreal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Manager -Meetings & Special Events
Posting Date Dec 03, 2019 Job Number 19165266 Job Category Event Management Location The Ritz-Carlton Orlando, Grande Lakes, 4012 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
JOB SUMMARY
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
MANAGEMENT COMPTENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Dec 04, 2019
Full time
Manager -Meetings & Special Events
Posting Date Dec 03, 2019 Job Number 19165266 Job Category Event Management Location The Ritz-Carlton Orlando, Grande Lakes, 4012 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
JOB SUMMARY
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
MANAGEMENT COMPTENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
o Event Planning - The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
o Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Senior Manager, Relationship Events (Gala)
Posted : 12/3/2019
Job Reference # : 3831
Waltham, MA
Be part of the movement to end Alzheimer’s!
Right now, millions of Americans are facing the devastation of Alzheimer’s. This disease is robbing us of our finances, our families and our futures - but at the Alzheimer’s Association, we’re relentlessly working to change that by addressing the challenges in front of us with speed and without limitations or boundaries. With our network of more than 75 chapters across the country, we’re advancing world-class research, ensuring access to gold-standard care and support, and hiring talented, mission-driven people who make it all happen. The Alzheimer’s Association has been ranked as one of the Best Nonprofits to Work For by The Nonprofit Times nine years in a row, recognizing our leadership, competitive compensation and benefits, flexibility and mission-driven atmosphere. It takes a uniquely motivated person to be a part of our team - but we believe that person could be you.
General Summary This position is responsible for the implementation of the events, Boston Hope on the Harbor and an Eat.Drink.End ALZ and their wrap around events to meet or exceed the budgeted goals through volunteer recruitment and engagement as well as through corporate development. Measurable outcomes for this position include: achieving designated financial and participant goals through corporate and individual fundraising, corporate solicitation, community partnerships, as well as increasing brand awareness and visibility in the community. This position reports to the V.P. of Development, and is based in Waltham, MA.
Essential Duties and Responsibilities
Responsible for all aspects of the Hope on the Harbor (Boston gala) and an Eat.Drink.End ALZ event, with a total revenue goal of $1,255,000.
Responsible for high level volunteer recruitment, training, coaching, and management resulting in the attainment of revenue and committee goals.
Build relationships with key volunteers, attendees, sponsors and community leaders as well as existing and new corporate partners.
Responsible for overall Boston Hope on the Harbor and Eat. Drink. End ALZ event volunteer committee development, budget, timeline, marketing/PR, logistics and best practice implementation.
Through volunteer networks, prospect, cultivate and steward Boston Hope on the Harbor and Eat. Drink. End ALZ event sponsors and donors to achieve development goals.
Maintain year-round relationships with key corporate sponsors and constituents to ensure involvement in all relevant chapter activities and recognition opportunities.
Supervise vendors to ensure timeline, production needs and budget goals are met.
Work with Senior Leadership team members to develop timelines, strategies and goal setting to ensure team’s success .
Work cross-functionally with other Departments including Marketing and Communications, Major Gifts, Care and Support, Public Policy, and Finance to increase outreach and to identify and lead volunteer engagement and recruitment activities for all events.
Work with the volunteer planning committee to organize outreach activities that promote the Alzheimer’s Association mission, including community presentations and corporate engagement opportunities.
Ensure Alzheimer Association’s standards are being followed.
Responsible for other duties as assigned.
Actively participate in learning opportunities for professional growth and self- improvement.
Minimum Requirements
Bachelor's degree or equivalent experience.
At least three years of proven experience in recruiting and mobilizing volunteers to achieve goals.
Preferred peer-to-peer fundraising experience or equivalent sales background.
Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners.
Demonstrated ability to form and develop corporate relationships and partnerships.
Ability to manage large numbers of volunteers at different levels of expertise with diplomacy.
Ability to work with diverse communities and demonstrate inclusion.
Excellent interpersonal skills including verbal and written.
Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals. While most such travel is same day, occasional overnight travel or air travel may be required.
Ability and willingness to work evenings and weekends as required for the job.
Ability to bend, stoop, lift and transport up to 25 lbs. of materials.
Strong computer skills, proficient with Microsoft Office products and social media; experience with, or ability to rapidly learn, Luminate/Convio software.
Must have valid driver’s license, access to reliable vehicle, good driving record and proof of automobile insurance.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply Online
Dec 04, 2019
Full time
Senior Manager, Relationship Events (Gala)
Posted : 12/3/2019
Job Reference # : 3831
Waltham, MA
Be part of the movement to end Alzheimer’s!
Right now, millions of Americans are facing the devastation of Alzheimer’s. This disease is robbing us of our finances, our families and our futures - but at the Alzheimer’s Association, we’re relentlessly working to change that by addressing the challenges in front of us with speed and without limitations or boundaries. With our network of more than 75 chapters across the country, we’re advancing world-class research, ensuring access to gold-standard care and support, and hiring talented, mission-driven people who make it all happen. The Alzheimer’s Association has been ranked as one of the Best Nonprofits to Work For by The Nonprofit Times nine years in a row, recognizing our leadership, competitive compensation and benefits, flexibility and mission-driven atmosphere. It takes a uniquely motivated person to be a part of our team - but we believe that person could be you.
General Summary This position is responsible for the implementation of the events, Boston Hope on the Harbor and an Eat.Drink.End ALZ and their wrap around events to meet or exceed the budgeted goals through volunteer recruitment and engagement as well as through corporate development. Measurable outcomes for this position include: achieving designated financial and participant goals through corporate and individual fundraising, corporate solicitation, community partnerships, as well as increasing brand awareness and visibility in the community. This position reports to the V.P. of Development, and is based in Waltham, MA.
Essential Duties and Responsibilities
Responsible for all aspects of the Hope on the Harbor (Boston gala) and an Eat.Drink.End ALZ event, with a total revenue goal of $1,255,000.
Responsible for high level volunteer recruitment, training, coaching, and management resulting in the attainment of revenue and committee goals.
Build relationships with key volunteers, attendees, sponsors and community leaders as well as existing and new corporate partners.
Responsible for overall Boston Hope on the Harbor and Eat. Drink. End ALZ event volunteer committee development, budget, timeline, marketing/PR, logistics and best practice implementation.
Through volunteer networks, prospect, cultivate and steward Boston Hope on the Harbor and Eat. Drink. End ALZ event sponsors and donors to achieve development goals.
Maintain year-round relationships with key corporate sponsors and constituents to ensure involvement in all relevant chapter activities and recognition opportunities.
Supervise vendors to ensure timeline, production needs and budget goals are met.
Work with Senior Leadership team members to develop timelines, strategies and goal setting to ensure team’s success .
Work cross-functionally with other Departments including Marketing and Communications, Major Gifts, Care and Support, Public Policy, and Finance to increase outreach and to identify and lead volunteer engagement and recruitment activities for all events.
Work with the volunteer planning committee to organize outreach activities that promote the Alzheimer’s Association mission, including community presentations and corporate engagement opportunities.
Ensure Alzheimer Association’s standards are being followed.
Responsible for other duties as assigned.
Actively participate in learning opportunities for professional growth and self- improvement.
Minimum Requirements
Bachelor's degree or equivalent experience.
At least three years of proven experience in recruiting and mobilizing volunteers to achieve goals.
Preferred peer-to-peer fundraising experience or equivalent sales background.
Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners.
Demonstrated ability to form and develop corporate relationships and partnerships.
Ability to manage large numbers of volunteers at different levels of expertise with diplomacy.
Ability to work with diverse communities and demonstrate inclusion.
Excellent interpersonal skills including verbal and written.
Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals. While most such travel is same day, occasional overnight travel or air travel may be required.
Ability and willingness to work evenings and weekends as required for the job.
Ability to bend, stoop, lift and transport up to 25 lbs. of materials.
Strong computer skills, proficient with Microsoft Office products and social media; experience with, or ability to rapidly learn, Luminate/Convio software.
Must have valid driver’s license, access to reliable vehicle, good driving record and proof of automobile insurance.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply Online
Senior Event Assistant, Special Events
Requisition #
2334809
Job Location
Canada-British Columbia-Vancouver
Job Stream
Administration
Job Type
Permanent, Full-Time
Number of Positions
1
Start Date of Employment
ASAP
Posting Date
03-Dec-2019
Travel Required
Not Required
Educational Requirements
N/A
Languages Required
English
Job Description
The BC Cancer Foundation is the fundraising partner of BC Cancer and the largest charitable funder for cancer research in B.C. Every dollar we raise stays right here at BC Cancer to advance research and enhance care for the people of B.C.
