Nadia Dzula

  • Event Manager
  • Toronto, ON, Canada
  • Jan 19, 2018
Full time Corporate Events Event Management Public Relations Relationship Management Tourism

Personal Summary

A highly personal, multi-lingual event organiser with over 5 years industry experience. Able to work both independently and within a team in a multi-task environment with numerous deadlines and with a high attention to detail. Proven ability to build rapport and maintain strong relationships with stakeholders from different cultures and levels of authority. Experience in delivering international B2B events, in a fast paced, growth-orientated setting. Currently looking for a managerial position that offers variety and the opportunity to develop both professionally and personally in Canada (working visa granted). 

 

Work Experience

Event Sales & Marketing Manager
Sep 2014 - Apr 2017 Connect, The Airport Agency

Connect - an international route development forum.

A fast paced annual event, funded by host destinations across Europe, bringing the aviation community together for 3 days of networking. 550+ senior airline, airport, tourism, and industry supplier representatives attend for 1-to-1 meetings, conference sessions and evening events.

  • Event Organisation: Independent management of all event logistics (catering, audio-visual, furniture, branding, personnel and hotels) and onsite suppliers, with budget planning, price negotiation and reviewing contracts.
  • International Trade: Travelled extensively to cities in Europe to source suppliers and future customers, plus ran site visits in host locations.
  • Event Promotion: Wrote all communication material, and compiled and edited the delegate directory (90+ pages).
  • International Sales: Responsible for negotiating strategic sponsorship deals across key markets such as the UK, Germany, Scandinavia and Morocco to a total value of 200,000€ (annual increase of +30%).
  • Client Retention: Geographical account manager for northern and eastern Europe ensuring continued event attendance and customer satisfaction levels of +90%.
  • Analysis: Set up and ran campaign analysis and customer feedback.
  • Onsite Manager: Trained and supervised new team members about event procedures and brand history. Oversaw pre-event setup and the live event.
Account Manager
Sep 2014 - Apr 2017 The Airport Agency

The Airport Agency - a niche B2B creative agency specialising in print and digital advertisements for European airports.

  • Project Management: Managed creative projects from de-coding client briefs and copywriting to presenting bespoke campaigns to set deadlines.
  • Client Engagement: Maintained long-standing business relationships, ensuring client loyalty and negotiating annual deals to maintain agency growth.
  • Relationship Manager: Appointed lead contact to a variety of airports from 65m - 1m passengers per annum, to include Paris Airports, Lyon Airport, Marseille Airport, Bordeaux Airport, Montpellier Airport and the Edeis group.
Event Marketing Manager
Sep 2011 - Aug 2014 Connect, The Airport Agency

  • B2B Marketing: Established a targeted marketing campaign to promote ‘Connect’, through a range of print and digital outlets (negotiating barter exchange deals with specific media associates), and by sustaining public relations at important industry-related events.
  • Copywriting: Wrote and produced engaging cross-media editorial for social media pages, display advertising, and e-mail newsletters.
  • Brand Development: Developed brand guidelines and support brand development projects, in particular when the company changed from French Connect to Connect in 2013.
  • International Sales: Drove registration sales and secured sponsors and exhibitors on a national and international level, to reach and exceed set revenue targets.
  • Accounting: Supervised event revenue, raised quotes and invoices, and ensured prompt payment from clients.
  • Event Assistant: Had a multi-functional role onsite during the event, managing all audio-visual requirements, training hired staff on event operations, welcoming high-level speakers, and building client relationships.
Agency Client Services Coordinator
Sep 2011 - Aug 2014 The Airport Agency
  • Analysis: Worked on numerous creative designs alongside the project manager, providing strategic feedback and reworking campaigns.
  • Relationship Building: Built trusted client relationships during planning, development and execution of advertising campaigns.
  • Project Management: Liaised with art directors to deliver artwork (html newsletters, internet banners, advertisements, and brochures) in a timely manner, with a high attention to detail.
Translator
Apr 2011 - Apr 2011 European U18 Rugby Championship - FIRA-AER
  • Trilingual: Translated interviews given by the rugby players in real time for the onsite reporters (Ukrainian into French/English).
Sales Assistant
Jan 2005 - Jan 2011 Boots
  • Sales: Promoted product sales to maintain the store’s monthly revenue and its position within the best performing stores in the Coventry area.
  • Customer Service: Put the customer at the heart of daily business. Helped with product recommendations, directions around the store and ensured a positive shopping experience with every visit.

 

Education

BA (Hons) French & Religious Studies
Sep 2006 - Jun 2010 University of Manchester