With almost 80 employees working across 5 sites in B.C we are actively working with our 100,000 donors and communities to inspire investment in BC Cancer and our provincial teams of world-leading researchers, oncologists and care providers.
We are a professional, passionate and positive team who believe that we can help make a difference in the lives of all British Columbians.
The Position
Reporting directly to the Associate Director, Special Events, this role works with the Special Events team across three main functions:
Provide administrative support to the Vancouver Signature Events team through auction solicitation and organization, auction item description writing, securing and submitting proof of retail value for auction items as per CRA regulations, submitting gaming licenses, follow up with committee members and donors, packing event kits, taking minutes at committee meetings as needed, taking ticket payment over the phone and submitting to finance team, manage excel spreadsheets for auction and tickets, work with Development Officer on managing the auction process from start to finish, manage auction catalogue creation, and other tasks as needed.
Provide administrative support to the Special Events team through office administration including ordering and maintaining office supplies, entering Raisers Edge actions, accepting walk-in donations, selling merchandise, organizing couriers, booking travel, budget planning and tracking, accounts payable data entry, and planning, coordinating and implementing assigned projects.
Provide administrative support for the Special Events team's varied portfolios including Community Partner Events and regional Signature Events.
This role works with a number of specialized software programs, including data entry and report queries in our donor database (Raiser’s Edge, RE NXT), invoice and expense claim processing in our document management software (PaperSave), and ticket, auction and guest list software and websites (Auction Tracker, Givergy, Luminate Online).
The Person
The successful candidate will be positive, proactive, and embody a can-do attitude no matter what task is sent their way. This role requires strong project coordination and implementation, organizational and time management skills. They will also have excellent interpersonal skills, a strong customer service approach, the ability to work effectively within a dynamic team setting and be considered a team player. Strong attention to detail and the ability to communicate effectively both verbally and in writing are required. The ideal person displays compassion, mature judgment, and highly developed listening skills.
The successful candidate will have demonstrated competence in computer software such as Microsoft Office Suite (i.e. word processing, spreadsheets, presentations and email) and Raiser’s Edge. An interest in special events, particularly fundraising events, and a desire to obtain the skills to grow into a development role within the Foundation will be considered valuable assets.
The Qualifications
The ideal candidate will possess a degree or diploma from a recognized post-secondary institution, plus two years of experience in administration and special events, preferably working within fundraising, or an equivalent combination of education, training and experience.
A willingness to work evenings and weekends is required, as is occasional travel throughout the province of B.C. Must have a valid driver’s license and regular access to a vehicle.
Dec 04, 2019
Full time
Senior Event Assistant, Special Events
Requisition #
2334809
Job Location
Canada-British Columbia-Vancouver
Job Stream
Administration
Job Type
Permanent, Full-Time
Number of Positions
1
Start Date of Employment
ASAP
Posting Date
03-Dec-2019
Travel Required
Not Required
Educational Requirements
N/A
Languages Required
English
Job Description
The BC Cancer Foundation is the fundraising partner of BC Cancer and the largest charitable funder for cancer research in B.C. Every dollar we raise stays right here at BC Cancer to advance research and enhance care for the people of B.C.
With almost 80 employees working across 5 sites in B.C we are actively working with our 100,000 donors and communities to inspire investment in BC Cancer and our provincial teams of world-leading researchers, oncologists and care providers.
We are a professional, passionate and positive team who believe that we can help make a difference in the lives of all British Columbians.
The Position
Reporting directly to the Associate Director, Special Events, this role works with the Special Events team across three main functions:
Provide administrative support to the Vancouver Signature Events team through auction solicitation and organization, auction item description writing, securing and submitting proof of retail value for auction items as per CRA regulations, submitting gaming licenses, follow up with committee members and donors, packing event kits, taking minutes at committee meetings as needed, taking ticket payment over the phone and submitting to finance team, manage excel spreadsheets for auction and tickets, work with Development Officer on managing the auction process from start to finish, manage auction catalogue creation, and other tasks as needed.
Provide administrative support to the Special Events team through office administration including ordering and maintaining office supplies, entering Raisers Edge actions, accepting walk-in donations, selling merchandise, organizing couriers, booking travel, budget planning and tracking, accounts payable data entry, and planning, coordinating and implementing assigned projects.
Provide administrative support for the Special Events team's varied portfolios including Community Partner Events and regional Signature Events.
This role works with a number of specialized software programs, including data entry and report queries in our donor database (Raiser’s Edge, RE NXT), invoice and expense claim processing in our document management software (PaperSave), and ticket, auction and guest list software and websites (Auction Tracker, Givergy, Luminate Online).
The Person
The successful candidate will be positive, proactive, and embody a can-do attitude no matter what task is sent their way. This role requires strong project coordination and implementation, organizational and time management skills. They will also have excellent interpersonal skills, a strong customer service approach, the ability to work effectively within a dynamic team setting and be considered a team player. Strong attention to detail and the ability to communicate effectively both verbally and in writing are required. The ideal person displays compassion, mature judgment, and highly developed listening skills.
The successful candidate will have demonstrated competence in computer software such as Microsoft Office Suite (i.e. word processing, spreadsheets, presentations and email) and Raiser’s Edge. An interest in special events, particularly fundraising events, and a desire to obtain the skills to grow into a development role within the Foundation will be considered valuable assets.
The Qualifications
The ideal candidate will possess a degree or diploma from a recognized post-secondary institution, plus two years of experience in administration and special events, preferably working within fundraising, or an equivalent combination of education, training and experience.
A willingness to work evenings and weekends is required, as is occasional travel throughout the province of B.C. Must have a valid driver’s license and regular access to a vehicle.
Events Coordinator
Location Vancouver, British Columbia
Job ID R0002318
Date posted 12/03/2019
Job Description Summary
Malachite Management Inc., part of the STEMCELL Group of Companies, provides association and conference management services to non-profit associations around the world. Malachite’s vision is to connect with every health science professional in the world, our mission is to accelerate the health sciences, and our core values can be summed up in three words: integrity, inspiration, ingenuity. The Malachite team is passionate about success and knows that our company’s most valuable asset is our team. If you are a driven professional who shares Malachite's core values, we want to hear from you. The Event Coordinator will be responsible for providing support on the day-to-day meeting coordination and general meeting details for all of Malachite’s association and conference clients.
Job Description
Duties & Responsibilities
Work with the Director, Conferences & Events on association and conference clients to:
Determine room assignments and optimize delegate flow
Determine the audio visual requirements for the meeting
Support, manage and coordinate all requirements from sponsors for symposia, focus groups, tutorials, etc.
Manage food and beverage requirements for all conference events
Act as the primary liaison with venue staff and oversee all onsite activities, including registration desk, meeting rooms, social events, etc. for smaller events
Provide post-conference services such as appropriate financial reporting, statistical reporting, and conference evaluation summaries etc.
May be assigned a client conference to plan and execute, from start to finish, with supervision
Some travel to on site conferences (20-30 days/year)
Provide project support to the Director, Conferences & Events:
Once sponsors and exhibitors have been confirmed by Association staff, contact, confirm, and service conference sponsors and exhibitors throughout conference
Prepare appropriate conference and event signage
Manage rooming lists and hotel reservations for speakers, sponsors, board members and other delegates as determined by the association
Arrange shipping of conference materials to the show site
Other job-specific responsibilities as required
General team responsibilities:
Provide the highest standard of service to all Malachite clients
Participate in and contribute to Malachite corporate planning events, including regular staff meetings and strategic planning events
Contribute ideas and support initiatives to reach corporate goals
Working with the Director to set and attain individual goals that align with corporate goals
Support the entire Malachite team in day-to-day operations by providing vacation coverage for colleagues, share knowledge and experience, train new employees, provide assistance beyond the range of normal job duties at busy times (e.g. during conferences), etc.
Other general team responsibilities as required
Qualifications
Post-secondary degree or diploma, preferably in hospitality, business, science or another area relevant to the areas of focus for Malachite’s clients, or equivalent work experience
1 to 2 years of relevant experience in a coordination role
Meeting or event planning support experience an asset
Strong interpersonal and client service skills
Excellent communication skills
Customer service oriented
Thrive in multi-tasking, multi-party and deadline-driven environments
Proficient in Microsoft Office Suite
Highly organized
Detail oriented
STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities.
To apply please select the apply button. You will then be directed to a login screen asking you to set up an account. You must set up an account in order to apply.
Create an account by selecting the create account button. You will then be asked for your email and to create a password. Your Password must be eight characters long, contain at least one special character, one capital letter, and a number.Once you have created your password you will be asked to upload your resume. Uploading your resume will provide the ability to auto-populate your application with information from your resume. If you prefer to manually complete all of the fields in the application you can do this by clicking next. You can upload your cover letter as an attachment in the attachments screen. Thank you for your interest in STEMCELL!
Dec 03, 2019
Full time
Events Coordinator
Location Vancouver, British Columbia
Job ID R0002318
Date posted 12/03/2019
Job Description Summary
Malachite Management Inc., part of the STEMCELL Group of Companies, provides association and conference management services to non-profit associations around the world. Malachite’s vision is to connect with every health science professional in the world, our mission is to accelerate the health sciences, and our core values can be summed up in three words: integrity, inspiration, ingenuity. The Malachite team is passionate about success and knows that our company’s most valuable asset is our team. If you are a driven professional who shares Malachite's core values, we want to hear from you. The Event Coordinator will be responsible for providing support on the day-to-day meeting coordination and general meeting details for all of Malachite’s association and conference clients.
Job Description
Duties & Responsibilities
Work with the Director, Conferences & Events on association and conference clients to:
Determine room assignments and optimize delegate flow
Determine the audio visual requirements for the meeting
Support, manage and coordinate all requirements from sponsors for symposia, focus groups, tutorials, etc.
Manage food and beverage requirements for all conference events
Act as the primary liaison with venue staff and oversee all onsite activities, including registration desk, meeting rooms, social events, etc. for smaller events
Provide post-conference services such as appropriate financial reporting, statistical reporting, and conference evaluation summaries etc.
May be assigned a client conference to plan and execute, from start to finish, with supervision
Some travel to on site conferences (20-30 days/year)
Provide project support to the Director, Conferences & Events:
Once sponsors and exhibitors have been confirmed by Association staff, contact, confirm, and service conference sponsors and exhibitors throughout conference
Prepare appropriate conference and event signage
Manage rooming lists and hotel reservations for speakers, sponsors, board members and other delegates as determined by the association
Arrange shipping of conference materials to the show site
Other job-specific responsibilities as required
General team responsibilities:
Provide the highest standard of service to all Malachite clients
Participate in and contribute to Malachite corporate planning events, including regular staff meetings and strategic planning events
Contribute ideas and support initiatives to reach corporate goals
Working with the Director to set and attain individual goals that align with corporate goals
Support the entire Malachite team in day-to-day operations by providing vacation coverage for colleagues, share knowledge and experience, train new employees, provide assistance beyond the range of normal job duties at busy times (e.g. during conferences), etc.
Other general team responsibilities as required
Qualifications
Post-secondary degree or diploma, preferably in hospitality, business, science or another area relevant to the areas of focus for Malachite’s clients, or equivalent work experience
1 to 2 years of relevant experience in a coordination role
Meeting or event planning support experience an asset
Strong interpersonal and client service skills
Excellent communication skills
Customer service oriented
Thrive in multi-tasking, multi-party and deadline-driven environments
Proficient in Microsoft Office Suite
Highly organized
Detail oriented
STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities.
To apply please select the apply button. You will then be directed to a login screen asking you to set up an account. You must set up an account in order to apply.
Create an account by selecting the create account button. You will then be asked for your email and to create a password. Your Password must be eight characters long, contain at least one special character, one capital letter, and a number.Once you have created your password you will be asked to upload your resume. Uploading your resume will provide the ability to auto-populate your application with information from your resume. If you prefer to manually complete all of the fields in the application you can do this by clicking next. You can upload your cover letter as an attachment in the attachments screen. Thank you for your interest in STEMCELL!
SPECIAL EVENTS COORDINATOR
Midwest Southwest
Detroit, Mi
Administrative
Full Time
AEGLV3256
AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:
AEG Presents , which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
AEG Sports , which is the world’s largest operator of sports franchises and high-profile sporting events
AEG Global Partnerships , which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
AEG Real Estate , which develops major sports and entertainment districts worldwide
With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
Position Summary:
The Special Events Coordinator shall be responsible for the planning, budgeting, and implementation of events as assigned by the General Manager including the backstage hospitality for touring artists when applicable. Under administrative direction of the General Manager, the Events Coordinator is responsible for assisting tenants with their scheduled events. This position will be responsible for equipment, supplies, inventory and physical plant areas involved in this position (dressing rooms, backstage hospitality and similar areas). The Events Coordinator also serves as the venue representative to local hotels and develops relationships and coordinates pricing with these organizations.
Essential Functions:
Assist manager in ensuring proper support staff to fulfill of contractual arrangements and works vendors associated within the area.
Produce detailed budgeting information including, but not limited to: pre-show/pre-event budget.
Build and cultivate relationships with vendors such as caterers, hotels and equipment providers to negotiate for best pricing available.
Maintain database of potential targets for Special Events and participates in solicitation efforts. May conduct assigned market research as directed.
Participate in association meetings for event planners and similar organization. Attend meetings, network, and provides data to General Manager.
Manage events as assigned and work as the direct contact for the special events. Attend rental meetings and provide budgets, proposals and contracts.
Prepares checklists, schedules and other correspondence for departments relative to events. May prepare detailed outlines and instructions for events as required
This position may also assist with ordering of venue supplies, staff uniform shirts/outfits and maintain hospitality files (hotels, maps, menus) for quick access and acts as liaison for same.
Required Qualifications:
A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)
2-4 years of related work experience
Experience in hospitality and food service industries
Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
Knowledge of legal and risk issues surrounding food service, contract fulfillment and leases
Exceptional problem solving skills
Exceptional Customer Service skills to interface with artists, management, tenants and other high profile persons
Highly organized and flexible. Able to work under pressure calmly.
Budgeting and inventory experience. Ability to handle cash and checks, figure sums and provide expense reports
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
Dec 03, 2019
Full time
SPECIAL EVENTS COORDINATOR
Midwest Southwest
Detroit, Mi
Administrative
Full Time
AEGLV3256
AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:
AEG Presents , which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
AEG Sports , which is the world’s largest operator of sports franchises and high-profile sporting events
AEG Global Partnerships , which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
AEG Real Estate , which develops major sports and entertainment districts worldwide
With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
Position Summary:
The Special Events Coordinator shall be responsible for the planning, budgeting, and implementation of events as assigned by the General Manager including the backstage hospitality for touring artists when applicable. Under administrative direction of the General Manager, the Events Coordinator is responsible for assisting tenants with their scheduled events. This position will be responsible for equipment, supplies, inventory and physical plant areas involved in this position (dressing rooms, backstage hospitality and similar areas). The Events Coordinator also serves as the venue representative to local hotels and develops relationships and coordinates pricing with these organizations.
Essential Functions:
Assist manager in ensuring proper support staff to fulfill of contractual arrangements and works vendors associated within the area.
Produce detailed budgeting information including, but not limited to: pre-show/pre-event budget.
Build and cultivate relationships with vendors such as caterers, hotels and equipment providers to negotiate for best pricing available.
Maintain database of potential targets for Special Events and participates in solicitation efforts. May conduct assigned market research as directed.
Participate in association meetings for event planners and similar organization. Attend meetings, network, and provides data to General Manager.
Manage events as assigned and work as the direct contact for the special events. Attend rental meetings and provide budgets, proposals and contracts.
Prepares checklists, schedules and other correspondence for departments relative to events. May prepare detailed outlines and instructions for events as required
This position may also assist with ordering of venue supplies, staff uniform shirts/outfits and maintain hospitality files (hotels, maps, menus) for quick access and acts as liaison for same.
Required Qualifications:
A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)
2-4 years of related work experience
Experience in hospitality and food service industries
Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
Knowledge of legal and risk issues surrounding food service, contract fulfillment and leases
Exceptional problem solving skills
Exceptional Customer Service skills to interface with artists, management, tenants and other high profile persons
Highly organized and flexible. Able to work under pressure calmly.
Budgeting and inventory experience. Ability to handle cash and checks, figure sums and provide expense reports
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
Events Associate Manager
Toronto, ON, Canada
Full Time
Manager/Supervisor
Events Associate Manager
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of 24-7 services to about 350 young people each day.
As a national leader, we educate and advocate for long-term change to improve the lives of vulnerable youth. This includes influencing public policy, leading awareness and prevention programs and continually building and sharing our knowledge. As a learning organization, we strive for excellence and programs with impact.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer housing options, health and well-being support, training and skill development, and ongoing care once youth move into the community.
Thanks to our donors, who contribute almost 80 per cent of our $33 million annual operating budget, we are able to deliver these comprehensive programs and services.
Since 1982, Covenant House has supported more than 95,000 young people.
View Our Culture: https://www.youtube.com/watch?v=KFlhDTljow0&feature=youtu.be
Overview:
In this role the candidate will report to the Manager, Events and is responsible for the execution of select Covenant House signature events and some high-profile third party events. They ensure these events are successfully run by overseeing operational details, managing suppliers and inspiring volunteers.
Responsibilities:
Helps develop Creative and Tactical Briefs for events and is responsible for implementation of plans
Develops work back schedules needed for events and ensures that all timelines are met
Researches and compares venue and supplier proposals
Negotiate with event suppliers for optimum service and pricing
Secures insurance for venues and any additional licensing requirements
Tracks Give/Get charts and ensures sponsorship fulfillment
Utilize Raiser’s Edge to track daily activities
Helps event participants with registration and fundraising software
Tour event participants, donors and sponsors
Manages and attends third party events as assigned
Determines volunteer needs at events
Defines volunteer roles and requirements
Oversees management of volunteers at events
Provides input to develop and manage annual plans and budgets to support the strategic vision for the area
Works with the Manager, Events to implement current recognition program and ensure that donors and prospects are stewarded appropriately
Liaises with assigned sponsors to insure their needs are met
Skills, Experience:
Must have prior special event management experience of large events.
Experience with P2P fundraising events and asset
University/college degree or equivalent in fundraising or event management
Demonstrated success in achieving fundraising targets and deadlines within established budgets
Experience working with volunteer committees
Success in obtaining sponsorships
Proven track record in writing successful proposals
Experience with AKA Raisin and the Raiser’s Edge an asset
Proficient in Microsoft Office
What we offer:
Meaningful work.
Competitive compensation
Full benefits package (Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more)
Paid vacation time.
Employee perks
Interested candidates should submit their cover letter and resume online through our careers page at https://covenanthouse.applytojob.com/ . Only those candidates selected for an interview will be contacted.
As an employer, Covenant House is committed to building an organization that reflects the diversity of our clients and the communities we serve. We encourage applications from qualified individuals who represent diverse communities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policies on Accommodation, a request for accommodation will be accepted as part of Covenant House recruitment process.
Dec 03, 2019
Full time
Events Associate Manager
Toronto, ON, Canada
Full Time
Manager/Supervisor
Events Associate Manager
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of 24-7 services to about 350 young people each day.
As a national leader, we educate and advocate for long-term change to improve the lives of vulnerable youth. This includes influencing public policy, leading awareness and prevention programs and continually building and sharing our knowledge. As a learning organization, we strive for excellence and programs with impact.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer housing options, health and well-being support, training and skill development, and ongoing care once youth move into the community.
Thanks to our donors, who contribute almost 80 per cent of our $33 million annual operating budget, we are able to deliver these comprehensive programs and services.
Since 1982, Covenant House has supported more than 95,000 young people.
View Our Culture: https://www.youtube.com/watch?v=KFlhDTljow0&feature=youtu.be
Overview:
In this role the candidate will report to the Manager, Events and is responsible for the execution of select Covenant House signature events and some high-profile third party events. They ensure these events are successfully run by overseeing operational details, managing suppliers and inspiring volunteers.
Responsibilities:
Helps develop Creative and Tactical Briefs for events and is responsible for implementation of plans
Develops work back schedules needed for events and ensures that all timelines are met
Researches and compares venue and supplier proposals
Negotiate with event suppliers for optimum service and pricing
Secures insurance for venues and any additional licensing requirements
Tracks Give/Get charts and ensures sponsorship fulfillment
Utilize Raiser’s Edge to track daily activities
Helps event participants with registration and fundraising software
Tour event participants, donors and sponsors
Manages and attends third party events as assigned
Determines volunteer needs at events
Defines volunteer roles and requirements
Oversees management of volunteers at events
Provides input to develop and manage annual plans and budgets to support the strategic vision for the area
Works with the Manager, Events to implement current recognition program and ensure that donors and prospects are stewarded appropriately
Liaises with assigned sponsors to insure their needs are met
Skills, Experience:
Must have prior special event management experience of large events.
Experience with P2P fundraising events and asset
University/college degree or equivalent in fundraising or event management
Demonstrated success in achieving fundraising targets and deadlines within established budgets
Experience working with volunteer committees
Success in obtaining sponsorships
Proven track record in writing successful proposals
Experience with AKA Raisin and the Raiser’s Edge an asset
Proficient in Microsoft Office
What we offer:
Meaningful work.
Competitive compensation
Full benefits package (Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more)
Paid vacation time.
Employee perks
Interested candidates should submit their cover letter and resume online through our careers page at https://covenanthouse.applytojob.com/ . Only those candidates selected for an interview will be contacted.
As an employer, Covenant House is committed to building an organization that reflects the diversity of our clients and the communities we serve. We encourage applications from qualified individuals who represent diverse communities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policies on Accommodation, a request for accommodation will be accepted as part of Covenant House recruitment process.
Executive Conference Service Manager
Management
Miami Beach, Florida
Apply
Description
Position at Nobu Eden Roc Miami Beach
The Executive Conference Manager handles smaller size groups and rooms only room blocks
Essential Functions
Prepare Group Resume & Banquet Event Orders. Attend Group Resume Meeting & BEO Meeting to communicate all event needs to all hotel departments.
Responsible for all aspects of account management, adhering to corporate guidelines.
Coordinate with sales and operational departments to ensure VIP amenities and needs are determined and executed.
Assign banquet/meeting rooms based on the needs of clients.
Establish rapport with meeting planners while promoting hotel facilities and services.
Plan and conduct pre & post-convention meetings with clients and applicable departments.
Broaden existing client event scope and increase awareness of hotel’s amenities and services with the goals of value creation and revenue maximization.
Maximize exposure through creative promotion both during and pre /post event.
Aggressively communicate clients’ needs pre-arrival, while in house and share post-event feedback to ensure retention of accounts.
Keep abreast of market trends, competitor's activities and guest/client feedback.
Respond to all correspondence from clients within 24 hours.
Manage key accounts as assigned.
Greet and support guests during events and critical movements.
Monitor office administrative support personnel.
Understand room types, rate and codes.
Make room reservations.
Conduct planning site visits.
Entertain clients as appropriate.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
. Develop customized menus, teambuilding, décor, entertainment, transportation, etc as needed.
Resolve guest complaints, ensuring guest satisfaction.
Utilize all technology tools to their maximum output.
Prepare correspondence, memos, proposals, vendor contracts and reports.
Document all guest requests/complaints and communicate such to respective personnel for proper handling.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Follow up on Guest Satisfaction
Other Duties
All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
Comply with hotel grooming standards for both uniformed and non-uniformed associates.
Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.
Working Conditions & Physical Requirements
Physical Effort:
Significant portions of day require prolonged standing, moving and sedentary work. Ability to visually review documents and computer screen throughout day.
Physical Environment:
Ability to walk or stand for extended periods of time during course of shift.
Manual Skills
Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Work Schedule:
Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.
Safety:
Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.
Qualifications
Education:
High school diploma or equivalent vocational training certificate required. Some college or college degree preferred. Degree in hospitality management preferred.
Experience:
Experience as Conference Manager. Prior experience within a four star hotel brand preferred.
Computer Skill & Other Technical Skills:
Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.
Ability to learn, utilize and communicate effectively via company issued communication devices.
Communication:
Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:
n/a
Other:
Must be customer-service oriented and have excellent hospitality skills.
Must be able to calculate basic mathematic functions.
Dec 02, 2019
Full time
Executive Conference Service Manager
Management
Miami Beach, Florida
Apply
Description
Position at Nobu Eden Roc Miami Beach
The Executive Conference Manager handles smaller size groups and rooms only room blocks
Essential Functions
Prepare Group Resume & Banquet Event Orders. Attend Group Resume Meeting & BEO Meeting to communicate all event needs to all hotel departments.
Responsible for all aspects of account management, adhering to corporate guidelines.
Coordinate with sales and operational departments to ensure VIP amenities and needs are determined and executed.
Assign banquet/meeting rooms based on the needs of clients.
Establish rapport with meeting planners while promoting hotel facilities and services.
Plan and conduct pre & post-convention meetings with clients and applicable departments.
Broaden existing client event scope and increase awareness of hotel’s amenities and services with the goals of value creation and revenue maximization.
Maximize exposure through creative promotion both during and pre /post event.
Aggressively communicate clients’ needs pre-arrival, while in house and share post-event feedback to ensure retention of accounts.
Keep abreast of market trends, competitor's activities and guest/client feedback.
Respond to all correspondence from clients within 24 hours.
Manage key accounts as assigned.
Greet and support guests during events and critical movements.
Monitor office administrative support personnel.
Understand room types, rate and codes.
Make room reservations.
Conduct planning site visits.
Entertain clients as appropriate.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
. Develop customized menus, teambuilding, décor, entertainment, transportation, etc as needed.
Resolve guest complaints, ensuring guest satisfaction.
Utilize all technology tools to their maximum output.
Prepare correspondence, memos, proposals, vendor contracts and reports.
Document all guest requests/complaints and communicate such to respective personnel for proper handling.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Follow up on Guest Satisfaction
Other Duties
All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
Comply with hotel grooming standards for both uniformed and non-uniformed associates.
Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.
Working Conditions & Physical Requirements
Physical Effort:
Significant portions of day require prolonged standing, moving and sedentary work. Ability to visually review documents and computer screen throughout day.
Physical Environment:
Ability to walk or stand for extended periods of time during course of shift.
Manual Skills
Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Work Schedule:
Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.
Safety:
Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.
Qualifications
Education:
High school diploma or equivalent vocational training certificate required. Some college or college degree preferred. Degree in hospitality management preferred.
Experience:
Experience as Conference Manager. Prior experience within a four star hotel brand preferred.
Computer Skill & Other Technical Skills:
Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.
Ability to learn, utilize and communicate effectively via company issued communication devices.
Communication:
Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:
n/a
Other:
Must be customer-service oriented and have excellent hospitality skills.
Must be able to calculate basic mathematic functions.
Event Coordinator, Tourism
Req ID: 3462 Vacancy Type: Permanent Number of Positions: 1 Closing Date: 12/11/2019
Job Summary
Working for the City means you are part of something big, something special!! You will be part for a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga.
Do you enjoy working in the tourism industry? Are you up to the challenge of competing globally for meetings and conferences? Are you a dynamic results oriented person looking for a position that combines your sales and prospecting skills with the challenges of competing globally for business travel? Can you learn quickly and constantly adapt to changing conditions? If you have experience in lead generation, servicing and after-care, why not join our team?
The City of Mississauga Tourism Unit has an opportunity to further develop your career in the field of tourism and drive new business to grow our visitor economy. Reporting to the Manager of Tourism, and as a key member of the Discover Mississauga team, you will provide professional expertise into the conference and business events sector.
Duties and Responsibilities
•Build and distribute Requests for Proposals (RFP’s) to stakeholders and to partner hotels •Support event servicing •Provide content for applicable presentation packages (sales support, bid documents) •Coordinate and facilitate industry familiarization (FAM) tours and site visits •Track all bookings for the year •Manage and update Customer Relationship Management (CRM) database and sales documents •Manage leads and accounts as requested by the Sport Tourism and Business Events Coordinator •Attend/participate in industry events (industry mixers, sport events, open houses) •Order, organize and track promotional items •Special project support as required •Must be able to travel independantly within the City and may require some air travel •Flexible evening and weekends shifts may be required. •Other duties as assigned
Skills and Qualifications
•Graduate of a post-secondary institution or related certification in Business Administration, Tourism and Hospitality, Event Management, or related field is required
•Minimum 2-4 years of experience in event hosting, sales and the tourism environment is essential
•Excellent organizational, time management and analytical skills with the ability to maintain a high quality of work under self-direction
•Must be able to Work effectively in a team setting as well as independently
•The ability to act as liaison between internal and external clients
•Proven ability to deal effectively with confidentialiaty
•Experience with various software applications including: CRM, Microsoft Office Suite
•Excellent problem solving and customer service skills
•Ability to pay attention to details; be organized and set priorities
•Excellent research and analytical skills
•Excellent interpersonal, communication skills (both written and verbal) and presentation skills required
•Business travel will be required
#LI-CMS
Hourly Rate/Salary: $ 61,194.00 - $ 81,593.00 Hours of Work: 35 Work Location: 201 City Centre Drive Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Sport & Community Development Non-Union/Union: Non Union
A Criminal Record Search will be required of the successful candidate, their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
We thank all who apply, however, only those candidates selected for an interview will be contacted.
All personal information is collected under the authority of the Municipal Act.
We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Nov 28, 2019
Full time
Event Coordinator, Tourism
Req ID: 3462 Vacancy Type: Permanent Number of Positions: 1 Closing Date: 12/11/2019
Job Summary
Working for the City means you are part of something big, something special!! You will be part for a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga.
Do you enjoy working in the tourism industry? Are you up to the challenge of competing globally for meetings and conferences? Are you a dynamic results oriented person looking for a position that combines your sales and prospecting skills with the challenges of competing globally for business travel? Can you learn quickly and constantly adapt to changing conditions? If you have experience in lead generation, servicing and after-care, why not join our team?
The City of Mississauga Tourism Unit has an opportunity to further develop your career in the field of tourism and drive new business to grow our visitor economy. Reporting to the Manager of Tourism, and as a key member of the Discover Mississauga team, you will provide professional expertise into the conference and business events sector.
Duties and Responsibilities
•Build and distribute Requests for Proposals (RFP’s) to stakeholders and to partner hotels •Support event servicing •Provide content for applicable presentation packages (sales support, bid documents) •Coordinate and facilitate industry familiarization (FAM) tours and site visits •Track all bookings for the year •Manage and update Customer Relationship Management (CRM) database and sales documents •Manage leads and accounts as requested by the Sport Tourism and Business Events Coordinator •Attend/participate in industry events (industry mixers, sport events, open houses) •Order, organize and track promotional items •Special project support as required •Must be able to travel independantly within the City and may require some air travel •Flexible evening and weekends shifts may be required. •Other duties as assigned
Skills and Qualifications
•Graduate of a post-secondary institution or related certification in Business Administration, Tourism and Hospitality, Event Management, or related field is required
•Minimum 2-4 years of experience in event hosting, sales and the tourism environment is essential
•Excellent organizational, time management and analytical skills with the ability to maintain a high quality of work under self-direction
•Must be able to Work effectively in a team setting as well as independently
•The ability to act as liaison between internal and external clients
•Proven ability to deal effectively with confidentialiaty
•Experience with various software applications including: CRM, Microsoft Office Suite
•Excellent problem solving and customer service skills
•Ability to pay attention to details; be organized and set priorities
•Excellent research and analytical skills
•Excellent interpersonal, communication skills (both written and verbal) and presentation skills required
•Business travel will be required
#LI-CMS
Hourly Rate/Salary: $ 61,194.00 - $ 81,593.00 Hours of Work: 35 Work Location: 201 City Centre Drive Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Sport & Community Development Non-Union/Union: Non Union
A Criminal Record Search will be required of the successful candidate, their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
We thank all who apply, however, only those candidates selected for an interview will be contacted.
All personal information is collected under the authority of the Municipal Act.
We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Corporate Meeting Planner
Location : San Diego, CA
Department : Fulfillment
Type : Full Time
Min. Experience : Mid Level
The FortuneBuilders Corporate Meeting Planner is a key team member of our Live Events Team. This is a full-time position based in San Diego, CA. This hire assumes full responsibility for the planning, set-up, and execution of 15+ live bootcamp events per year across the country. The ideal candidate is a highly driven, passionate professional and a master negotiator who thinks outside the box with creative solutions to source just the right venue for our Full Immersion events.
What will you do?
The successful candidate’s responsibilities will include, but not limited to :
Spearhead and facilitate all aspects of booking hotels for the Full Immersion events.
Work with Director of Live Events on the calendar to determine preferred dates, cities & regions.
Negotiate meeting room space, staff & student sleeping room blocks, food & beverage and all other elements within the specs for the events.
Research & book hotel venues for approximately 355 Full Immersions throughout the year. This includes the meeting space based on set criteria, audio visual, speaker sleeping rooms and all other aspects of the weekend event.
Create relationships with our current corporate contacts as well as build new relationships with boutique hotels.
Work and support Brand Standards.
Review, negotiate, and sign all contracts.
Manage and maintain budgets including but not limited to the pre-event cost analysis, final budget and final hotel bill approval and payment.
Track and measure all KPI’s.
What are we looking for ?
3 to 5 years experience in Meeting Planning, Convention & Visitors Bureau, Destination, or other hospitality related elements & venue booking.
Excellent Communication skills for in person, telephone and written.
Strong salesmanship, building relationships and planning abilities are required. well as basic skills in Microsoft office or a Client Relationship Program.
Travel as necessary for business needs both domestically, approximately 10 percent.
Ideal candidate should enjoy the Hospitality Event industry; and Building relationships
Experience in excel and google spreadsheets.
Ability to travel.
Strong entrepreneurial spirit to grow and sustain a business
Education required :
Bachelor’s Degree or equivalent experience
This is an IN-OFFICE, FULL TIME position in our offices located in Pacific Beach.
Visit the FortuneBuilder's Glassdoor page to learn more about our mission and culture!
About FortuneBuilders
FortuneBuilders is the leading real estate investment education company in the country. We have been ranked multiple times as one of America's fastest growing private companies by Inc. Magazine. We show our real estate investor students the roadmap of how to turn their passion for real estate into a highly profitable business that provides the financial and lifestyle freedom they deserve.
Our team has been inspiring, educating, and leading real estate investors across the country since 2006. Our unique approach is highly sought after because we provide our students the blueprint to start and grow a real estate business, not just providing advice on a single aspect of investing.
The FortuneBuilders’ headquarters are located in sunny San Diego, two blocks from the ocean. With over 500 team members, we are growing every day and are looking for top A-Players to add value and contribute to the success of our students and our company.
FortuneBuilders provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetic information, marital status, veteran status or any other characteristic protected by federal, state or local law. Applicants of all ages are encouraged to apply. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Nov 27, 2019
Full time
Corporate Meeting Planner
Location : San Diego, CA
Department : Fulfillment
Type : Full Time
Min. Experience : Mid Level
The FortuneBuilders Corporate Meeting Planner is a key team member of our Live Events Team. This is a full-time position based in San Diego, CA. This hire assumes full responsibility for the planning, set-up, and execution of 15+ live bootcamp events per year across the country. The ideal candidate is a highly driven, passionate professional and a master negotiator who thinks outside the box with creative solutions to source just the right venue for our Full Immersion events.
What will you do?
The successful candidate’s responsibilities will include, but not limited to :
Spearhead and facilitate all aspects of booking hotels for the Full Immersion events.
Work with Director of Live Events on the calendar to determine preferred dates, cities & regions.
Negotiate meeting room space, staff & student sleeping room blocks, food & beverage and all other elements within the specs for the events.
Research & book hotel venues for approximately 355 Full Immersions throughout the year. This includes the meeting space based on set criteria, audio visual, speaker sleeping rooms and all other aspects of the weekend event.
Create relationships with our current corporate contacts as well as build new relationships with boutique hotels.
Work and support Brand Standards.
Review, negotiate, and sign all contracts.
Manage and maintain budgets including but not limited to the pre-event cost analysis, final budget and final hotel bill approval and payment.
Track and measure all KPI’s.
What are we looking for ?
3 to 5 years experience in Meeting Planning, Convention & Visitors Bureau, Destination, or other hospitality related elements & venue booking.
Excellent Communication skills for in person, telephone and written.
Strong salesmanship, building relationships and planning abilities are required. well as basic skills in Microsoft office or a Client Relationship Program.
Travel as necessary for business needs both domestically, approximately 10 percent.
Ideal candidate should enjoy the Hospitality Event industry; and Building relationships
Experience in excel and google spreadsheets.
Ability to travel.
Strong entrepreneurial spirit to grow and sustain a business
Education required :
Bachelor’s Degree or equivalent experience
This is an IN-OFFICE, FULL TIME position in our offices located in Pacific Beach.
Visit the FortuneBuilder's Glassdoor page to learn more about our mission and culture!
About FortuneBuilders
FortuneBuilders is the leading real estate investment education company in the country. We have been ranked multiple times as one of America's fastest growing private companies by Inc. Magazine. We show our real estate investor students the roadmap of how to turn their passion for real estate into a highly profitable business that provides the financial and lifestyle freedom they deserve.
Our team has been inspiring, educating, and leading real estate investors across the country since 2006. Our unique approach is highly sought after because we provide our students the blueprint to start and grow a real estate business, not just providing advice on a single aspect of investing.
The FortuneBuilders’ headquarters are located in sunny San Diego, two blocks from the ocean. With over 500 team members, we are growing every day and are looking for top A-Players to add value and contribute to the success of our students and our company.
FortuneBuilders provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetic information, marital status, veteran status or any other characteristic protected by federal, state or local law. Applicants of all ages are encouraged to apply. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Senior Events Manager
Posting Date Nov 26, 2019 Job Number 19150824 Job Category Event Management Location Bethesda Marriott Suites, 6711 Democracy Blvd., Bethesda, Maryland, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? Yes Position Type Management Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 27, 2019
Full time
Senior Events Manager
Posting Date Nov 26, 2019 Job Number 19150824 Job Category Event Management Location Bethesda Marriott Suites, 6711 Democracy Blvd., Bethesda, Maryland, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? Yes Position Type Management Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Franchised Event Manager
Posting Date Nov 25, 2019 Job Number 19166385 Job Category Event Management Location Chicago Marriott Oak Brook (F), 1401 West 22nd Street, Oak Brook, Illinois, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? Yes Position Type Management Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via email at maria.qazi@marriottoakbrook.com
Additional Information: This hotel is owned and operated by an independent franchisee, Vinakom, Inc. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
MANAGEMENT COMPETENCIES
Leadership
•Adaptability- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
•Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
•Problem Solving and Decision Making- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
•Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
•Building and Contributing to Teams- Actively participates as a member of a team to move the team toward the completion of goals.
•Driving for Results- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
•Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
•Coworker Relationships- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
•Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
•Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
•Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
•Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
oEvent Planning- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
oEvent Services- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Education and Experience
• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
This company is an equal opportunity employer.
Nov 26, 2019
Full time
Franchised Event Manager
Posting Date Nov 25, 2019 Job Number 19166385 Job Category Event Management Location Chicago Marriott Oak Brook (F), 1401 West 22nd Street, Oak Brook, Illinois, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Relocation? Yes Position Type Management Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via email at maria.qazi@marriottoakbrook.com
Additional Information: This hotel is owned and operated by an independent franchisee, Vinakom, Inc. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
MANAGEMENT COMPETENCIES
Leadership
•Adaptability- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
•Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
•Problem Solving and Decision Making- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
•Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
•Building and Contributing to Teams- Actively participates as a member of a team to move the team toward the completion of goals.
•Driving for Results- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
•Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
•Coworker Relationships- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
•Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
•Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
•Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
•Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
oEvent Planning- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
oEvent Services- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Education and Experience
• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
This company is an equal opportunity employer.
Assistant Director, Special Events
STATUS: Full-Time, 40 hours per week DIVISION: Institutional Advancement REPORTS TO: Sr. Director of Development Operations SUPERVISES: Institutional Advancement Staff FLSA STATUS: Exempt
PROGRAM DESCRIPTION: The Assistant Director for Special Events is an integral member of the CCS Events Team and is responsible for coordinating the College’s two signature fundraising events – the Detroit International Wine Auction and the Student Exhibition Opening – as well as other events that support development and public relations efforts for the College.
POSITION ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
Operate as key project manager for special events to include on and off-premise logistics, sponsorship, production, coordination of staffing and volunteers, adherence to budget, etc.
Identify, cultivate and solicit corporate underwriters for events in conjunction with the IA team.
Work with Directors, VP of Institutional Advancement, and CCS President to identify, recruit and coordinate meetings of volunteer committees that support the Detroit International Wine Auction and other CCS events.
Manage relationships with outside partners including designers, printers, mail house, rentals, catering, etc.
Coordinate with donors and colleagues to execute auction lot fulfillment from the Detroit International Wine Auction lots.
Develop, update and manage detailed timelines for all events.
Work with city officials to obtain licenses and permits while adhering to city and state guidelines.
Coordinate the Colleges involvement in the North American International Auto Show.
Manage the event coordinator and oversee select administrative and volunteer aspects to plan and execute fund raising events.
Manage an event intern, when applicable, to ensure a successful a learning outcome and experience is achieved to meet the needs of the College and the intern requirements.
Maintain records of contact in Raiser’s Edge, Event module and related software, including setting up events, tracking expenses, registering participants, table/seat/paddle assignments, maintaining mailing information and overall list management in conjunction with database manager.
Function as a resource and advisor to other CCS departments and staff to assist them in planning successful meetings and events on campus.
Serve as an integral part of the Events Team and based on the number and complexity of events assigned/underway, assist with CCS events outside of primary responsibilities.
Support the Events Manager as needed.
Other duties as assigned.
SKILLS AND QUALIFICATIONS:
Bachelor’s degree or equivalent experience required.
Minimum of five years of fund raising or Alumni event planning experience.
Outstanding communication, interpersonal, organizational, presentation and independent problem-solving and decision-making skills required.
Ability to take initiative and efficiently manage time devoted to multiple projects with changing priorities required.
Must be proficient in an array of technology and software.
High-energy with positive attitude required.
Strong writing skills required.
Ability to work flexible shifts required.
Experience with Raisers’ Edge/Blackbaud software preferred.
Experience with Greater Giving or other auction software preferred.
Experience in project management or travel coordination a plus.
WORKING CONDITIONS: Office setting, including stairs. PHYSICAL DEMANDS: Evening and weekend work is required with occasional travel outside of SE Michigan. Must be able to occasionally lift and move boxes weighing up to 40-50 pounds for various event needs.
ABOUT CCS: College for Creative Studies is a nonprofit institution; it is one of the leading art and design colleges in the world. CCS is ranked by LinkedIn as a top three design school in the US and the best in the Midwest, based on alumni success. CCS has state-of-the-art facilities to support the complete range of creative production, from traditional art forms such as painting, glassblowing, foundry, and printmaking, to the most contemporary systems, including the latest digital imaging technology and extensive rapid prototyping output tools. The College currently enrolls more than 1,400 undergraduate and graduate students. It awards the Bachelor of Fine Arts degree in Advertising Design, Communication Design, Crafts, Entertainment Arts, Fashion Accessories Design, Fine Arts, Illustration, Interior Design, Photography, Product Design and Transportation Design, and the Master of Fine Arts degrees in Color and Materials Design, Interaction Design, Integrated Design and Transportation Design. An Art Education Teacher Certification program is also available.
To Apply
Applicants are encouraged to apply immediately. The search will close when a suitable candidate is hired. Interested candidates should submit the following in PDF format: Resume and a letter of application should be submitted to: hr@collegeforcreativestudies.edu .
Nov 26, 2019
Full time
Assistant Director, Special Events
STATUS: Full-Time, 40 hours per week DIVISION: Institutional Advancement REPORTS TO: Sr. Director of Development Operations SUPERVISES: Institutional Advancement Staff FLSA STATUS: Exempt
PROGRAM DESCRIPTION: The Assistant Director for Special Events is an integral member of the CCS Events Team and is responsible for coordinating the College’s two signature fundraising events – the Detroit International Wine Auction and the Student Exhibition Opening – as well as other events that support development and public relations efforts for the College.
POSITION ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
Operate as key project manager for special events to include on and off-premise logistics, sponsorship, production, coordination of staffing and volunteers, adherence to budget, etc.
Identify, cultivate and solicit corporate underwriters for events in conjunction with the IA team.
Work with Directors, VP of Institutional Advancement, and CCS President to identify, recruit and coordinate meetings of volunteer committees that support the Detroit International Wine Auction and other CCS events.
Manage relationships with outside partners including designers, printers, mail house, rentals, catering, etc.
Coordinate with donors and colleagues to execute auction lot fulfillment from the Detroit International Wine Auction lots.
Develop, update and manage detailed timelines for all events.
Work with city officials to obtain licenses and permits while adhering to city and state guidelines.
Coordinate the Colleges involvement in the North American International Auto Show.
Manage the event coordinator and oversee select administrative and volunteer aspects to plan and execute fund raising events.
Manage an event intern, when applicable, to ensure a successful a learning outcome and experience is achieved to meet the needs of the College and the intern requirements.
Maintain records of contact in Raiser’s Edge, Event module and related software, including setting up events, tracking expenses, registering participants, table/seat/paddle assignments, maintaining mailing information and overall list management in conjunction with database manager.
Function as a resource and advisor to other CCS departments and staff to assist them in planning successful meetings and events on campus.
Serve as an integral part of the Events Team and based on the number and complexity of events assigned/underway, assist with CCS events outside of primary responsibilities.
Support the Events Manager as needed.
Other duties as assigned.
SKILLS AND QUALIFICATIONS:
Bachelor’s degree or equivalent experience required.
Minimum of five years of fund raising or Alumni event planning experience.
Outstanding communication, interpersonal, organizational, presentation and independent problem-solving and decision-making skills required.
Ability to take initiative and efficiently manage time devoted to multiple projects with changing priorities required.
Must be proficient in an array of technology and software.
High-energy with positive attitude required.
Strong writing skills required.
Ability to work flexible shifts required.
Experience with Raisers’ Edge/Blackbaud software preferred.
Experience with Greater Giving or other auction software preferred.
Experience in project management or travel coordination a plus.
WORKING CONDITIONS: Office setting, including stairs. PHYSICAL DEMANDS: Evening and weekend work is required with occasional travel outside of SE Michigan. Must be able to occasionally lift and move boxes weighing up to 40-50 pounds for various event needs.
ABOUT CCS: College for Creative Studies is a nonprofit institution; it is one of the leading art and design colleges in the world. CCS is ranked by LinkedIn as a top three design school in the US and the best in the Midwest, based on alumni success. CCS has state-of-the-art facilities to support the complete range of creative production, from traditional art forms such as painting, glassblowing, foundry, and printmaking, to the most contemporary systems, including the latest digital imaging technology and extensive rapid prototyping output tools. The College currently enrolls more than 1,400 undergraduate and graduate students. It awards the Bachelor of Fine Arts degree in Advertising Design, Communication Design, Crafts, Entertainment Arts, Fashion Accessories Design, Fine Arts, Illustration, Interior Design, Photography, Product Design and Transportation Design, and the Master of Fine Arts degrees in Color and Materials Design, Interaction Design, Integrated Design and Transportation Design. An Art Education Teacher Certification program is also available.
To Apply
Applicants are encouraged to apply immediately. The search will close when a suitable candidate is hired. Interested candidates should submit the following in PDF format: Resume and a letter of application should be submitted to: hr@collegeforcreativestudies.edu .
25-Nov-2019
Director, Development Events and Women's Board
1975BR
Regular Full Time
Job Function and Responsibilities
The Chicago Zoological Society's Brookfield Zoo welcomes an average of 2 million visitors each year and is known throughout the world as a leader in animal welfare and conservation. We are committed to our important conservation mission, which is supported by fun and exciting annual fundraising events including The Whirl, Wines in the Wild, and the Conservation Leadership Awards Dinner. The Society provides state-of-the-art care to thousands of animals representing over 500 species. We take PRIDE in every aspect of our operation, including our work environment that is based on respect, openness, cooperation, and involvement. Our dedicated staff has a true sense of purpose, a strong commitment to animals and conservation, and is very customer focused. The Director, Development Events and Women’s Board contributes to the success of the Chicago Zoological Society by directing the day-to-day operations of the Women’s Board and their related events. This position works with the fundraising team to help identify, qualify, and strategize for event giving to contribute to the institution’s financial sustainability. Primary Duties and Responsibilities :
With Chief Advancement Officer/Senior Vice President of Institutional Advancement and other Development Directors, develop and execute an integrated plan to secure philanthropic support from individuals and family foundations. The objective is to maximize support as well as further ongoing efforts to build major philanthropic support for the Society. Develop communication strategies and action plans (special events and commemorative giving opportunities), prepares key stakeholders for donor cultivation, solicitation, and stewardship.
Identify and cultivate new prospects in support of the Women’s Board and overall Society’s fundraising efforts. Maximize and lead efforts to build major philanthropic support for the Society. Develops a portfolio of high-end donors to support CZS programs and institutional priorities.
Directs the strategy and growth of the Women’s Board. Develops fundraising plan for events and activities including The Whirl, Wines in the Wild, the Conservation Leadership Awards Dinner, and other special fundraising initiatives and events. Negotiate vendor contracts, seek savings where available, and ensure successful event fund raising goals/targets and outstanding guest experience.
Works closely with the Women’s Board President and CZS leadership to recruit and grow membership of the Women’s Board into one of the premier Women’s Boards in the Chicagoland area.
Serves as senior member/liaison of the Development team, Women’s Board President, and CZS leadership. Define fundraising goals for the Women’s Board. The Women’s Board’s priority of education scholarships and conservation outreach are achieved. Serve as the communication link between the Women’s Board, CZS Board of Trustees, and CZS leadership.
Staff all Women’s Board Committees and meetings. Oversee the preparation of all necessary meeting materials; ensure accurate and timely delivery, and accomplishment of meeting objectives.
Fulfills requests from donors and Women’s Board committee members. Provide personal, prompt, and exceptional service in a professional manner at all times.
Other related duties as assigned.
Position Requirements and Specifications
The requirements for this position include the following:
High school diploma or (GED) equivalent.
Bachelor's degree in Humanities, Liberal Arts, or other relevant field or equivalent of eight (8) years’ comparable experience.
Three (3) years progressive fundraising and cultivation experience in a nonprofit, cultural, or educational institution, including leading event committees and cultivating donors or comparable experience.
Two (2) years supervisory experience with paid and/or unpaid staff.
Strong and persuasive communication skills - articulate and well spoken. Effectively represent the organization in a professional manner at all times.
English fluency at a full professional proficiency required.
Computer proficiency with Microsoft Outlook, Word, and Excel and experience with database software.
Detail-oriented, strong organizational skills. Strong follow-up and follow-through skills.
Self-starter who is able to work with minimal supervision.
Strong interpersonal skills; ability to establish strong working relationships.
Effective problem-solving skills and sound, logical decision-making skills.
Ability to effectively multi-task and deal with emergent issues and multiple priorities.
Ability to work effectively under pressure, meet critical deadlines, and manage confidential matters.
Cultural competency; experience or ability to work and interact effectively with a diverse, multicultural audience.
Valid driver’s license required.
Preferred Qualifications :
Experience with Microsoft PowerPoint and other office software preferred.
Raiser’s Edge experience a plus.
Multilingual ability, Spanish fluency a plus.
Additional Information : This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. Incumbent is required to gain an understanding of the Development Department and the Society’s mission, vision, and values. Understand how development and fundraising activities impact the operation and sustainability of the organization. Incumbent must have a strong work ethic, enthusiasm, creativity, and be diplomatic, tactful, flexible, and adaptable. Must enjoy a challenge, be passionate about his/her work, and have a commitment to excellence. This is a visible position, which interacts with all departments and a range of external constituencies. Incumbent is expected to be present and visible at events sponsored by the organization and the Development Department for Women’s Board members, staff, and other audiences. Position requires early morning, evenings, and weekends, thus, incumbent must be willing to make a significant commitment to the organization. Some local and domestic travel may be required to meet established work objectives.
Additional Information
The Chicago Zoological Society is an Equal Opportunity Employer.
Schedule Details
Incumbent is expected to be present and visible at events sponsored by the organization and the Development Department for Women’s Board members, staff, and other audiences. Position requires early morning, evenings, and weekends, thus, incumbent must be willing to make a significant commitment to the organization. Some local and domestic travel may be required to meet established work objectives.
Job Location
Chicago Zoological Society-Brookfield Zoo
Zip Code
60513
Department
Development
Group
Advancement
Union Status
Non-Union
Work Shift
Weekdays- some evenings/weekends- etc.
Nov 26, 2019
Full time
25-Nov-2019
Director, Development Events and Women's Board
1975BR
Regular Full Time
Job Function and Responsibilities
The Chicago Zoological Society's Brookfield Zoo welcomes an average of 2 million visitors each year and is known throughout the world as a leader in animal welfare and conservation. We are committed to our important conservation mission, which is supported by fun and exciting annual fundraising events including The Whirl, Wines in the Wild, and the Conservation Leadership Awards Dinner. The Society provides state-of-the-art care to thousands of animals representing over 500 species. We take PRIDE in every aspect of our operation, including our work environment that is based on respect, openness, cooperation, and involvement. Our dedicated staff has a true sense of purpose, a strong commitment to animals and conservation, and is very customer focused. The Director, Development Events and Women’s Board contributes to the success of the Chicago Zoological Society by directing the day-to-day operations of the Women’s Board and their related events. This position works with the fundraising team to help identify, qualify, and strategize for event giving to contribute to the institution’s financial sustainability. Primary Duties and Responsibilities :
With Chief Advancement Officer/Senior Vice President of Institutional Advancement and other Development Directors, develop and execute an integrated plan to secure philanthropic support from individuals and family foundations. The objective is to maximize support as well as further ongoing efforts to build major philanthropic support for the Society. Develop communication strategies and action plans (special events and commemorative giving opportunities), prepares key stakeholders for donor cultivation, solicitation, and stewardship.
Identify and cultivate new prospects in support of the Women’s Board and overall Society’s fundraising efforts. Maximize and lead efforts to build major philanthropic support for the Society. Develops a portfolio of high-end donors to support CZS programs and institutional priorities.
Directs the strategy and growth of the Women’s Board. Develops fundraising plan for events and activities including The Whirl, Wines in the Wild, the Conservation Leadership Awards Dinner, and other special fundraising initiatives and events. Negotiate vendor contracts, seek savings where available, and ensure successful event fund raising goals/targets and outstanding guest experience.
Works closely with the Women’s Board President and CZS leadership to recruit and grow membership of the Women’s Board into one of the premier Women’s Boards in the Chicagoland area.
Serves as senior member/liaison of the Development team, Women’s Board President, and CZS leadership. Define fundraising goals for the Women’s Board. The Women’s Board’s priority of education scholarships and conservation outreach are achieved. Serve as the communication link between the Women’s Board, CZS Board of Trustees, and CZS leadership.
Staff all Women’s Board Committees and meetings. Oversee the preparation of all necessary meeting materials; ensure accurate and timely delivery, and accomplishment of meeting objectives.
Fulfills requests from donors and Women’s Board committee members. Provide personal, prompt, and exceptional service in a professional manner at all times.
Other related duties as assigned.
Position Requirements and Specifications
The requirements for this position include the following:
High school diploma or (GED) equivalent.
Bachelor's degree in Humanities, Liberal Arts, or other relevant field or equivalent of eight (8) years’ comparable experience.
Three (3) years progressive fundraising and cultivation experience in a nonprofit, cultural, or educational institution, including leading event committees and cultivating donors or comparable experience.
Two (2) years supervisory experience with paid and/or unpaid staff.
Strong and persuasive communication skills - articulate and well spoken. Effectively represent the organization in a professional manner at all times.
English fluency at a full professional proficiency required.
Computer proficiency with Microsoft Outlook, Word, and Excel and experience with database software.
Detail-oriented, strong organizational skills. Strong follow-up and follow-through skills.
Self-starter who is able to work with minimal supervision.
Strong interpersonal skills; ability to establish strong working relationships.
Effective problem-solving skills and sound, logical decision-making skills.
Ability to effectively multi-task and deal with emergent issues and multiple priorities.
Ability to work effectively under pressure, meet critical deadlines, and manage confidential matters.
Cultural competency; experience or ability to work and interact effectively with a diverse, multicultural audience.
Valid driver’s license required.
Preferred Qualifications :
Experience with Microsoft PowerPoint and other office software preferred.
Raiser’s Edge experience a plus.
Multilingual ability, Spanish fluency a plus.
Additional Information : This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. Incumbent is required to gain an understanding of the Development Department and the Society’s mission, vision, and values. Understand how development and fundraising activities impact the operation and sustainability of the organization. Incumbent must have a strong work ethic, enthusiasm, creativity, and be diplomatic, tactful, flexible, and adaptable. Must enjoy a challenge, be passionate about his/her work, and have a commitment to excellence. This is a visible position, which interacts with all departments and a range of external constituencies. Incumbent is expected to be present and visible at events sponsored by the organization and the Development Department for Women’s Board members, staff, and other audiences. Position requires early morning, evenings, and weekends, thus, incumbent must be willing to make a significant commitment to the organization. Some local and domestic travel may be required to meet established work objectives.
Additional Information
The Chicago Zoological Society is an Equal Opportunity Employer.
Schedule Details
Incumbent is expected to be present and visible at events sponsored by the organization and the Development Department for Women’s Board members, staff, and other audiences. Position requires early morning, evenings, and weekends, thus, incumbent must be willing to make a significant commitment to the organization. Some local and domestic travel may be required to meet established work objectives.
Job Location
Chicago Zoological Society-Brookfield Zoo
Zip Code
60513
Department
Development
Group
Advancement
Union Status
Non-Union
Work Shift
Weekdays- some evenings/weekends- etc.